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Meineke #4338 Reviews

Average rating: 76 reviews

Featured Review

quick, professional - Alex really takes care of us ...always
- Tim J.

Meineke #4338 Surprise

MORE DETAILS>

15494 West Bell Road

Surprise, AZ 85374

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:00 AM - 4:00 PM

SUN Closed

Call Us Today: (623) 208-5871

Additional Reviews

quick, professional - Alex really takes care of us ...always
- Tim J.
Alex, the manager, was exceptionally helpful, as usual...I always deal with him, have for many years...I bring all 5 cars into his shop and have my son and daughter his his shop also. He takes very good care of me and my family in terms of service and price.....
- Dennis H.
My husband had his truck check out his AC unit to make sure there was no leaks, Your staff was very concerned I really like the staff Scott and Patrick are great at what they do on my husband's truck and my car. I will always tell my friends what a good job they do.
- Sharron B.
I had my vehicle in to check my oil pressure. They had the vehicle all day but I was not charged.
- Richard Ba.
I came in without an appointment and asked some questions. Shop mgr Alex listened to what I was experiencing with the car and had the guys take it in right away to check it out. Next thing I knew they were fixing the problem and my quote was exactly what I paid.
- Verified Meineke Customer
Honest and friendly staff.
- John J.
Daniels customer service was outstanding
- Verified Meineke Customer
Personable staff Knowledge and care are refreshing today.
- Russ Z.
Your team seemed to be on top of their work schedule. You did what you said.
- James M.
Fast and friendly service.
- Patrick H.
The staff was very pleasant and professional. They went above and beyond to service my vehicle.
- Cookie W.
I initially brought my car (back over a year ago) to Meineke because it was across the street from where it broke down. They were able to service me right away and their price was competitive. I left pleased with the work and their customer service. When I needed some work performed on my truck, I thought I would give them a try again. This second experience was outstanding. The techs (namely Alex) went beyond their calling to help me explain all the work that needed to be performed. I was so impressed by their customer service and their professionalism that I decided they would be my go-to mechanics. I have already recommended them to several of my friends.
- Verified Meineke Customer
All the staff was very knowledgeable and polite. Great place!
- Arthur V.
The team members were friendly and knowledgeable. Not pushy!
- Russ Z.
Staff was very pleasant and informative, appreciated the service.
- Verified Meineke Customer
The new manager at the Surprise AZ location is a great addition. The former staff had lost my business.
- Verified Meineke Customer
Knowledgeable and professional.
- Verified Meineke Customer
Your prices are better than the Ford dealer.
- Verified Meineke Customer
The associates were very prompt and attentive to my car. They weren't pushy about trying to sell me other options/services. They made additional reasonable recommendations for my car, which I listened and agreed to changing a filter.
- Verified Meineke Customer
Staff was extremely polite and concerned that needed services be done for best results .
- Carol O.
The tech was very nice and the staff was quick. I always go to the same location!
- Chad R.
It was free oil change on veterans day. What a great company to do this for the vets.!
- Steve A.
I thought I needed brake work but the service individual honestly checked and informed me that I did'n't need work at this time.
- Verified Meineke Customer
The service was fast. The staff was both very knowledgeable and professional. They went the extra mile to help me out. Also, I had some additional questions and they did not hesitate to look up the information about car seats for me. Extremely satisfied! Great jobs!!!
- Gerri B.
The best always- Alex and his team are always there to help
- Red T.
I have been to Meineke for my oil change for quite sometime now and I love their survive the guys are all super friendly
- Debby L.
Can't remember the kids name but took excellent care of my wife who brought the vehicle there. Once I arrive to pick her up he was just a courteous with me and had the vehicle repair as promised.
- Ron W.
Alex was amazing. Went in for a light and droopy undercarriage ended up needing struts done. He was very helpful and concerned because of the cost. Got me as much help as he could and the guys all did a great job
- Lisa H.
