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Meineke #355 Reviews

Average rating: 114 reviews

Featured Review

You guys saved my ass. This is a car I haven't seen in a while and when the other driver finally let me have it I was in the whole with a lot of maintenance needed. Thanks for making this the easiest part of getting my "new" car on the road
- Verified Meineke Customer

Meineke #355 Madison

MORE DETAILS>

4008 Milwaukee Street

Madison, WI 53714

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (608) 467-1442

Additional Reviews

You guys saved my ass. This is a car I haven't seen in a while and when the other driver finally let me have it I was in the whole with a lot of maintenance needed. Thanks for making this the easiest part of getting my "new" car on the road
- Verified Meineke Customer
I'm Ellen, Mike's wife..I originally chose Meineke couple of years ago to service my '04 Subaru after being unhappy with my service at other places. I was immediately ahppy with straight information, no pressure and then wonderful, timely service. We had the exhaust system replaced this time..other work done this year and we were lucky enough to find a Meineke in the Dallas area for an emergency repair. on our Chevrolet.We've come here ever since and will bring our other car in for oil change soon. We both strongly recommend this Meineke in Madison... VERY happy with every aspect!.
- Ellen M.
New Location on Milwaukee St is very nice! Love the knowledgeable staff as well...
- Verified Meineke Customer
Tad was very helpful. Had same problem in Feb. 2016. Got it diagnosed and taken care of. I had some cracked hoses which were the original hoses and my truck is a 2002.
- Barb Z.
Knowledgeable staff, quick service, and excellent communication. Would have liked a call to let me know my truck was complete, but it's a non issue.
- Brad P.
I knew I need mufflers and probably new tires. They guys showed me everything that was wrong and the price was right! Great group of guys working at this location. Thanks!
- Sandie N.
Tad is a great addition to your Meineke team - trustworthy, honest and practical about the urgency of repairs.
- Jeff W.
I am very satisfied with everything they do for me. I trust them completely to give an honest opinion about what I need done with my car. As I don't want to take chances with something going wrong while on the road, I will get the repair done if they say I should get it done not knowing when it could be a worse problem.
- Marie E.
I had a brake line break on my way to enjoy the 4th of July holiday weekend out of town. The van was towed to Meinke Madison Wisconsin and left in their lot after hours. I called the following morning, explained the problem, and the van was repaired by that Saturday afternoon. I paid via phone and picked up my van on Sunday. The staff's knowledge, courtesy and compassion for my situation was unbeatable. I was 100% satisfied!
- Bob M.
Wonderful, friendly and knowledge staff is why I return and recommend to friends and family. I trust Meinke!!
- Jenny C.
my son works for you I like to have someone I know work on my vehicle.
- Verified Meineke Customer
The Crew you have working there, especially on Saturday morning 7/22/17. Is the best.
- Amy W.
The guy working the front counter was great and is helping me get your credit card
- John B.
Explained things and showed me exactly where the rattling came from. They had quite a few things to repair both in front and back - quality service for a decent price! I will be back. It is hard to find a car repair shop that can be trusted. I trust these guys!
- Trina M.
Your front of shop staff is always terrific, Peter was helpful arranging our appointment, informing us of the service required and making certain we were pleased with our service.
- Terri B.
The staff do a good job of putting you at ease when you're already frustrated with your ride...
- Steve O.
Staff members go out of their way to make me comfortable. I only live a mile from the service center, so someone gave me a ride home and then picked me up after service was completed.
- Kathy P.
It's all about trust too me and the people working at the meinke location are awesome.it can be very stressful when you have car problems and the staff and technicians go way out of their way to try too put us at ease.everything is explained in easy terms so you throughly understand what is happening.It is service like it used too be. Outstanding!!!!!!
- John M.
Just great service and the location was easy to get to.
- Rick S.
The man who checked me in was very pleasant. He knew my needs. Also the free water was nice
- Verified Meineke Customer
The customer service was excellent. The identification of needed repairs were accurate and explanation of those repairs were clear. The cost of the service was reasonable and the quality of the work preformed has met my expectations. Overall, a very good experience.
- Norbert S.
Everything. I was in and out in less than an hour and the staff was friendly and helpful.
- Phylis Wy.
