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Meineke #1649 Reviews

Average rating: 65 reviews

Featured Review

The service, the price, the professional treatment and the FREE 4 month road service. EVERYTHING WAS EXCELLENT IN THERE. MINERAL POINT RD. 53719
- Verified Meineke Customer

Meineke #1649 Madison


437 Commerce Dr

Madison, WI 53719

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT Closed

SUN Closed

Call Us Today: (608) 957-8544

Additional Reviews

The service, the price, the professional treatment and the FREE 4 month road service. EVERYTHING WAS EXCELLENT IN THERE. MINERAL POINT RD. 53719
- Verified Meineke Customer
They found additional additional maintenance my car needed and explained what everything meant. They also advised me that my breaks would need some maintenance soon and gave me a quote.
- Karla O.
My minor repair was handled immediately, even though I was more than an hour early for the appointment.
- Verified Meineke Customer
Andrew took my call and scheduled me for an appointment right away. I've talked to him before and he's always great. When I came in, the team took a look and recommended a simple fix, and they had it done in a snap.
- Verified Meineke Customer
It was great and hassle free dealing with Meineke. I arrived on time and got th things done on time. They took pictures and displayed what is wrong
- Jitendra S.
I was prepared to pay $1500 for repair that I believed that I needed, but your technician provided a very reasonable explanation and correction to the problem that cost me $65. This was honesty that I really appreciate.
- Verified Meineke Customer
I came in with brake issues, specifically grinding noises. They were quick to fit me in, even without an appointment, and took a look free of charge. I've never experience such care in a car care center. They were amazing!
- Verified Meineke Customer
Don, Mitch and the rest of the crew have always been straight shooters and very easy to work with.
- Terry F.
Better lower prices would be better
- Verified Meineke Customer
Quick and courteous without high pressure sales
- Todd Ja.
West side Madison wi location was great. Everyone there was excellent
- Nick M.
Excellent service, very fast change of my headlight, staff were all very friendly and kind.
- Verified Meineke Customer
This location was fantastic! My car needed about $2,000 worth of repairs and they were very honest with me and asked me to consider if it was worth fixing or if I'd rather get a new vehicle. I appreciate that they didn't just push me to get the expensive repairs. Thanks to the helpful service at meineke, I am now driving a brand new car! I will be back for repairs on this new vehicle when the time comes and I have told all my friends, family, and coworkers about the fantastic service here! I cannot thank you guys enough!
- Caitlin H.
It was Veterans Day & you gave me a free Oil change for free.!! Very Appreciated.!! Thank You. !!!
- Robert A.
Thanks for the free veterans' oil change!
- Verified Meineke Customer
The staff at MY Meineke (West Madison) is very professional and courteous; they are why I keep going back to MY Meineke. Thank You...Keep Up The Good Work
- Verified Meineke Customer
In simple terms they explained how they could weld the resonator and pipe on and it not lessen the gas mileage on the vehicle saving me 800.00.
- Melba N.
I went to the Meineke-Don-Andrew car care on 414 Commerce Drive. Andrew and Don bent over backwards explaining my brakes problem and how they were going to fix it. The technician even came out and reassured me. I had gone to Sears to price compare and it was comparable. I decided to stay with me because of the work they did on my care previously and because of their expertise kindness and consideration. Thank you so much Don Andrew and the Team! Lenore Duxbury-Rengel.
- Verified Meineke Customer
Don and Darren are always friendly and knowledgeable. Literally yesterday we had a friend from out of town visiting who thought she had a problem with her brakes -- took her there and now she's a Meineke fan as well.
- Tom R.
The staff at the Junction Rd-Madison location are some of the best nicest people around! Their customer service consistently exceeds expectations and they are so accommodating. There is never any car-shaming for things I haven't done or done well enough for my car or pressure to get more services. And they just treat me like a human being which is so refreshing! I've gotten some of the best customer service at this Meineke that I have experienced at any business. Thank you!
- Colleen C.
the services were performed quickly
- Verified Meineke Customer
Had good service but 2 days after they supposedly fixed my window the same thing happened again!
- Jeff J.
Don Loo and Darwin were great! I just thought nine dollars for a screw was a little much.
- Verified Meineke Customer
Researched solutions to problem and came up with a very economical solution.
- Jeff M.
I think the email with photo is beyond the customer services. The photo and email detail provided security and ensure that someone did made the repaired. thanks!
- Verified Meineke Customer
