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Meineke #2431 Reviews

Average rating: 61 reviews

Featured Review

The gentleman at the front desk was wonderful. He was professional, kind, and very respectful. I really appreciated how quickly he got me in. I feel like he was very honest and they did a good job. I appreciate that! A lot of places you go to will tell you there's a lot more work that needs to be done to get more money from you. I would go back to Meineke in the future because I feel that location is honest and does a good job! Thank you!!
- Verified Meineke Customer

Meineke #2431 Louisville


11514 Shelbyville Road

Louisville, KY 40243

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (502) 792-0745

Additional Reviews

The gentleman at the front desk was wonderful. He was professional, kind, and very respectful. I really appreciated how quickly he got me in. I feel like he was very honest and they did a good job. I appreciate that! A lot of places you go to will tell you there's a lot more work that needs to be done to get more money from you. I would go back to Meineke in the future because I feel that location is honest and does a good job! Thank you!!
- Verified Meineke Customer
Jeremy is always cheerful and helpful
- Dianne A.
Jeremy was great at the Middletown location.
- Shawna S.
flushed cooling system replaced coolant Mr. lyles
- Jim E.
Greeted me kindly and work completed in a timely manner.
- Michael O.
Nice people to deal with the price was fair and the service was good and timely.
- Verified Meineke Customer
The person I met when I entered was very polite and called me by my name. The service was done in a timely manner.
- Bettie P.
Freidly polite quick will be back with my wife's car soon
- Eric V.
I was in a few months ago for an inspection and was there were some things that needed to be done to my vehicle to pass inspection for my business. Since I was there, they had completed the work and gave me a reason as to why it needed to be done for my safety. I was very pleased that they informed me of the need and the safety reasons and gave me a choice of whether I wanted it done and the cost. I am a female and in the past I had been "duped" into purchasing work that really wasn't important and the cost was high. Meineke did not do this. They did give me a choice of having them do it or they allowed me to check around. Not only was their cost reasonable and lower than the others after requesting bids from two other businesses, Meineke was able to provide the service sooner than the others and I was able to wait while the work was being done. I would have had to leave my vehicle with the other two businesses with no guarantee on exactly when they would be finished, leaving me with a choice to provide transportation, which would've been an added cost. I have taken my vehicle to a car repair business every 6 months for a check-up since driving for many years. I have moved to Louisville 4 1/2 years ago and found that Meineke is the best and most trusted car repair business. I'm extremely happy with them.
- Elisabeth T.
I have had less than happy experience at other car repair shops but I trust Meineke with my car and always will.
- Verified Meineke Customer
Jeremy Lyles and crew appear to do a great job. Since I'm not a mechanic I cannot evaluate "what" they do so, I rely mainly on the character of the people doing the work. Jeremy was referred to me by Discount Tires. After leaving Meineke I went over to Discount to have my tires rotated and spoke to the man who had referred me to Jeremy. He told me they have had great response about Jeremy/Meineke, with no complaints, good reviews, etc. I think Discount definitely would've heard back about it if there were any problems and apparently Meineke has a squeaky clean record. That is the very best evaluation I can think of getting.
- George H.
Thanks for taking care of us Veterans!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Verified Meineke Customer
Great customer service and workmanship
- Verified Meineke Customer
Great, knowledgable people working at this location
- Perry C.
It was the free oil change for veterans on veterans day that got me in. The manager was also a veteran and was professional in every area of work in that station. He had control over the incoming phone call, front desk questions, instructing mechanics on what was next task. Kept the stations business running smoothly.
- John M.
Jeremy is excellent!!
- Verified Meineke Customer
I like the quick inspection that is done on the vehicle on every visit. I like the vehicle history that is kept on the vehicle. Keep up the good work Happy Thanksgiving
- Scott W.
Purchased an additional vehicle and was pleased with the overall inspection performed
- Dee J.
