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Meineke #1408 Reviews

Average rating: 63 reviews

Featured Review

I was just in to have lug nuts tightened. I was in and out in 5 min. Great Service
- Verified Meineke Customer

Meineke #1408 Wilmington


287 Main Street

Wilmington, MA 01887

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (978) 253-0474

Additional Reviews

I was just in to have lug nuts tightened. I was in and out in 5 min. Great Service
- Verified Meineke Customer
Joe is ALWAYS very professional, inviting, and always has a smile on his face when I walk into the building.
- Liz F.
I had to do a state inspection on my car and the attendant offered to change my tags, take off old stickers and apply the new ones. It was great!
- Samantha V.
ALWAYS very satisfied with Meineke services. Everyone always helpful and courteous.
- Rose E.
Always excellent and friendly service. Keep up the excellent work.
- Rose E.
In the past, I have not had great experiences with inspections. Other companies have criticized me for getting it done on the last day of the month. They belittled me when I wasn't sure where to park, etc. I was very impressed with the professionalism, kindness, and swift timing of this visit. Thank you for making my errand a quick and painless one!
- Verified Meineke Customer
The team is great! This is the only place I bring my car to.
- Megan G.
Great service. Great price...
- Mark S.
pointed out other problem areas
- Steve N.
joe excellent service and very knowledgeble
- Marc L.
Joe, the manager of the meineke that I go to, is always friendly and professional. He is the reason why I go to the Wilmington store. He was helpful and knowledgeable from the moment I walked in for the first time. It is hard to find someone that you really trust with your car and I feel as though I can trust him. Also, he gives me loaner car when I need it and I can pay my bill using my meineke credit card with no interest. If you ask me you can't beat that!
- Verified Meineke Customer
I just got a state inspection. That is pretty ordinary service.
- Verified Meineke Customer
The staff is so thorough and attentive. They explained everything and made it so easy!
- Donna B.
It was just an oil change.
- Gary O.
Trust and dependability are part of Wilmington's recipe for success. They are calm and professional.
- Christina C.
The gentleman at the counter was very kind and patient. He took the time to put the payment in with multple means
- Verified Meineke Customer
As usual services in my car are very satisfactory and everyone in the Shop are so friendly and kowlegeable
- Rose E.
A staff member drove 2 hours each way to pick up a needed part for my car. The staff is always nice and explains needed repairs.
- Verified Meineke Customer
I took my 2011 Nissan to Meineke after other shops either made the car worse or could not figure out the problem. John (the owner was highly recommended) and now I know why. Him and his crew were professional and figured out the problem. They fixed all that was needed and my car now runs like new. I will NEVER take my car anywhere else!
- Sandy L.
You have the correct person dealing with customers - he has great customer service skills. I like that they showed me what the problem was because as a woman I feel it would be easy to tell me I needed something repaired and I would not know the difference. I like that they told me what they were going to do and that is what they did. I liked that I received a free rental car for the day so I didn't miss any time from work. All in all it was a great experience and I will be bringing my son's vehicle there in two weeks.
- Lisa M.
Joe was very heplful
- Verified Meineke Customer
Wilmington store staff are a great team! Joe is a down to earth people person.
- Paul S.
Joe Stevens at the front desk is fantastic. The balance of the team of mechanics are excellent. They are personable, engaging and willing to discuss in detail the issues/challenges they came across during the service. Always willing to make an honest assessment of additional work and more importantly, the priority of the work required so that I can budget accordingly. Very happy to have them in my corner.
- Verified Meineke Customer
Joe at the Wilmington store was very professional and helpful! Would highly reccomend
- Verified Meineke Customer
Everything, Joe and the mechanic that did the service.
- Theresa N.
Passed my vehicle for an inspection sticker.
- Verified Meineke Customer
John and his Manager are extremely professional and did a great job with accommodating my needs.
- Nick M.
The person at the desk was on the phone when I arrived early Saturday, June 17. He indicated he would be with me shortly. When finished with the phone call he turned to me and asked what he could do to help me. I was a bit flustered by my recent "run into a curb". He listened to my story, we went out to the car, then a mechanic appeared and my car was moved for change of tire and rim. All the work was done very efficiently, the man at the desk was most personable, and informative re my driving with the spare tire. I was on my way again in less than 1/2 hour. Very happy and satisfied
- Verified Meineke Customer
Forgot his name, but he was very helpful and explained everything that needed to be done. My tire was damaged and I was offered a loan of a car. That was very helpful.
- Verified Meineke Customer
I've used this Meineke in the past and every time the people who work here are polite and extremely professional.
- Tony M.
Exceptional job, wish the pricing was a little more affordable. Keep up the good work!
- Verified Meineke Customer
Joe is always accommodating and professional. Pleasure doing business there.
- Verified Meineke Customer
The service in wilmington was fast complete and very helpful. Joe and john are excellent and I don't plan on going anywhere else!
- Lacey M.
Joe and the team at Meineke are very efficient and professional. Having a loaner car was especially helpful.
- Verified Meineke Customer
Joe of the Wilmington store always on point and friendly. Always great work results from the Wilmington team.
- Paul S.
Your service and employees are excellent Joe as usual is friendly and professional and very helpful. We trust and use your center for our cars and recommend to others thank you
- Verified Meineke Customer
I was informed of additional services that are needed on my car and had one issue taken car of immediately and was given pricing on two out of three items that my car needs (the third item required price/labor research and I didn't have time to wait.) Most places you go into would have performed the oil change and that's that.
