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Meineke #1863 Reviews

Average rating: 47 reviews

Featured Review

Great customer service...was offered a soda by 2 different associates.
- Carolyn W.

Meineke #1863 Jackson

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951 North Parkway

Jackson, TN 38305

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:30 PM

SUN Closed

Call Us Today: (731) 300-1433

Additional Reviews

Great customer service...was offered a soda by 2 different associates.
- Carolyn W.
Customer service was well they met my needs and i was satisfied
- Verified Meineke Customer
You took care of my problem in a very professional manner and got me finished up timely.
- Jerry H.
Everyone was so nice and friendly plus two ladies at front desk were super nice and friendly highly recommend anyone going to them. They deserve a huge shout out they are amazing
- Caitlyn W.
I had cut a sidewall on a new tire that I bought from Meineke and took it back to ask if they could honor the Road Hazard warranty. I also wanted to get an estimate as to how much it would cost to fix the Universal Joints on my truck. Due to the conditions under which the tire was cut, they couldn't honor the warranty but said they would discount the cost from the U Joint service. That alone was enough to make me a life-long customer. When I asked them to also check on a brake light issue while they had the truck, Chad not only found the problem but had them fix it for free! Granted it was a thirty second repair at best (broken wire) but anywhere else I'm sure would have ran hundreds of dollars worth of alleged diagnostic tests. I've also had them perform standard maintenance on my wife's vehicle (oil changes, tire rotations, etc.) and will continue to have them do the same on my new Lincoln. Matt and Chad not only know us by name, but they also keep meticulous records and will never hesitate to reach out to remind us when we're due for service. The customer service here is absolutely THE BEST I have ever encountered.
- Verified Meineke Customer
very quick service
- Verified Meineke Customer
Completed service in a timely manner
- James H.
Very friendly communicates well and gave me a coupon.
- Sophia Al.
Told me I had pints to use. I needed window wiper blades
- Tracey M.
Although the survey I just took (along with most other car service companies' surveys) seems to suggest that I should have been "recommended" to have additional work done, I was VERY relieved to not receive that kind of sales pressure. Instead, the two employees I interacted with were knowledgeable, perceptive and responsive to my concerns, and went above the required service to ensure a positive experience. The service I received at this location is some of the best costumer service I have received in years. I bragged about the service for days afterward.
- Fawn P.
Very friendly and knowledgeable
- Verified Meineke Customer
502 customer service customer service people in the service from your workers
- Alvin Wi.
I thank meineke for giving Veterans free Oil changes, That make me feel highly respected for a company to remember the men and women who fought for our great Country and Freedom. Have a Bless day, may God bless you. Thanks SSG. Chester Brown
- Chester B.
Good service and polite workers
- Verified Meineke Customer
It was veterns day, Meineke was giving veterns a free oil change,and the shop was very busy. The staff handled the additional business with professionalism and curiosity. The serice was fast and friendly. I was very impressed on how this shop handled the influx of the extra business that day.
- Jeffrey P.
I believe her name is Ashley. I needed additional service but instead of just telling me she took me to the back and let me the damage and explained. Although i couldn't afford the service, she offered to see if i qualified for assistance through different means that the company deals with. Her time and friendliness was greatly appreciated because at that moment the world stopped.
- Deidra S.
They were very helpful the service was quick n professional if I need anything I will be back in future they were so friendly
- Curtis Wa.
My experience with Meineke was very pleasant. Prompt and professional who could ask any thing more? Great job Emily Anthony!
- Stella B.
I have been going to this Meineke for a couple years. They are always very nice and helpful. I trust and depend on them to take care of my car.
- Linda A.
They didn't give up on finding problem.
- Verified Meineke Customer
The person at the counter was personable & confident in her team's skills & abilities. I usually go to my dealership for service because of a costly negligence from a quick oil change . So far so good... I'll be using their services again.
- Cynthia W.
I knew I had some maintenance on my car that needed to be done. Other things I suspected. First visit they performed 3 things but after having an issue two days after I left I had to take it back and they had to replace and repair another issue. The item had been replaced 15 months earlier and had fallen out of warranty 3 months ago. The owner gave me a great price for parts and labor so I was very pleased even though it was not in my budget. Thanks for a great experience!
