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Meineke #2352 Reviews

Average rating: 24 reviews

Featured Review

My wife and I were on a road trip from Vancouver Island BC, Canada through the USA to Ontario. After a few days of driving, we noticed a bit of a squeak from the front left side of the truck. The wheel was very hot to the touch. It was Sunday and no one was picking up a phone in town so I could have it looked at. My wife noticed Meineke had an online booking, so we booked an appointment for Monday at 8.30 am. We went there as it was only about a 7 minute drive from our hotel where we were staying (Rapid City SD). The lady at the front desk was super helpful. The mechanic was also super helpful. He took a look once it was on the hoist. He had me come back and take a look to show me the front left calipre was on its way to seizing up. He told me all the different options, which were full replacement or just enough to get by. I told him we were trading the truck in at the end of the road trip (which we did) and I wanted it to be trouble free and safe enough to get us home. That's exactly what they did. We put another 8,000 kms in in 10 days. No problems. If Rapid City wasn't 5,000 Kms away and in a different country I would definitely go back haha. Really enjoyed it. In and out. Replaced and working in less than two hours. Very satisfied!
- Verified Meineke Customer

Meineke #2352 Rapid City

MORE DETAILS>

1224 E. Highway 44

Rapid City, SD 57703

Center Hours: Open Now

M-F 8:00 AM - 5:30 PM

SAT 8:00 AM - 4:00 PM

SUN Closed

Call Us Today: (605) 939-3872

Additional Reviews

My wife and I were on a road trip from Vancouver Island BC, Canada through the USA to Ontario. After a few days of driving, we noticed a bit of a squeak from the front left side of the truck. The wheel was very hot to the touch. It was Sunday and no one was picking up a phone in town so I could have it looked at. My wife noticed Meineke had an online booking, so we booked an appointment for Monday at 8.30 am. We went there as it was only about a 7 minute drive from our hotel where we were staying (Rapid City SD). The lady at the front desk was super helpful. The mechanic was also super helpful. He took a look once it was on the hoist. He had me come back and take a look to show me the front left calipre was on its way to seizing up. He told me all the different options, which were full replacement or just enough to get by. I told him we were trading the truck in at the end of the road trip (which we did) and I wanted it to be trouble free and safe enough to get us home. That's exactly what they did. We put another 8,000 kms in in 10 days. No problems. If Rapid City wasn't 5,000 Kms away and in a different country I would definitely go back haha. Really enjoyed it. In and out. Replaced and working in less than two hours. Very satisfied!
- Verified Meineke Customer
Great staff who answered all of my questions about their future recommendations and didn't push the services on me. Took the time to do a few other small adjustments since they already had the car lifted.
- Kristian F.
Trust and communication of car care experience.
- Emily S.
I originally went to Firestone and they said I needed to get the belts replaced, but they were booked and referred me to a Freddie at Meineke. After that, I went to Meineke and they took me right in. They did a diagnosis and confirmed that the belts needed to be replaced. They also recommended a fuel cleanse, which I wasn't sure if that was needed but was assured it would get the carbon build up off the plugs and better gas mileage (o.k. I don't know that much about cars). On the following weekend I went to Reno and my car went up the mountains and accelerated very easily! I think I did notice a difference in the car's performance! Thank you meineke for allowing me to get my car fixed so quickly and hassle free! I believe the price was competetive because I did compare with other vendors...Thank you.
- Rowena B.
The technicians helped get our vehicle back on the road in a timely manner so we could continue our family trip across the country. Thank you for excellent service!
- Verified Meineke Customer
Oh man! The staff at this Meineke was so helpful, courteous, honest and efficient. I called in not knowing what repair was needed and the whole team did a remarkable job of taking care of me and my Jeep.
- Amber W.
Jeff and Kelly went out of their way to find the problem
- Darwin B.
I believe it was the store manager but I do not remember her name. She was very helpful and knowledgeable of the products and services that were needed. All of the staff were very accommodating and pleasant.
- Paula V.
Very happy with service received.
- Verified Meineke Customer
I don't have to worry that I'm going to be told I have a larger repair than I really do, and the service is very fast.
- Oliver P.
I had a death in the family and needed a new battery for the road trip to the funeral. I had an appointment to get it done later in the week but I needed it immediately. I called in as soon as they were open and they were able to get me in right then and had it done in less than 15 minutes so I could get going. It was amazing!
- Verified Meineke Customer
Jessica is always the first I see when coming through the door and it doesn't matter how busy she is she always had the time to greet me. The guys from the shop always come out when i pick up my vehicle to tell me what they see on my vehicle so I'm aware of what i need to start saving up to have done. Everyone is sure I'm satisfied with the work done and tells me to have a good rest of my day. It feels like family when I come to this shop.
- Miranda H.
Got everything done quickly and jeff pettis did a great job checking out my car to make sure I needed other things done as well and made a nice list for me to plan for what I need fixed on my car
- Ashley T.
Had been shopping around to get an alignment done. everywhere else had to busy of a schedule to fit me in even within a week's time. Walked right in and they got me right in. It was a short wait and it was done.
- Verified Meineke Customer
The associate who helped me was very thorough and presented himself in a professional manner. Great salesman and mechanic
- Tara Y.
Customer service is just as important as Quality. I have a very busy life and Mike and the team went beyond for me to get my car fixed. While I was there Mike informed me of a lot of car issues. Thanks to Mike I'm in process of buying a newer car. Safety is important to me for my son. I will Only bring my car there from now on. Trust is what I have for Mike and the team and I will be highly recommending them to people I know and meet. Thank You Mike and the Rapid City Meineke crew!!! Ann-Marie and Evan Olson
- Ann-Marie O.
Your staff are amazing. They are friendly, kind, compassionate and knowledgeable. And we appreciate your special considerations you give to those who have served our country.
- Dale And Becky E.
When I arrived the associate was busy, but friendly and welcoming. I had made two appointments prior to that one and each time they kept getting canceled or erased online. Rather than telling me I had to make another one because he couldn't see my appointment in his scheduler, he got me right in for an oil change and the guys were finished quicker than I expected. Everyone was friendly and knowledgeable.
- Michele H.
Kelly and her staff at this location do an outstanding job
- Andrew E
Kelly and the crew were phenomenal. They were friendly, informative and professional. I was stranded and they worked hard to get me back on the road. My car ran beautifully the rest of the trip!
- Annie W
Staff were friendly, knowledgeable, and quick. They did a very good job. I will be back.
- Verified Meineke Customer
There was incredibly attentive staff and the wait was reasonable. Also excellent price
- Verified Meineke Customer
Got us an appt same day, friendly people. Job done quickly.
- Kc T.
The staff remembered my father who had passed away leaving me his car! I brought the car to Meineke for service just as my father had done and they were very helpful informing me of the condition of the car. When done they said that they would continue to help me keep the car in excellent condition just as my father had done with all of his other vehicles! Awesome customer service
- Mark B.
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