Car Care Center Gilroy

I can in for a oil change, tire rotation and alignment after they took the time to make sure my truck needed it and it did. They always explain if I need something done or not and that's great for me since I take care of my truck. They don't take advantage of me just because I'm a woman.

All my needs were met the service was fast and rapport is genuine and personal. I asked for an inspection and my engine or transmission fears were alleviated upon the discovery that my left and right cv joints were in need of attention with the left being critical. Replaced all shimmies are gone with acceptable noise from the right. Next pay surplus and I may be back to replace that one as well.

Bill DeRoche is awesome! He talks to you and not at you. He makes sure you have a complete understanding of the issues. He has talked me through, drawn pictures and physically shown me the problem and makes sure I understand what is going on. He has the patience and compassion and customer service skills that are a huge asset to any business.