Store manager took the time to sit in my car and listen to what I thought I was hearing. This noise/vibration was new after a CV repair at Meineke. Staff had previously checked it out but did not hear noise and wanted me to drive car for a few days. I was upset and angry because I knew my car did not sound right. Eventually went back too mieneke for repairs after speaking to the manager noted above. When I went back in manager thought he knew what to check and was willing to do so. Car was repaired and sounded like normal again. I was so pleased with his approach and the repair! Thank you very much for the second look but mostly for listening to me since I know well how my car sounds.
- Verified Meineke Customer
The woman at the counter was very friendly and helpful.
- Marie R.
I received a coupon via an email that due to Fathers Day there was a 45% discount on an oil change. I drive a BMW and they are costly so with the coupon I was able to save some money on the service. From the minute I walked in I was kindly greeted by a woman behind the desk who actually looked me in the eye and with a smile checked in my car. It did not take long for the service to be completed. As I was checking out they were still waiting for a few codes on my car to be updated. This was explained to me several times and each individual showed real concern that it was taking a bit longer than usual. Finally my car was driven out front and again I was greeted by an employee exiting my car apologizing for the wait. All of which was no trouble at all. I really wanted to let everyone know at the shop that Im thankful for their kindness and excellent customer service.
- Christine M.
Great staff! They worked hard to get my car done quickly, as I was watching my 16 month old niece and 12 year old nephew which is no easy feat to keep them entertained. Highly recommend them!
- Cynthia C.
It was right across the road from where I was working that day. They performed a service I wasn't going to be able to do myself. Finished it timely and for not a lot more money than the piece itself would have cost me (likely because they could weld in a generic flex pipe)
- Scott M.
I was referred to Meineke by the dealer I bought my car from- I was hearing a terrible noise in my Prius and he thought it was a heat shield. I drove over to Meineke- I was on my lunch hour- my dealership called them while I was on my way. When I got there - they got me right in and during the inspection tightened my heat shield and I was out of there before my lunch was over- and no charge. What a wonderful experience all around- the lady at the service center was extremely pleasant- don't know her name but she had red hair. Will definitely start going to Meineke for all my car needs from now on. They made a stressful day into a wonderful day!
- Pamela A.
I got a Oil Change coupon on your Web site & used it at your handy location all at a great price.!
- Richard A.
One of my tires blew on the way home from work and they fit me in to fix my problem. Very professional services.
- Verified Meineke Customer
Don is always very knowledgeable and helpful. He goes the extra mile to make sure that we are satisfied.
- Verified Meineke Customer
Brought the car in tech checked it out we discussed what needed to be repaired agreed on the cost came back an hour later paid and drove away
- Craig H.
You found that the brake fluid was compromised so you changed it and also that I needed new wiper blades which were very old. Thank you for being very observant and bringing it to my attention.
- Otfried S.
I talk to Don/Dan when making the appointment and he got me in right away. When they checked out my A/C and told me what the problem was it was within my budget to have it done right then and there and I have been very pleased
- Verified Meineke Customer
The service was great! Any questions I had they answered prices where reasonable (even lowered prices for me) gave me a ride home and back so I wouldn't have to wait at the shop until my car got done! Overall a great experience! My number one car care place!
- Kenrisa M.
The gentleman that helped me at the counter was very helpful and was willing to spend a few extra minutes explaining things to me. I had previously gone to the good year just a block up the road. They were very rude and repeatedly told me I needed $300+ in maintenance but wouldn't explain what was wrong with my car. I had a much better experience at Meineke and will be back.
- Verified Meineke Customer
I went in for an alignment. The staff noticed that the brakes might be bad. I was informed and agreed to do a free brake inspection. The brakes were worse than I thought and while I didn't have the time or money to have the work done right then I will be going back. I got the sense that the staff knew their stuff. At no point did I feel rushed or pressured or that I was being taken advantage of. I appreciate the courtesy of the staff I interacted with and feel the work was done well.
- Ken L.