Very quick service on my oil change and tire rotation. Also informed that my vehicle was getting closer to needing a brake job.
- Walter G.
Great new location. Excellent service and staff. I trust these guys with all of my cars.
- Verified Meineke Customer
Being a brand new building is really nice and it is closer to my house than the one on Stoughton Road. They are really accommodating on making sure I get home since it was an all day job. Several things were done and all were done to my satisfaction.
- Barb Z.
Chuck Thomas knows cars and I trust him.
- Chuck S.
The technician work on my car was very nice. I was given a rental car in order to complete the work on my car. And he did a great job. Thanks to him.
- Verified Meineke Customer
We were out of town and needed to get home. They were able to get us in and quickly repair our car.
- Verified Meineke Customer
service man was very helpfulin explaning what needed to be done yery satified
- Verified Meineke Customer
Repaired my steering stabilizer bar in 45 minutes with no appointment thanks again Great job
- Tom R.
the people are very nice and helpful . i always am glad that they check every thing over when i have a car in .they explain every thing to if there is something wrong.
- Blanche H.
All staff are very friendly and genuine. Very thorough and honest.
- Mary K.
This location has been excellent since the first day i me I visited it.chuck is extremely caring and want's to do what's best for the customer with no pressure,he is excellent too work with and keep's us coming back because I know he'll give us a honest answer
- John M.
Cannot remember staff members, but I do appreciate that you do not try and sell me something that I really do not need. I am a senior and prices are important as well as the quality that you give me. That is why I always come back.
- Verified Meineke Customer
I was in an accident and they gave me advice about getting repairs. It was more body damage so they referred me to an auto body shop.
- Verified Meineke Customer
They are all great guys. They do a good job. Ann Marks
- Ann M.
Tad is super in all he does for me and my vehicle.
- Barb Zi.
EVERYONE at the South Stoughton Road in Madison, WI are outstanding. I've had nothing but great service every time I'm in there. They got me in and out in less time than they thought. Brought them a dozen doughnuts for my thanks. Great shop!!!
- Tom P.
Chuck Thomas did awesome!
- Darrell K.
I walked in looking for an estimate and they were able to diagnose the problem and fix it within 2 hours.
- Verified Meineke Customer
The service technician (I've forgotten his name as this was weeks ago) was very helpful talking with the customer service staff with dealing with some confusion on the credit limit on my Meineke card.
- Verified Meineke Customer
I talked to the staff at the store and they explain what needs to be fixed if they find anything wrong. They suggest what should get fixed. Very friendly staff.
- Tim W.
Everyone was helpful and welcoming.
- Cynthia P.
My dash warning lights coming on. Derek was not able to fix the problem but tried very hard (7 hours) at $97. If problems persist that money will go for the fix next time. Had my front brake done instead, I knew they needed it.
- John K.
Staff was very honest with me about my air conditioning unit. It was not fixable and they could have done the 100 dollar fix, charged me and hoped that I wouldn't say anything about it. But they didn't and I really appreciate that!!
- Ginger Jr.
All the staff at the South Stoughton Road Madison, WI shop are great. They are nothing BUT profressional. Great staff!!!!
- Tom P.
Very good service and workmanship.
- Rick S.
I was able to drop it off over the weekend, when nobody was there. I called first thing Monday morning, and it was fixed by 4:00 that afternoon. The person who called me (can't remember the name) explained everything very well, and confirmed what I had thought to be the problem.
- Steve D.
Chuck at Madison East is the best.
- Verified Meineke Customer
Very understanding and helpful with my problems.
- Verified Meineke Customer
Chuck Thomas always does a great job.
- Chuck S.
Chuck is always great and Tad is good too
- Steve O.
Friendly, willing and able to answer questions. Air conditioned waiting room with variety of magazines, TV, coffee, and water. Seemed genuinely concerned regarding thorough care of my vehicle and me.
- Verified Meineke Customer
It was great to have Meineke research a replacement outside mirror for my car at a great price and installation cost. I was expecting much higher.
- Verified Meineke Customer
The staff was extremely friendly and knowledgeable.
- Verified Meineke Customer
I went to meineke because they didn't try to sell me more tires then what I wanted or had the money for. Plus they told me that the tires I thought were good were actually the bad ones.
- Verified Meineke Customer
Great workers. They were able to squeeze me in and did so in a professional manner. Repair was great!
- Verified Meineke Customer
