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Meineke #917 Reviews

Average rating: 21 reviews

Featured Review

Staff was courteous, timely, detail oriented and professional. I actually enjoyed the short wait. Great crew at this location.
- Leo B.

Meineke #917 Norwich


74 West Thames St.- Route 32

Norwich, CT 06360-2206

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (860) 237-3165

Additional Reviews

Staff was courteous, timely, detail oriented and professional. I actually enjoyed the short wait. Great crew at this location.
- Leo B.
The manager Richard was very professional and honest about what my car needed. They took the car for a test run to diagnose it before we discussed what work needed to be done. They also took it for a run after the work was done to make sure everything was working well after the job was completed. This made me feel that I was getting the correct work done and it was done correctly.
- Verified Meineke Customer
Aside from an oil change, I had the mechanics give my car a brake job. Special parts had to be brought in from another location. Discounting the wait time for this, I am quite satisfied with the work that was done on my car. Quality parts were used, and the brakes perform well. I'll be bringing my car back when more service is required.
- Greg S
The entire staff is always very helpful! Jay usually works on my car and does a fantastic job, not only is everything done correctly but he also shows me things on or about my car to keep me educated! Thank you so much and i will be back soon!!
- Verified Meineke Customer
Rich was amazing and kept me up to date with the progress on my car.
- Samantha T.
The two gentleman who helped me (the only ones I ever see there, to be honest) are always friendly and helpful.
- Caiti G.
I walked in with no appt and was still taken quickly and customer service was awesome
- Verified Meineke Customer
I have been bringing my car(s) to the Meineke in Norwich for years! Jay has done almost all of the work and in his absence the other guys are great too! I think having Rich at the counter is the best move ever. He acknowledged the fact that I am a long time customer and made me feel like family. Poor dear Larry never remembered my existence. A+ all the way! As long as I live here this is where my car will always be serviced!
- Adrianna H.
Rich is a great guy ! I recommend him to everyone!
- Ashley P.
Making the appointment online was fast and easy. The staff at the garage were all great. Will definitely go back for future oil changes and repairs.
- Kristen C.
I went in for an oil change and got just that. Nobody tried to convince me I needed a bunch of extra stuff which almost every place that changes your oil tries to do. Took about 20 minutes and I was on my way. The person at the front desk was extremely nice and professional. Great experience altogether.
- Verified Meineke Customer
There were a few issues with my car (one needed immediate work and two in the near future). I was shown all of them and they were explained to me. I really appreciated the fact that I wasn't treated like a dummy but was given the respect and time to be educated about the issues. I will be going back to them to have the future issues completed. I recommend them all the time to co-workers and friends. Norwich Meineke
- Lori M.
The owner of the shop is so nice and personable. I went to this location even though the one near me closed because of him.
- Verified Meineke Customer
Norwich Meineke is always awesome. Friendly and efficient and I feel confident my car is in experienced hands.
- Nicole A.
Employees were very friendly and kind and service was very quick
- Verified Meineke Customer
Rich helped me get the right service I needed for my 2016 Acura and the correct oil filter. Also reseting the B1 service lights. Expert service and cheap prices! I'll be getting my tires from Meineke in the upcoming weeks as well!
- Mike D.
The guys that work there are always super friendly and extremely helpful. This is the only place I will go now when I have any car issues.
- Samantha T.
Fast and efficient service and best oil change price. Mine came with a free tire rotation on my 2014 Nissan Versa. The owner/Manager forgot to one of my hubcaps back on, and upon noticing it the following morning I went there and he had it waiting and promptly put it on. Great Job!
- Marry L.
In the years my wife and myself have been going to this Meineke, we have always received fast friendly service. The quality of their work has been top notch, as we have never had any problems with any repairs they have made.
- Greg S.
I love this location. They are always fast and friendly. They always take care of my car and I am comfortable with any recommendations that they have, I know that they are not going to try to scam me or sell me something that is unnecessary.
- Sarah S.
every time I go in the staff is friendly and they always help me out
- Tom B

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