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Meineke #1863 Reviews

Average rating: 38 reviews

Featured Review

Great customer service...was offered a soda by 2 different associates.
- Carolyn W.

Meineke #1863 Jackson

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951 North Parkway

Jackson, TN 38305

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:30 PM

SUN Closed

Call Us Today: (731) 300-1433

Additional Reviews

Customer service was well they met my needs and i was satisfied
- Verified Meineke Customer
You took care of my problem in a very professional manner and got me finished up timely.
- Jerry H.
Everyone was so nice and friendly plus two ladies at front desk were super nice and friendly highly recommend anyone going to them. They deserve a huge shout out they are amazing
- Caitlyn W.
I had cut a sidewall on a new tire that I bought from Meineke and took it back to ask if they could honor the Road Hazard warranty. I also wanted to get an estimate as to how much it would cost to fix the Universal Joints on my truck. Due to the conditions under which the tire was cut, they couldn't honor the warranty but said they would discount the cost from the U Joint service. That alone was enough to make me a life-long customer. When I asked them to also check on a brake light issue while they had the truck, Chad not only found the problem but had them fix it for free! Granted it was a thirty second repair at best (broken wire) but anywhere else I'm sure would have ran hundreds of dollars worth of alleged diagnostic tests. I've also had them perform standard maintenance on my wife's vehicle (oil changes, tire rotations, etc.) and will continue to have them do the same on my new Lincoln. Matt and Chad not only know us by name, but they also keep meticulous records and will never hesitate to reach out to remind us when we're due for service. The customer service here is absolutely THE BEST I have ever encountered.
- Verified Meineke Customer
very quick service
- Verified Meineke Customer
Completed service in a timely manner
- James H.
Very friendly communicates well and gave me a coupon.
- Sophia Al.
Told me I had pints to use. I needed window wiper blades
- Tracey M.
Although the survey I just took (along with most other car service companies' surveys) seems to suggest that I should have been "recommended" to have additional work done, I was VERY relieved to not receive that kind of sales pressure. Instead, the two employees I interacted with were knowledgeable, perceptive and responsive to my concerns, and went above the required service to ensure a positive experience. The service I received at this location is some of the best costumer service I have received in years. I bragged about the service for days afterward.
- Fawn P.
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