I came in for an oil change and the staff person at the counter came back to me a little later to recommend that I change my air filter and also explained that my tires were worn out. He gave me price quotes for 3 different tires so that I could make an informed decision. I had the air filter changed and I am still deciding on the tires. Thank you for the very good customer service. I really appreciated being presented with options and not being pressured to schedule additional service right away.
- Verified Meineke Customer
Was able to make an appointment quickly online.
- Kraig K.
my alternator failed at 4:30 pm you had it repaired by 6. Fantastic!
- Verified Meineke Customer
had an unexpected break down (starter)on W/E and was able to get repaired same day
- Verified Meineke Customer
The service was great and the people where very helpful and pleasent to work with.
- Gene G.
Tad provided transportation as needed and did paperwork on phone for me to meet a deadline.
- Barb Z.
Very friendly. A few of the staff know me on a first name basis. Treat me with respect.
- Verified Meineke Customer
Not many auto shops will fix a boat trailer frozen brake caliper. They didn't blink. I was very pleased.
- John S.
Very good service my brakes are now working perfectly again. I was very pleased with the work they did.
- Joshua B.
Pleased with the convenience of this location to my home the ease of scheduling service with the meineke app on my phone/iPad and the familiarity and trust I've built with this particular team. Glad for the rewards program recently started allowing for a few free oil changes...
- Peter K.
I got a nail in my tire and the air was leaking fast. I had my 11 month old in the car with me and the guys at Meineke took care of it all. They patched my tired and I was in and out within 15 minutes. They were awesome.
- Verified Meineke Customer
My brakes were extremely bad. I needed them fixed right away. I went into Meineke on Stoughton Rd without an appointment. The staff there were so nice and got my car in and fixed my brakes right away. I will definitely be back and recommend them to anyone that needs car maintenance.
- Mary V.
Tad was amazing. I always enjoy coming in and talking with him. He even brought out a space heater for me when I told him I was cold. Always really friendly and sociable. Great manager :)
- April P.
My visit was just an oil change and tire balance, but in the past I've had always had my car repairs done at Meineke. I've never been dissatisfied. They always treat me like a special customer, and I've seen them treat other customers the same way.
- Verified Meineke Customer
Customer service was wonderful. They explained everything that was going to happen with my car, and if anything else came up, they came inside to let me know what was going on before simply going ahead and fixing something. They were friendly and did a good job with servicing my vehicle.
- Emily N.
The Manager(?) was and is great! He is very good about explaining things, honest and friendly. The service is great! I have had great service there and will continue to go there. The only thing that would make it better would be hot chocolate/coffee on a cold day. If it raises the prices forget it.
- Jane S.
The new location on Milwaukee St. in Madison is very nice and clean. The extra bays helped keep the service moving along as scheduled.
- Verified Meineke Customer
Nice and knowledged staff, prompt service, quality work.
- Verified Meineke Customer
Tad has been very good about informing me of what is needed, the cost, and the time it will take to fix. This last time he started working on the vehicle himself as it was not on the schedule like we thought it was. By the time the tech was able to work on it all he needed to do was check Tad's work. I thoroughly enjoy coming here for all my needs.
- Barb Z.
They didn't treat me as inferior or stupid because I'm female.
- Verified Meineke Customer
I think it was Scott and Paul at the front desk. Everyone was helpful, followup phone calls were appreciated and timely and the work was done on time and they even helped with a few other things that if ignored could have been costly an inconvenience.
- Robb W.
It was like when growing up and you would go to the garage everyone was friendly and knew what they were talking about. Everyone we talked with was very friendly and talk to you like you were friends. Very impressed and it takes a lot to impress me. Thanks for building the new shop and coupon that brought me in.
- Kellie B.
The associates were very friendly and accommodating. The service was performed quickly and at a reasonable price.
- Verified Meineke Customer
The part we needed was found quickly, picked up right away and the repair on our car was done before the building closed.
- Verified Meineke Customer
The online appointment booking is awesome. I love that I don't have to spend time on the phone booking an appointment. I can see what's available and click on a time that works. Prices are reasonable. I say reasonable because nobody really WANTS to pay for car repairs but it's nice that the prices are substantially lower than a dealership. Repairs were completed timely, while I waited.