- Iva H.
This Meineke is very dedicated to their customers. They have a clean environment and are very helpful. When I took my car to them they took me to work and picked me up. I am a manager of a Retail Chain and am very busy. Couldn't wait. They made it easy to do business with them! Thanks!
- Iva H.
This was my first visit because of the free oil change that was offered to first responders as a thank you for our service to the community. Since the owner was very kind to offer this to first responders which included a free lunch.... He will now get my business from now own on my vehicle and my wife's vehicle. The staff was extremely courteous and friendly. He definitely got my business for his support to all first responders.
- Scott S.
Staff was very friendly and the service was fast. This was my 2nd time to use your service.
- Joey W.
The front desk lady was friendly and very helpful I enjoyed being there in a comfortable environment of wonderful people.
- Verified Meineke Customer
Got me on my way quickly. The customer service lady was very nice friendly and helpful! If I lived in the area I would consider this shop.
- Verified Meineke Customer
John, Abby & the rest of his staff are just wonderful. I have been his customer for many years. They are very trust-worthy and great to help and advise you on what your car needs. John has always gone above and beyond for me in the past years and I will continue to take my vehicle to him for all of my service and/or repair needs. I trust them. Meineke should be very proud of this center - they truly are stars!!!
- Carolyn M.
I have been pleased with meineke for several years. The service has always been very good. I have got to know the owner John and his family. They all are very nice. I trust the service at meineke and the price is better than other places.
- Darful T.
Emily does a great job at the front desk. John (the owner) is always around to talk if needed. The mechanics are easy to talk to. Terry has been with John for along time.
- Ray W.
Work was performed in a timely manner and I was very satisfied
- Verified Meineke Customer
Your staff were very well educated as far as any question I asked. I will use your company in the future. Thank you for a good experience!
- Verified Meineke Customer
I really appreciate the free tire rotation! I will not go back to Firestone.
- Verified Meineke Customer
Honesty is of utmost importance. John Anthony and his family offer that to me consistently
- John B.
Just an oil change no other service but the oil change was not a long wait
- Fredrick A.
Everyone was friendly and informative, especially the cashier who was so knowledgable that I commented on it and she told me she had been in the business for 10 years and her father was the owner. The guy who took my payment was very attentive and pleasant
- Verified Meineke Customer
Chad called about windshield wiper replacements and I told him I had some at home. He said to bring themin and he would put them on. When I went to pick up the car I had forgotten them . He said stop by anytime and he would put them on for free.
- Verified Meineke Customer
in and out quickly . good service
- Cruse J.
Good service, Good Price all in a timely manner :)
- Verified Meineke Customer
I always have fast and courteous service when go for my service, and treated very well.
- Jennie R.
Customer service was great, service was quick while being professional. My car was treated with care. I don't feel as if they were trying to make money off of me, but rather honestly trying to repair my car and get me back on the road. My car may not be a BMW but it is what I rely on to get my places and back home again. . I will and have recommend Meineke in Jackson, TN to friends and family, while continuing to take my car there.
- Verified Meineke Customer
Last time I went they put the wrong air filter on my car but the next time I went they did a excellent job
- Verified Meineke Customer
John & his staff at Meineke are wonderful. I have done business with them for many years and have always been very pleased. The are honest and fair and go out of their way to provide great customer service.
- Thomas J.
I have been doing business with this location ever since they open. Always friendly and they do not push things that I do not need.
- Kevin G.
I appreciate thegood customer service and the promptness of service for my car.
- Kimberly H.
The price and all the personnel. I think they really know what they are doing. John Anthony and his family are very good at customer service.
- Darful T.
I am a long time customer of Meineke. They have taken care of me and my car for quite a few years and have always treated me very fairly and made sure that my car was in top running condition. They are great and very honest.
- Carolyn M.
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