Auto Repair & Mechanic Shop in Highlands Ranch, CO #931

I normally don’t write long reviews, but this one deserves the full story. I brought my 2013 Lexus GS350 to Meineke after going through a long mess with the rear brakes, ABS and parking brake. Before coming here, Goodyear had worked on the rear of my car. After their work I was still having problems, including parking brake issues. I eventually took the car to the Lexus dealer, and Lexus recommended replacing the electronic parking brake actuator for around $5,430. That’s when I called Meineke and spoke with Isaac. At first, based on what Lexus had diagnosed, Meineke gave me a price of around $1,680 out the door to replace the Lexus parking brake actuator. They told me it was around an 8-9 hour job. That was already way better than $5,430. But this is where Isaac and his team really earned my respect. Instead of just replacing the actuator and taking my $1,680, Isaac said they wanted to diagnose the car first. After inspecting it, they found something completely different. Meineke documented that the right rear parking brake springs were installed incorrectly, the top and bottom springs were switched, the right rear parking brake bracket was damaged and installed backwards, and because of that the cable wasn’t actuating the right rear brake properly. They also documented that Goodyear had installed the rear brake pad hardware incorrectly, which was allowing the brake pad to move during braking and the hardware to contact the rotor. They didn’t just tell me this. They took pictures, showed me the incorrectly installed side, and compared it with the correctly installed driver side. That meant a lot to me because after dealing with this problem for so long, I finally had someone actually showing me what was wrong instead of just giving me another expensive estimate. In the end, instead of spending $5,430 at Lexus or letting Meineke replace a $1,680 actuator, the actual parking brake repair they found was around $529 including parts and labor. Think about that for a second. Meineke already had an opportunity to make $1,680 from me. I was prepared for that repair. Instead, Isaac and his technician diagnosed the car properly and saved me over $1,000 compared with their own original estimate and almost $5,000 compared with what I was facing at the dealer. That’s how you earn a customer. Isaac was cool minded, straightforward and easy to deal with. No pressure and no trying to scare me into spending money. They inspected the car, documented what they found, showed me pictures and fixed the actual problem. After everything I went through with this car and different shops, it was honestly a relief to deal with someone who wanted to diagnose first and replace parts second. Big thanks to Isaac, Tyler, and the Meineke team. This is the kind of shop I will come back to and recommend to other people.

ATEEQ SYED,

Report

Since Tyler Lively took over management in 2026, I have had a phenomenal experience at this Meineke! Both times I have gone in, Tyler has been at the desk ready to help, engaged in friendly conversation, and gone out of his way to make my experiences as smooth and seamless as possible including allowing me to leave and come back while waiting on a part out of stock, giving a discount, and turning down the TV while I read in the waiting area. Both times I have gone to this Meineke my car has been in and out in less than an hour (oil change and air/cabin filter changes), which has definitely NOT been my experience at other Meineke's. Overall, incredibly welcoming, fast, and good work, contributing to why this is now my permanent Meineke!

Emma Fitzpatrick,

Report

I am very satisfied with the service and find the pricing highly transparent and trustworthy. My 16-year-old grandson received a used Dodge vehicle from his stepfather and required some repairs. Previously, we took the car to a Dodge dealership, where we were consistently given vague explanations and progressively higher estimates without any resolution. It was only after visiting this auto shop that we found a reliable and professional alternative. The owner is exceptionally open and honest, providing clear communication regarding the work required and associated costs. This establishment exemplifies integrity and hard work. Thank you for your outstanding service.

L R,

Report

If you haven't been to this Meineke since it came under new ownership (January 2026), it's time to give it another look. Tyler has completely elevated the experience, and I left genuinely impressed. He personally worked on my car, and fixed the oil change light that had never been reset from a prior service. On top of that, he offered me a better deal than the coupon I already had. These are the kinds of details that show someone truly cares about doing the job right. Tyler brings a level of integrity and pride to his work that is refreshing and rare. This location has earned a loyal customer in me and I wouldn't hesitate to recommend it to anyone.

Grace Sponable,

Report

I can’t say enough good things about Isaac at Meineke! He went above and beyond to get my car taken care of. He worked incredibly hard, even putting in extra time to make sure everything was completed the right way. What impressed me most was his honesty and dedication. He gave me the best price he could and took the time to explain everything, which made me feel confident I was in good hands. It’s rare to find someone who genuinely cares about both the quality of their work and their customers. If you’re looking for someone you can trust, ask for Isaac. I would recommend him to anyone without hesitation. Thank you, Isaac, for your outstanding service!

Chasidy Wilhite,

Report