I had a very bad scraping noise in the front left of my Yukon. I stopped at Meikene to find out what was wrong. The manager inspected the car and found a brake problem in the left front. They replaced the front brakes and continued to work on the brake after normal business hours because they understood this is my only car. My thanks goes out to the manager and his technician for going the extra mile.
- Vic O.
Alex and Daniel were very professional and took care of my problems.
- John - C & J Outdoor S.
In general the service was good.
- Verified Meineke Customer
Alex had the oil changed and did the 21 (?) point check. He found numerous things that should be taken care of. Because he was not "pushing" items to be done and only recommended that they need to be done now or shortly, I had him complete all items. It was costly but I had confidence that it would make my car safe. I take care of things as they are needed. Daniel also was an excellent employee gave me a ride home and back again and reassured me of the service that had been done. Great employees! I would recommend this Meineke to my friends.
- Sharon W.
I went in to have a squeeky belt looked at. Alex took the opportunity to check out other features and discovered that there were a few other items that needed attention. He showed them to me as well as explained what has happened and what will happen if these items were not taken care if. After given me an estimate on my 10 year old auto which never had any prior work he suggested a loan to finance the total of the items. I had decided to try it and was immediately accepted. After returning home I decided not to take the loan and pay cash. I called Alex and informed him of my decision. He was very plesant even after going through the loan process. I was driven to my home. By early afternoon my car was completly fixed and was picked up by the company van and taken to Meineke. The personell was very friendly. professional and knowledgeable. I was a happy camper. Thank you Meineke and Alex.
- Amalia A.
Meineke in surprise is always friendly and truly knowledgeable about what they do. Customer service is fantastic. I wont go anywhere else.
- Shuttle M.
Had a radiator problem and solved the problem right aaway
- Bill ?.
Great service Alex.
- Chris W.
Sales manager liked my car. It was for sale at the time
- James M.
Very professional and knowledgeable Alex and his team far outshine the regulars in auto service
- Shuttle M.
The store manager was professional. It showed that he cared about giving young people a chance to gain employment and grow with Meineke. That gave me confidence to come back and have additional work performed as needed. Oh, yes, and I saw a coyote pad across the parking lot as I arrived (about 7:15 in the morning),
- Robert E.
Friendly crew and very professional. Had more work done besides the oil change but was suggested instead of forced sale. Price was reasonable and even tho i took my car in late the work was done before the end of day. Will go back for any car needs since location is very accessible and close to my residence. Keep up with good work.
- Frani M.
Just because I am unable to remember their names doesn't mean they should not get recognition. The Manager at the Farmington, NM office is very friendly and a jovial Guy. The Technician was friendly as He explained & showed Me what repairs needed to be done and what repair(s) could be done later. This knowledge will help Me prepare/save for the upcoming repair(s).
- Darrick M.
This location has the trust factor and we continue to be impressed with Alex and his team
- Verified Meineke Customer
I thought my car was going to need a new starter and it turned out to be something very simple and inexpensive. As a woman bringing my car to a shop is very stressful and they were wonderful. I would recommend them to anyone.
- Verified Meineke Customer
Alex and Johnny were the best. They both went out of their way to take care of all the coustomers in the store. I'm new to the area and they made me feel like they new me for years. I was in the foodservice industry for over 40 years and I know what customer service is all about and Alex and Johnny are experts at it!!! I will bring both my auto's to their store. I live 20 minutes from their store but the service is worth the trip! Well done Guy's. I'm a Vietnam veteran and they know how to treat us nicely with the free oil change.
- Jim G.
Alex, John the mechanics really know their stuff. I can send my wife in without hesitation. Thanks guys!
- Rod S.
High mileage oil change and tire rotation, Alex (Mgr) is always great and makes me feel like he is looking out for me,
- Gary S.
Handle issues with vehicle and do not why I would go anywhere else.
- Verified Meineke Customer
