The manager at Brentwood and main technician (James) have been consistently great since I moved to the area and initially sought Meineke for a safety inspection. Recently, I waited a couple of weeks past my oil change due date to schedule a repair appointment that may have needed 6+ hours of labor. Monday is my only day off and that was the first time I was able to be without my car for that long. James called and said the expensive service I may have needed, with more investigation, was not necessary. I received an e-mail earlier this year mentioning that Meineke was a full-service provider. I used Brentwood Meineke for an AC service and will continue to go to them for routine maintenance and other fix-ups whenever I can. I trust their honesty, know-how and ability to explain recommendations to me.