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Meineke #828 Reviews

Average rating: 60 reviews

Featured Review

Service at check in was great. Mechanic explained recommendation for brakes and brought the pads to show me. I've scheduled a follow up appointment for that repair
- Verified Meineke Customer

Meineke #828 Lancaster

MORE DETAILS>

1220 Manheim Pike

Lancaster, PA 17601-3122

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (717) 553-0471

Additional Reviews

Service at check in was great. Mechanic explained recommendation for brakes and brought the pads to show me. I've scheduled a follow up appointment for that repair
- Verified Meineke Customer
Took car in for oil change, tire rotation and systems check.Was in and out of the shop in less than an hour. Great service!
- Verified Meineke Customer
Michael was very kind, friendly, and helpful. Have been going to this location since 2006...and continue because of "trust factor".
- Helen G.
The Meineke family there was extremely friendly asked if I can get you a cup of coffee gave me updates on how long my oil change would take and in previous visits pointed out issues that might be coming into play all I can say is this is a triple A location for service.
- Manny A.
I received a free oil change on veteran's day. So I came back. Thank you
- Jeffrey Sc.
The mechanic who was working on my 2010 Sonata (on a tinny grinding noise when I turned my wheel) went over it with a fine tooth comb. When he found the issue he asked for me to come into the shop and showed me his findings. It appeared that a bolt was missing from the power steering line and was bouncing on the frame when I turned extreme right. Easy fix, got me on my way, I couldn't have been happier with the findings and the way the mechanic talked with me. He didn't dumb anything down and appreciate that. I, unfortunately can't remember his name, but I give him full marks for his work (and past work) Thanks.
- Steven W.
I went there for a state inspection but your service techs found several problems that needed repair. Even though it was a Saturday morning, they quickly got the parts and repaired my car. The front counter man even went out of his way to check if my Meineke card account was still open so I could pay for the repairs. They even gave me a car to drive while we waited for the parts to arrive. I could not be treated better.
- Jeffrey H.
My expectations were exceeded on my visits to Meineke and I HIGHLY recommend them!!!!! I told my boyfriend how pleased I was so that he will go next time he needs his car serviced. I think his name is Mike. He was awesome !!! It's great when you feel like you can trust a place you do business with especially when you are a woman and it's a car place!!!! I never felt like the first guy that took care of my inspection last year was trying to get me to have something done that wasn't necessary. I really appreciated that!!!
- Verified Meineke Customer
Haven't had a muffler problem in decades, so Meineke looked at my problem right away, gave me both replace and repair estimates, and then fixed my problem within a couple hours! It was great to have the options to replace or repair. Financially I really appreciated that! I will likely be buying a new car soon, so a repair with a rough estimate of how long it might last, was a welcome option. Very professional and accomodating staff and knowledgeable. Will definately be heading there again for future repairs. I felt well cared for and considered. Thank you!
- Mary F.
the staff is always professional and talk to you while you are waiting on a repair
- Doris R.
We needed inspections at the last minute and other places were not able to accommodate us. Adam was great about getting our cars in when we needed to do it. The price was very reasonable for the inspections and they were completed in the time frame that was promised. Both our cars are still under manufacturer's warranty but, after that, we would definitely come back for service.
- Verified Meineke Customer
Josh and Michael were very personable, professional, and informative. The other staff are very knowledgeable and able to convey the issues found and fixed to the front office staff to ensure I was properly informed and able to make an educated decision on repairs to my vehicles.
- Jason B.
Very good value,nice enough for the average guy , but not to upscale where you are paying for it on every visit.
- Verified Meineke Customer
Very pleased to have my request to have picture taken of inspection stickers before being placed on the windshield. Did a great job. Hard to get picture when on the windshield (inside view) as UBER requires/.
- Glen H.
I needed my brake light (bulb) replaced and went to Midas first. The guy there said it would cost $30 (cost of the bulb plus labor). I called Meineke and they told me to come over that they would do it for less. I waited less than 30 min at Meineke and one of the guys did the job for under $8 for me.
- Verified Meineke Customer
The associate at the counter was so awesome! He explained everything to me and even took me out to my car to show me exactly what he was talking about and what needed to be done n when! He wasn't pushy which is wonderful!!!
- Renae M.
The mechanic showed me exactly what was wrong with my car. When he test drove it to make sure that there was no more problems he discovered other problems and explain them to me. When there was a glitch with the finance company the mechanic made special Financial arrangements for me to get the repairs done that I needed because he said that he wouldn't allow his wife to drive the car the way it was.
- Anne W.
Changing the rim on my car ! And pointing out what needs fixed. I was on time and they had been workn on my car right away but it took to long for an rim change.. but a Great JOB !
- Verified Meineke Customer
the staff was awesome ,I found not only a shop for my car but a great team standing be my Family, I'm a Veteran and they have the same values I am used to...thank you
- Manny A.
The service rep was honest, did not over promise on time to do repairs, and was professional and pleasant.
- Bob V.
The representative, I believe his name was Jason, went to extraordinary measures to make sure that I got a loaner car while mine was in the shop. He went way above and beyond.
- Erica D .
I received a free oil change for being a veteran. Thank you.
- James P.
The Meineke on Manheim Pike in Lancaster, PA was great. I was very impressed with the Veteran Owned and operated shop. As a veteran myself I appreciate the detailed explanation and professionalism.
- Chris B.
Very friendly and got the job done quickly even though they were extremely busy on 11/11/16
- Verified Meineke Customer
Addressing me by my name as soon as I walked into the shop!!! I'm a hotel manager and my guest love the same!! He was the nicest mechanic that I have ever met and I feel that he didn't take advantage of me or make me feel inferior due to the fact I'm a women. I would recommend your shop to anyone who would need service. And I do see a lot of people on a daily basis. Kudos to you and your "Wonderful "'staff.