Went in for oil change, friendly, fast, cheap,.. The team worked great together, and always enjoy talking with Frank, and he let me know that I had earned reward/points, and was able to get wipers free, with that. A great team of guys working together. I trust them and their experience :)
- Mary S.
My appointment was for 10:00 and the guys started work on my car on time. My car needed parts and these were ordered and put in my car in a couple of hours. I am very happy with the results.
- Verified Meineke Customer
It's a bit out of our way to the nearest store, but service has been very good.
- Ken L.
The customer service that I received was outstanding. I was a walk in on a Saturday afternoon and wanted an oil change. I was greeted by a mechanic and he informed me that he would do his best to get me in. In the meantime I was greeted by I think the manager and he wrote me up and within a very short time my car was in the shop and the service was completed. I can't thank this manager enough for the caring he showed for me and my needs.
- Harold K.
Great service.Lot of information. Very good pricing. Been there a few times and will go back.
- Verified Meineke Customer
Always treated with respect and honesty. Competitive prices and community conscious.
- Kathy M.
A VERY knowledgeable manager with efficient, competent and friendly staff!
- John P.
the men at Meineke were polite and respectful.
- Verified Meineke Customer
The staff at this Meineke ROCK customer service!! I had decided to find an oil change provider closer to home when I finished my 5-pack. Instead, I bought another 5-pack. It’s worth the drive!
- Lisa B.
I had been there for oil changes mostly. They haven't done any major repairs. I'm satisfied with the service.
- Verified Meineke Customer
Honest & qualified mechanics that fixed my vehicle in a timely manner.
- Maria T.
I felt like Alex truly cared about us and our vehicle
- Francis C.
Had an appointment and did not have to wait very long for the car to go in for oil change. Always make me feel like they are glad to have my business. Both Johnny and Alex are very good at what they do!!!! Dominic Rocchio
- Verified Meineke Customer
They were very honest in my last visit. I requested for oil change and a repair. I did not know that all I have to do for the repair was simply press a button in my car and it will be back to normal. They didn't charge me for it and I was showed the button to press. I more than will recommend this place to any one. Very honest staff. Good job.
- Verified Meineke Customer
Helped me get everything I needed with a good deal... also great customer service.
- Verified Meineke Customer
They offered the services that were needed, presented options, had the car ready in a timely manner.
- Verified Meineke Customer
Manager made effort to have me spend more money for additional work supposedly needed on car.
- Verified Meineke Customer
They take a personal interest in you and your vehicle. It's like you're their only customer. I'm very pleased.
- Verified Meineke Customer
I,have been going the Mieneke at Reems and Bell for years. They are the only people I trust in the automotive repair industry. They take care of all of my needs without hesitation.
- Verified Meineke Customer
They were great. Nice people and did everything in a timely manner. Car drives great!
- Verified Meineke Customer
Didn't check the fluids besides the oil, after rotating the tires they didn't check the air pressure and started driving vehicle with only 25 lbs of pressure when there should of been 50 lbs
- Verified Meineke Customer
Great bunch of guys who really look out for their customers
- Anthea U.
I have been treated like an important customer not like a number. Very helpful n informative
- Robert R.
Not only did they keep communication with me about my car and what was happening but they provided great customer service, dropped me off at my house and picked me up when my car was finished, discussed the deals and services they provided, and were informative. Thanks guys you rock!
- Smith J.
Helpful, honest, quick, and great prices. I will always use them.
- Elsa L
I fully trust Alex and crew to service all of our family vehicles. So far so good, they have done great work and been able to diagnose the problems we have had.
- Francis C
Alex and Johnny helped my husband and I to get the financing we needed to repair our car. They were courteous and repaired what was needed. We have taken our car to Meinke Surprise for several repairs and they do great work.
- Verified Meineke Customer
They let me know what all I needed and when I didn't have enough money to pay, they looked out for me. And I am very grateful and I like the service, don't have to wait long!
- Tomika H.
Staff does what they can to give you the best services available.
- Martin A.
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