I took advantage of the Veteran's Day free oil change. The people were nice and the service was great!
- Verified Meineke Customer
I work down the road and I always refer people to Meineke they do a great job jeremy is the best
- Noah R.
My ABS light came on my car I called to make an appointment that I was able to get in the next morning very fast. After finding out my rear breaks and my ABS sensor had worn through they game me two prices one to fix the breaks and one to fix the sensor. I had both replaced and the price was very reasonable.
- Verified Meineke Customer
Love the staff friendly knowledgeable and dedicated they stayed a little late to finish up work on my car as they know we are a one car family. They always seem to go out of their way to make my experience great. I never dread taking my car into them for repairs. I trust their honesty and know they will take care of me as quick as possible . I tell everyone I know about how much I love my Meineke.
- Verified Meineke Customer
I always receive great service
- Selina R.
Jamie the manager explained exactly what was wrong with my car and what needed to be done. I trusted his word and trusted the explanation of the repairs would cost. I said go ahead and make my car safe for me to drive. I am very pleased with my repairs. Thank you.Nancy Maas
- Nancy L M.
Jeremy is terrific.
- Cheryl S.
Jeremy was very friendly and professional.
- Verified Meineke Customer
Jeremy is always helpful and very professional
- I.
They were accurate in the price quote and length of time it took to work on vehicle.
- Verified Meineke Customer
They always do a great job. Excellent work and they never try to sell me unnecessary services. Jeremy is awesome! He's so thorough in explaining the work being done on my vehicles and he's never condescending even though I know very little about cars.
- Verified Meineke Customer
Jeremy provides very friendly and professional service
- Dee J.
All was done professional and good time.
- Nancy H.
Jeremy Lyles deserves to be recognized by Meineke for his outstanding customer service. I came in for my 2nd oil change since moving to Kentucky and he remembered my name and before I finished a cup of coffee my car was ready to go. He and his crew seem to do excellent work quickly and efficiently. When I have other work to do on my car that's where I'm taking it.
- Verified Meineke Customer
The service was great. I had oil change and tire rotation performed using Groupon. The problem I have is your pricing/time proposition for this service. I feel you are priced like a quick service location but you take as long as a regular car service location. I think you need to go one direction or the other. Either reduce pricing to justify long wait time or turn around service is 30 minutes or less and keep current pricing structure.
- Jason W.
They were very friendly,they explained what I needed to be done, also told me another things I needed that I wasn't aware of .I give everyone there a A-1 Thanks Happy Holidays
- Connie B.
There is no other service or workmanship that can compare. Jermey and his staff are always on top of their game. They deliver everything a guest in their store would want or need. They always explain the service and if anything they go far beyond what a guest in their store could ask for. You should take pride in this store and the men who work in it. THEY ARE GREAT. I tell everyone about this place. They are true and honest young men and take pride in what they do for their guest.
- Verified Meineke Customer
Jeremy at your Middletown location is an exemplary store manager!. His honesty and professionalism should be recognized by the owner and are appreciated by customers. I watch the him while waiting and he displays this character with all of the customers. I look at him as a friend because of his honesty and the relationship that has built over the last few years. The mechanics have also displayed professionalism and quality workmanship. I have 4 vehicles and feel that I can take them to Meineke for any work that needs done. Please commend Jeremy for his integrity and store management qualities. Scott Streich
- Scott S.
On my way to work my check engine light came on in my '99 honda civic. I called meineke and they asked me what was wrong with my vehicle. They explained that they had no open appointments but would try to fit it in anyway after I explained what the issue was. They ended up looking at the vehicle and fixing the problem (a cracked gas cap) all in one day. Had it been more serious then I'm sure it would have taken a little longer however I am thankful they were able to help me so quickly even when they were very busy.
- Isabelle L.