- Christine J.
Joe was very accommodating as we were pressed for time. He made arrangements that allowed us to get the service we needed that day. Joe is always pleasant, courteous, and professional.
- Nadine S.
The Gentleman who greets customers at the Wilmington Meineke is not only pleasant but efficient & accommodating. Customer service is seriously lacking in recent times. I wish I could remember his name. He is an asset to your site.
- Faye J.
I've been to 2 other Meineke's since hearing about the online scheduling option and this Meineke in Wilmington was by far the best in professionalism, cleanliness and convenience. They let me borrow a car so I can go to work while they installed 2 new tires. I'll actually be making this Meineke my regular service shop. Although not for state inspection as I am from NH but work in Woburn.
- Scott J.
I called around to a bunch of places and Joe the manager at this meineke was so great . He was so kind and polite and just a positive attitude. I knew I had to get my brakes and tires done and I honestly was a little down about spending the money especially during the holidays but meineke was cheapest and his positivity really helped the process . Anyways the other workers I met there were working hard too and very nice . Awesome staff there! My car feels great and I have already told my family and friends about this Meineke. Also I loved that I didn't have to miss a day of work because they had the rental car!
- Christina H.
Joe was very professional and very understanding about my asking so many questions regarding repairs on my car. I had not expected to have most of the repairs done that were needed to bring my car up to a high standard and when Joe gave me the bottom line on cost I was quite surprised because I have NEVER spent that much on this or any other car for repairs and due to the fact that I have been used to having my car fixed at minimum cost ( or no cost) by the Meineke dealers in Reading I was not prepared for such a high bill. Joe was very understanding about my surprise and despair and went out of his way to explain everything that had been done and he also took the time to SHOW me what repairs were performed. As loyal as I have always been to Bill in the Reading facility I will have not have a problem going back to Wilmington if necessary.( although I hope this will not be needed for a VERY LONG time.)
- Verified Meineke Customer
I always go to the one in Wilmington, MA. The Manager and Mechanics are always pleasant, knowledgeable and helpful. They are not out to rip off the customer, but give you the honest information on the maintenance of your vehicle and in this day in age, it's a comfort.
- Kathleen C.
The site manager has great people skills. As a Penn Wharton Business School grad I realize that you, very much like an insurance company, are not selling car repair because most repair shops do the nearly the same level of repairs just like all insurances are mostly alike. What you are really selling is customer satisfaction and trust and this particular Meineke shop is, and has been, very good at that aspect of your business.
- Verified Meineke Customer
Joe and group at Wilmington Meineke are great. They fit me in on short notice and perfo m request services in a timely manner.
- Verified Meineke Customer
Joe and John at the Wilmington Meineke always take care of you in a friendly, professional manner.
- Gary W.
They gave me an appointment with very little notice. Took me on time and told me I had too much air in my tires.
- Verified Meineke Customer
Joe is professional, knowledgeable and patient. I've had exceptional service at this branch.
- Cindy M.
Joe is one of the nicest people on the planet! Him and Jose are always very honest and willing to provide information & conversation regarding questions I may have about my Jeep. Honesty & kindness. What more could you ask for?
- Lisa P.
I came in without an appointment to get my car inspected for the State Inspection. I was told the wait would be about 45 minutes. I was done in less than 20.
- Verified Meineke Customer
I believe the managers name is Joe is was very friendly and helpful. I had an appointment but i came a few minutes earlier and he took my car right in.
- Verified Meineke Customer
I was told right up front how long a wait I would have and the people were very professional.
- Verified Meineke Customer
Everyone I have talked to here is so nice and truthful about what is going on with my car. Prices are better than where I was before. When my car is in for service, it's always ready on time. Thank you Meineke!!
- Sheila S.
Joe made everything easy and explained everything that was going to be done. After the work was done, he explained further. The loaner car was icing on the cake. The transparency and friendliness of the experience is appreciated.
- Verified Meineke Customer
I've been here twice and they were extremely quick and professional al both times! I will be going back!
- Sandra W.
Staff is friendly, and knowledgeable. I have brought my car here for several years and have been happy.
- Ellen M.
I found the staff to be helpful and informative. They were interested in me and what I had to say.
- Kristen O.
Done business with store in Wilmington, Ma for many years and throughly pleased in all aspects of their service and quality of work.
- Verified Meineke Customer
I LOVE the guys at my meineke! Joe & Jose are awesome! So warm & willing to explain exactly what they're doing & why. I don't understand why everyone doesn't go here!
- Lisa P
I will continue to recommend Wilmington Meineke to anyone and everyone that will listen to me! I have consistently received quality service outdone only by the staff's professionalism every single time I have utilized their services. They are a credit to the company.
- Darren M
This was my first time at Meineke, and I understand why they are so recommended! Although they were busy, the gentleman at the front desk was on top of everything, so sincere and showed compassion for the wait time. He was funny, involved and very personable. You just gained a customer for life!
- Casey B
Awesome people take their job seriously nd great people to b around
- Verified Meineke Customer
The customer service was excellent and the work done was perfect. They even got my car back to me before the stated time ..
- Judy D.

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