- Andrea R.
Good communication good skills and knowledge and experience are so far very professional than you and keep it up
- Orlando F.
Wayne was great. I went for an oil change and needed 4 new tires also. He ordered them and everything was done in a prompt manner.
- Verified Meineke Customer
I can TRUST and DEPEND on Chuck and Tad to be honest with me on my car needs.
- Deb/mellisa B.
The people are wonderful and it was like a home atmosphere. This was my first time there and I will be referring everybody to this location
- Verified Meineke Customer
It was good service, and the job was done quickly. Had to call in a few times to see what was going on though. Overall I'm pleased with the service I got.
- Verified Meineke Customer
Everyone was very friendly and explained everything to me. Had to leave my car over night and they were able to get me a car to use.
- Cindy S.
I was treated well by Pete. He dose and outstanding job of taking care of you.
- Robert Or Tracy S.
I had an issue with my battery and needed it toed to their location. The service gentlemen kept me posted any time they were going to try something and how much it was going to cost so they didnt do anything until I gave the ok. Very satisfied with the service I given.
- Verified Meineke Customer
Did exactly what I needed done at a reasonable price
- Ron G.
I was very pleased with the service I received at Meineke. My vehicle was able to be serviced without an appointment the day I dropped it off to be looked at. Staff was friendly and knowledgeable.
- Eric P.
Very helpful! Went above and beyond to take care of my car, and were honest.
- Verified Meineke Customer
Everyone there was very honest with me, and helped me. I don't know a lot about cars so I appreciate that
- Katie K.
Not only was my car service excellent the employees were beyond delightful. They were very polite, and went above and beyond to answer my questions, give suggestions, and made sure I was comfortable while I waited. I will hands down continue to do business here.
- Stephanie V.
it was a very busy time for the shop and as a regular customer I was fit in and it was so wonderful to be taken care of with very friendly expert service for an affordable price. I love you guys!
- Jane S.
Excellent customer service all the way around! Good Work! Thank you Meineke!
- Candice V.
They cover everything you want and need for taking care of my car. They have great friendly service, they are good at explaining what is going on to the mechanically challenged like myself and they get it done promptly for a great price.
- Robb W.
Lon and Erin were very knowledgeable and great to work with.
- Chad S.
Showed me what was wrong with my vehicle.. Gave me a ride home in the meantime. Fixed the vehicle on time.. Will go back most definitely!! Thanks Meineke!!
- International Wholesale Supply .
I liked it the person at the counter was very friendly felt like I had gone there for a while
- Robin F.
Friendly and helpful. Job came in cheaper then they originally quoted. We were in and out fast. Definitely using them again.
- Krista/jose H.
You are treated like family. I pressure to do anything you don't want but a clear concise report of your vehicle for you to make any decisions necessary.
- Paula K.
good service at a reasonable price. the people are friendly and if you have a question they will explain it.
- Brent A.
I have always had the greatest service. They go out of their way to make my experience enjoyable. I leave my car they take me to work. Just love them
- Mary S.
Meineke Car Care is very thorough and the employees communicate quite effectively.
- Ignacio V.
I was treated with respect and because I have had service there before and have points, I was able to get an 4 top grade tires alignment and an oil change for less than $600.00. I never get top grade tires because of the expense, though with better handling now I am glad I did.
- Beth M.
Service was done in a reasonable time frame, and I really like the check-up with pictures feature, especially since it was shared with me via email.
- Pat M.
The staff was courteous, and friendly. They explained not only what they were doing, but why. They explained all changes from the planned service, due to the car being newer than expected.
- Lisa & Tim J.
I've already recommended it to a family member based on the car check summary sent via e-mail
- Dwayne R.
I was treated nicely and respectfully and that's important for a women dealing with car issues.
- Linda D
have been very nice on both occasions that I visited. The nice first visit is the reason that I came back to get my oil changed
- Verified Meineke Customer
Clean waiting room, friendly staff, able to get me in/out quickly, quality work.
- Verified Meineke Customer
Convenient online scheduling for appointments. Love that they are open all day on Saturday too.
- Nora P.
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