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Meineke #645 Reviews

Average rating: 42 reviews

Featured Review

I scheduled an oil change but the shop was not informed.
- Verified Meineke Customer

Meineke #645 Dubuque

MORE DETAILS>

2195 Central Avenue

Dubuque, IA 52001-3504

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (563) 552-0091

Additional Reviews

I scheduled an oil change but the shop was not informed.
- Verified Meineke Customer
Went in to have something done about leaking gas under the car, but they could not locate any and said it was due to over filling the tank at the gas station. Very honest always, other repair shops would have gone ahead and replaced the fuel filter.
- Eldon R.
I am disappointed that you still have my old truck on my rewards file. I don't have the 2011 F150 Anymore. I told the guy at the counter that. I have a 2013 F150 now and that's what you changed the oil in. On top of that, it doesn't even have my last oil change I just had done. It has 9-1-16 as the last one. You could update ypur records and put my new truck on my account.
- Verified Meineke Customer
I am sorry, his name I believe is Jeff or Greg at the Meineke on Central in Dubuque Iowa.
- Benita M.
All were very nice and most helpful.
- Russell F.
Rick, Bob and Jeff always do a great job of getting me in and out with minimal waiting and are always very helpful and friendly.
- Steven P.
Everyone did a great job. I enjoy the waiting area/lounge although coffee would have been most appreciated.
- Verified Meineke Customer
I was very pleased with the loaner car provided. I was going to have to sit and wait till my car was ready, but you guys saved me from sitting for hours. I was able to grab something to eat, and before i knew it my car was ready. Thanks
- Verified Meineke Customer
My tire light came on and I called to see if they could look at this for me which they could. Found nail in my tire and patched it for me. Rick has always been very helpful to me and I enjoy his expertise and helping ways. He checked all my tires and suggested that before winter sets in that I will need a set of 4 new tires. He has been checking on this for me and trying to find some all seaon tires for my vehicle. He couldn't believe how worn out my tires were as they are only 3 years old with 21,000 miles on my car. He is still checking and trying to find me the best deal he can.
- Diane B.
I trust Rick muller to guide me thru the service I go to Meineke because of Rick customers service too.
- Dixie Sh.
My problems were taken care of and suggestions were made for near future service
- Russell N.
staff always good --I came and got my brakes done
- Don .
The person at the counter, Bob, was very helpful and knowledgeable. At the end of the visit and repair he offered to help us save money by signing up for a Meineke credit card. I always love to save money so this was an awesome addition to the already great and speedy service.
- John J.
Roy and Bob are great to work with. The whole gang does a great job. I'll miss taking my car there.
- Amanda G .
Friendly knowledge and not pushy
- Verified Meineke Customer
service was fast and employees were very friendly. Also the waiting room was very nice.
- Mike S.
Bob (and Rick) take the time to explain exactly what they will do, how long it should take and what could go wrong that would delay completion. They gave me a loaner car so that I could complete my errands while they completed my catalytic converter replacement. They were very professional.
- Verified Meineke Customer
Bob ! Great service
- Jaime L.
Had an oil change and a associate brought the overall condition of my tires to my attention. He was genuinely concerned about my safety and thought I should know. He wasn't looking at the situation to sell tires, it was a safety issue. I ordered new tires and returned the following week!
- Jan H.
Repaired the brake system rather than just the brakes and all worked out well. Thank You
- Bill S.
I go to the Dubuque, IA Meineke. All staff are very friendly and courteous. Keep up the great work.
- Barb C.
As a female taking my vehicle in to be looked at can be very daunting at some places. In the past I have had experiences where they will try to get me to have a service completed that did not need to be done. Luckily my dad had taught me enough about vehicle repair that I have some idea as to what an issue could be (or what it might take to fix it). I have never felt that way when coming to Meineke. Both Rick and Bob have helped me in the past and I feel confident in their assessment of whatever might be wrong with my vehicle. I don't ever feel like they are talking down to me or trying to sell me a service that is unnecessary.
- Angie F.
Jeff and Rick are always there to greet me, answer my questions and look over my car when I have concerns. I do not usually know which mechanic worked on my car but I am always satisfied.
- Vickie K.
Jeff and Rick Good People great servie
- Verified Meineke Customer
Bob and Rick are friendly and trust worthy when it comes to repairs . I had brake problems and a bearing problem. They always call and let me know the problem and the cost. They don't waste my time, honesty is their best attribute.
- Verified Meineke Customer
Rick and his staff provide great service and are able to accommodate my schedules on a regular basis. The workmanship is good and the convenience of the location, make Meineke on Central in Dubuque an easy choice for my automotive service needs. Thanks.
- Verified Meineke Customer
The owner is always there . Friendly and working hard
- Jaime L.
Rick is very helpful. He walked me thru everything that needed to be done.
- Verified Meineke Customer
very fast service short nwait time to get in both bob and rick and cant remember the workmans name
- Keith F.
Rick always gives me special consideration. (Or he makes me feel I'm getting his special attention!) I appreciated the Wednesday's special $10 off coupon for women. Thank you.
- Verified Meineke Customer
Had a service employee take care of my car even earlier than my appointment time!! Service manager and the rest of staff are always courteous and easy to talk to!!
- Eugene N.
Rick and his team always do a great job. Observing other customers who come in while I am waiting all of them have great things to say to the employees about their work and willingness to help out the customer.
- Amanda G.
I was getting ready to go to a doctors appointment and found that I had a flat tire. I called for roadside service and they couldn't put the spare on. I called Rick and told him the situation he said come on down. We put the car on the truck and he had me on road in approximately a half hour.
- Jim J.
Our cell number was wrong and they took the time to look up all the same numbers with our last name and it was after closing time. they stayed after closing to get a hold of us so our car would be returned to us since it was on a Saturday.. thats only 1 of the reasons we only go to Meineke.
- Jim W.
I spoke with Bob to set up the appointment on short notice due to an unexpected family event out of town and Rick worked with me in person when I was there the next day. Both have helped me in the past as well and I can always count on them for taking care of what needs to be done with no nonsense.
- Verified Meineke Customer
I purchased a new used car in March of 2016. They gave me 2 free oil changes but I only used one of the 2 because I didn't like the service at the dealership. I returned to this Meinke location on Central Ave. in Dubuque Iowa because of my previous experience there with my previous vehicle. This Meinke location has an excellent reputation in the area.
- Coleen Cl.
Rick did a really good job of figuring out why my gas tank was overflowing and not accepting fuel. He would not rest until he found the right part to get the job done.
- Gary K.
Every time I need to have a service performed, I never feel like I'm being railroaded into something that I don't need. The service is always done in a timely manner.
- Verified Meineke Customer
The guys are always nice. Price is great. Just some solid dudes doing solid work.
- Levi H.
Always have a great experience and service when coming to this location. Will definitely be back again.
- Nicolas H.
The guys are very nice there. As a women they explain things very well when it comes to my car. Thanks again.
- Tammy B.
Was very happy with service, and expertise of the staff.
- George G
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