Meineke did their job in a professional and courteous manner. Unlike other similar businesses, I was not pressured into buying something I didn't need. I feel I can trust Meineke and not feel someone is taking advantage of me. Thank you for that! I feel your pricing is competitive and even if it was higher, the quality of service would justify a higher price.
- Verified Meineke Customer
All my info is in the car. So I don't have access to it now but they always explain what I need done. I say fix it.
- Verified Meineke Customer
oil change prices seem to be going up while others are staying the same or going down.
- Verified Meineke Customer
I had purchased parts for my do it yourself but found out I needed help and was grateful for my meineke store that did the job no questions asked and paid them for a job well done no regrets, thank you.
- Verified Meineke Customer
Always great service, Jeremy and crew do excellent work !
- George H.
I thought the smoke coming from my newly installed radiator in my car was the problem, but Meineke kept my car a couple of days and come to find out the problem was the Heater hose. They checked out my car very good and only charged me for the hose. I appreciate that because my radiator problem a few days before was approximately was $375, and I was praying that the radiator was the reason I had to come back to the shop. So I was relieved that the hose was around $35. So that helped me a lot. I like the guys there and I'm always treated very well. So I will continue to bring in my 1999 Honda Accord, with 207,000 miles plus. Thank you so much.Nancy
- Verified Meineke Customer
My grandmother has a 2004 Lincoln Town Car with a little over 77K miles on it. She was experiencing loss of power & the motor was starting to cut out on her at stoplights. The manager, Seth Johnson, assessed the issue, found it to be a small problem and recommended a fuel induction cleaning since we'd had the catalytic converter replaced last year. For less than $195, we were out the door. Great service, trustworthy mechanics.
- Briana B.
Pleasant and helpful staff with fair pricing for quality services rendered.
- Verified Meineke Customer
I think you guys did a fabulous job on my car in just a couple visits.
- Verified Meineke Customer
Jeremy has a culture in his shop of being extremely fair and honest. If I was to get the job done that he did anywhere else it would have been double. A little disappointed that they didn't fix the brake caliper noise that they said they would at the same time as fixing my oil leak tho...
- Paul S.
I had excellent service and got my car back in a timely matter after getting my breaks fixed...
- Kenneth S.
Always informative, friendly and accommodating. I never feel like extra work is being done just to charge me more money.
- David S.
They're all great guys very professional,told and showed me exactly what the problem was and the price before doing the work.
- Lonnie S.
I received great service on my car at a reasonable cost. I believe Jeremy was honest about what service I needed. The work was completed in a timely manner. I was also treated with respect which is extremely important to me.
- Nancy W.
I trust the Meineke team. They are honest and only recommend what needs to be fixed. Jeremy and his team are my go to location for all my auto service needs.
- Michael S.
Courteous, pleasant and knowledgeable workers completing work in a timely manner and at a fair price.
- Dale C.
The cost of service was very fair, I knew the cost up front, and service was very prompt.
- Alar K.
Jermey is extremely friendly. The service is thorough and fast. They get me in and out and don't try to sell me things I don't need.
- Anton B.
John and Jeremy did a fantastic job of taking care of me. They were friendly and did a great job of explaining to me what was wrong, while presenting my fix options without the added sales pressure that normally comes with an auto shop visit. Overall, it was a easy visit.
- Ronald S.
You all have been honest and there have been times when I thought I needed work and you said I did not. I trust you all and will continue to use you and tell all of my family and friends that you won't take advantage but offer great service. Thanks
- James & Meridith (Daughter) L.
I love the friendliness every time I go. I think his name is Justin or john, is great with customer service. Always open and friendly. My favorite up there. All of them are nice. But he's the most talkative one I think to customers etc.
- Kelly & Steve H
Very easy and straightforward. Fixed my car same day I got it diagnosed.
- Verified Meineke Customer
Always take all my cars to see Jeremy or John. They always take care when working on my vehicle and give me a piece of mind it will get done right
- Verified Meineke Customer
Jeremy explains everything clearly. His assistant, John, is also very good at explaining any car issue.
- Verified Meineke Customer

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