- Bonnie L.
I am a veteran and I took advantage of your special for veterans. Thank you for your generosity.
- Jerre H.
You provided my inspection at a very good cost. When I didn't pass, you pro rated the cost for my return after I fixed the issue I had with the safety inspection.
- Eric N.
It was my first time and I'm a veteran, the shop was extremely clean, service was outstanding, and the price point was spot on. 2 thumbs up in my books and I will let everyone I know, Know!
- Manny A.
Great crew everybody was very nice and knowledgeable
- Robert Fo.
Nate was very helpful and explained everything very well, while still remaining personable. Also, the other employee working the counter was very friendly and answered all of my questions completely.
- Amanda C.
I had an exhaust leak and these guys came up with a great solution that worked at a very reasonable cost.
- Verified Meineke Customer
Customer service is excellent..thats what keeps me coming back....very friendly respectfull
- Barbara G.
They were awesome worked as a team they were respectful and would highly recomended...
- Manny A.
Counter man was very knowledgeable pleasant gave me a good financial deal. Work (state inspection) was done on time - neatly
- Tom M.
I had my AC compressor replaced and the staff was more helpful and seemed to be better informed than the service manager at Acura. They also saved me a lot of money over the dealer! thank you! My AC is working excellent.
- Verified Meineke Customer
I was very satisfied with the customer service at my location. They granted me a Veteran's Day appreciation special, and provided me with a rain check due to the long wait ahead of me.
- Verified Meineke Customer
I had a very specific problem with my car 2 hours away from my home. The folks at Meineke in Lancaster impressed me with their knowledge followed up on their estimates in time and cost and were very friendly. This was one of those very special trips to the mechanic where one doesn't get the feeling they are getting taken advantage of. Ultimately the problem of having my car constantly shutting off could have been catastrophic for my trip to Lancaster but these guys saved it. I'm terrible with names so thank you Jim(?) and the other guy at the front desk (with the tattoos) and whomever else laid their blessed hands on my crappy car.
- Phil C.
The staff is always friendly and knowledgeable. They are easy to work with and I do not ever feel pressured into having a service done. I have been going here for a year and will continue to come back!
- Lesa B.
The staff is always very knowledgeable and willing to explain what work needs to be done to my suv. The staff is very friendly and understanding. I never feel pressured into making a purchase or a fast decision. I will continue to take my suv to the Meineke on Manheim Pike in Lancaster, PA!
- Lesa B.
My apologies but I am horrible with names. I believe the store managers name is Josh. He was absolutely wonderful. Very professional and personable. He showed me what was wrong with my vehicle and explained why it needed to be fixed to pass state inspection and for safety reasons. The rates for materials needed and service was very reasonable. I will definitely come back for other services my car will need.
- Cassandra C.
The manager at the location on Mannheim Pike is awesome! He takes the time to talk to the customers, explain and educate the customers. I have been to this location twice and he does a really great job with customer service. I think his name is Josh.
- Jordan M.
The business owner was honest and straightforward about my needs.
- Gregory W.
The gentleman who handled my transaction was incredibly nice and helpful. Oil change was done quickly!
- Verified Meineke Customer
Excellent and prompt service. Everyone is very polite as well.
- Josh A.
The staff was very professional. The gentleman I dealt with knew what he was talking about and he helped me tremendously. I would definitely recommend meineke to friends and family.
- Verified Meineke Customer
The female accountant was there discussing things when I had my appointment and I feel she took matters into her own hands and helped me when I asked if my car was being worked on yet. She looked or had someone else do the looking and informed me. Otherwise, the attendant was better than the 1st time
- Verified Meineke Customer
Easy to schedule an appointment, quick turnaround, good customer service
- Verified Meineke Customer
They are always friendly and I get in and out quick.
- Verified Meineke Customer
Since 2005, my husband and I have trusted the upkeep of our vehicles to the independently owned Meineke shop in Lancaster, PA because the former and current owners made every sincere effort to be upfront and honest about needed repairs AND potential repairs that could be postponed for a while. We never felt pressured into making any unnecessary repairs. We felt fortunate to have built a trustworthy re-pore with Meineke's owners over the years.
- Helen G.
They have a great auto service. They give recommendation about the best choice for my auto repairs and maintenance. I really like my auto fix well done. I will recommend to my friends because upstanding customer service and car services.
- Verified Meineke Customer
The service here is fast and friendly! Shane will go out of his way to take care of you and is upfront with any repairs he feels are necessary. I will continue to bring my automobiles here and will recommend this establishment to family and friends.
- David F.
I like that they gave me a report of things I need to upkeep on my car with photos.
- Daniel B.
Since 2005, Meineke has been relied upon for my car inspections, minor fixes, tires, sometimes major repairs. I've always been greeted by friendly faces and have received detailed explanations as to what problems need to be remedied and costs involved...and...whether or not they can be deferred to a later time when the budget allows.
- Helen G.
Everyone there was so friendly and gavee a lot of good information about work I will need to get done in the future .
- Theresa M
Very easy to schedule appointment online, coupon for service performed which reduced the fee, very knowledgeable and courteous staff.
- Karlene T
They always give me great service and make time for my car needs!
- Diane C.
Scott was beyond helpful & honest ! Fast & informative ! Would recommend 100% The other workers were great as well.
- Ricky G.
The gentleman running the front was extremely polite. He took the time to review everything with me and had me in and out at the time he quoted me. Overall it was a wonderful experience and I definitely will be back again.
- Jennifer L.
Excellent customer service. They are fair and got the job done right. Very pleased with their service all the way around.
- Verified Meineke Customer
Scott Charbonnier was over the top. Impeccable professionalism at a personal level. Straight shooter.
- Dennis W.
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