I have been here many times and have been completely satisfied every time. I've only had one small (scheduling) issue and that was dealt with promptly and tactfully. Having an older car there are many maintenance repairs that add up quickly. I always leave feeling like what needed to be done was done and never feel pressured into doing things that weren't necessary. Don specifically is wonderful but all of the guys are very knowledgable and I really appreciate the time they take to make me feel comfortable about what they are doing. I will definitely continue taking my car here until the day I get a new one...and then I'll bring that one in! :)
- Anna P.
You have such an outstanding team there, everyone is outstanding! I wish I knew everyone's names, but the man who took my call and the same man at the front counter who advised me on my car care and the same man I paid for my services with, he was beyond outstanding. Trust and quality are what I look for and why I keep coming back. Thank you!!!
- Steve F.
Meineke is the only place I will take my car to. The level of service is always exceptional and I know that I can completely trust everyone with my car. Don and Andrew at the front desk are always very polite and respectful. They now know me by name when I bring my car in. I know that when I go to Meineke that I will be treated with respect, they will be honest with me, the price will be right, and they will perform top-quality work.
- Alison H.
Extremely helpful...working out schedules for everybody after a worker called in sick, helped an elderly lady with oil light on...they went out right away and calmed her fears and filled the car with oil. A new customer came in speaking only Spanish..after a few minutes of trying to work things out, the Meineke employer suggested they head to the store next door where there was a spanish speaking employee..and when they came back to Meineke, the customer was happy and the employee was able to meet the customers needs. And, then, one of the customers spoke about their experience of being stranded at Meineke when their car broke down...and a Meineke worker took time to take them to work....pretty amazing! They are great!
- Kris C.
Great service, great bunch of people. They gave me a quote on tires that were much lower than the dealership. Even lower than I could find on line. Best deal. I will be returning. Loyal customer for over 8 years.
- Patti E.
This store is always good at giving me timely and informative feedback
- Terry F.
They are so helpful. They will send text about the the vehicle and anything changes they also send a text. Very prompt and very professional this is the second time we dealt with them and we will continue on thank you
- David/shirley A.
I have always able to make an appointment the and get my car back the same day. I am always welcomed and respected by the staff. Meineke has done a great job at fixing my tires for me.
- Verified Meineke Customer
Never feel like they are trying to squeeze me just for money
- Verified Meineke Customer
I thought the work was top-notch and the prices were great.
- David G.
They know their business and how to treat their costumers
- Verified Meineke Customer
Fast and the most affordable fix, tech actually listened to my needs and responded accordingly. Knowledge level and customer service scored high
- William D.
Everyone's always friendly and I've never waited longer than an hour for my service!
- Jeanne G.
You guys are always super helpful and knowledgeable. Even fixing issues that other maintenance companies created.
- Glenn L.
Fast prompt service compared to numerous dealerships I have used. Seemed very professional.
- Danielle H.
Always friendly. Plus this was a last minute emergency. I had what I thought was a nailing my tire. They got me in ASAP. Chuck is our go to guy there. Love his honesty! He gives suggestions and recommendations, I never feel like he's just up selling me.
- Jeff M.
The location is near my home so it is convenient and easy to find. They are very courteous and efficient. I usually wait there for my vehicle and it is done before the estimated time. My vehicle is given a safety check and is returned to me clean inside and out. I trust them with my vehicle and my safety.
- Marcia A.
I feel like they are taking care of me. They have a reputation for not wasting customer's money.
- David G.
I've dealt with this Meineke location for years and have always had a good experience. I have recommended them in the past.
- Verified Meineke Customer
I've coming here for regular maintenance for the past 4 years. Everyone is polite, knowledgeable, and my car always leaves in great shape
- Verified Meineke Customer
Always friendly and reasonable- I have been very satisfied with the service and the pricing. And the quality of work
- Pamela A
Very efficient and friendly. They met the appointment on time and serviced vehicle quickly.
- Herman T
easy to work with. will help with their knowledge and don't push unwanted work.
- Verified Meineke Customer
Andrew at the front desk saved me $100 by reminding me to use the Meineke credit card and receive a rebate!
- Verified Meineke Customer
They were very professional very kind and they show you the problems and what you need
- Verified Meineke Customer

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