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Meineke #938 Reviews

Average rating: 46 reviews

Featured Review

Ms Laura, the manager, explained in layman terms what my car needed. She was very professional & courteous.
- Sheila F.

Meineke #938 Williamsburg

MORE DETAILS>

399 Second Street

Williamsburg, VA 23185

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (757) 585-4492

Additional Reviews

Ms Laura, the manager, explained in layman terms what my car needed. She was very professional & courteous.
- Sheila F.
Everyone there deserves an A+. The nurses at Riverside Radiation Oncology speak highly of Walter and the treatment they received when they went to Meineke. I didn't need convincing; I always take my car to Meineke. I take my car & trust to Meineke.
- Donna R.
This Meineke location is the one place my family and I frequent when our cars need check ups or repairs, and we are all extremely satisfied with the service and professionalism of the mechanics and service counter personnel. Recently I brought my car in to get my car checked out because I was heading out of town for a vacation soon. They did my car check, oil change, and state inspection all at the same time and I was impressed on how short of a time span it took to get it done, plus the quality of their work, lets me know when driving on my vacation I can be content knowing my car is in great shape for my long journey. Kudos to all the staff at this Meineke service center.
- Verified Meineke Customer
"Sparky" replaced the muffler on my 1999 Ford F-150 and did a Virginia state inspection. He was very knowledgeable, the work was performed on time while I waited.
- Verified Meineke Customer
Very friendly folks that know their stuff. Very knowledgeable.
- Verified Meineke Customer
I can not say enough good things about this visit. My car began to have problems while I was 45 minutes away from home and all auto shops were closing for the day. There was no way I was going to make it back home. I ended up at your shop in Williamsburg VA, #938, 399 Second Street Williamsburg, VA 23185. Walter went above and beyond to assist us this night, staying after hours, calling his friend at the auto parts store to have the part sent over (again, after hours), and remaining professional and courteous the entire time. While we were disrupting their evening plans, they never complained or gave one hint of annoyance. Eric performed the maintenance, and had our car apart and ready for the part as soon as it arrived. It was the fastest service I have ever received in my 20 years of driving. Since this visit I have told friends to go to your shop and I will continue to do so. I work halfway between my home and your shop and will drive to your shop any time I need service in the future. I'm not too worried about shopping around, once I receive the service that I received from Walter and Eric, I will be a customer for life. Thank you!
- Robin R.
Had some issues with my Muffler. Dealership wanted to fully replace and I didn't think it needed to be. Came to Meineke since my previous cars had been here and never had a bad experience. I am very glad I did as it was a $40 part that needed to be fixed! This will from now on be my place to come for any issues with my car!
- James C
Very pleasant group of people at this shop.
- Jerry D
Walt was excellent. He was friendly, courteous and knowledgeable.
- Kevin C
THE DELIVERY TIME OF MY VEHICLE WAS AS PROMISED. EVERYTHING SEEMS TO BE WORKING WELL.
- Verified Meineke Customer
The staff are very friendly & helpful. They are honest & very professional.
- Sheula F.
The staff make you feel welcomed and are very knowledgeable.
- Marcos T.
The staff at the shop are always knowledgeable and helpful in keeping my vehicle in good running condition. Thanks.
- Fran B.
The team at this location is very friendly and professional. I trust them based on past services. My son and his girlfriend took her car to Pep Boys and they tried to take advantage of them. I had them decline the services and took it to Meineke. They took care of everything and was very honest. Because of the honest, value, professionalism and quality of work we will be back for any future needs. You're very lucky to have such a great group of team members. I tell everyone about the Williamsburg Meineke.
- Christina B.
I found everyone to be friendly, knowledgeable and professional. I was impressed with the people that took care of me. I wish that I knew names of the two men who I dealt with. I was impressed that several customers that came in were addressed by their names. That told me they were regulars.
- Diana D.
I can't remember his name but the gentleman writing the work orders was extremely efficient not only to me but everyone who came in for service. The great customer service will keep me coming back
- Henry A.
I love this Meineke they always take care of me and have a FANTASTIC staff.
- Suraj B.
The Meineke garage that I used in Williamsburg Va was recommended to me by my family during my visit from Florida. Eric (I believe that was the mgr's name) was very professional & courteous as he explained what additional items the car needed because the odometer read 15 000 miles. I was very pleased with the service I received & plan to use Meineke in the future.
- Sheila F.
Lori, Zack, and David is a great team. They ensure customer satisfaction. I love them and look forward to seeing them again.
- Marcell C.
Employees have a great attitude and provide excellent service.
- Susan B.
Walter was great he explained everything to me in full detail I was very satisfied with his service
- Sandra Ma.
Thanks for the Veterans Day promotion, much appreciated
- Bryan B.
Lori Bishop was amazing! Professional and kind.
- Katelyn P.
These guys were the best mechanics I have ever dealt with in my entire life. They were all ex military and as I am currently active duty they really went the extra mile and said thank you to me but it was me that should've said thank you to them, all other mechanic shops quoted me a waiting period of 2 days to get what these guys did in 2 hours. I'm never going to any other car place ever again
- Max H.
We will not return because we live in another state. However, our unique case was handled with integrity and honesty. The Williamsburg shop is fortunate to have Eric on its staff. The issues were frustrating and his demeanor helped defuse the problem. He is a valuable asset to your company.
- Danielle B.
great work and nice people
- Richard P.
All of the staff are highly knowledgeable and completely professional!!!
- Verified Meineke Customer
YES Hello ErickWAS GREAT I Don't know All There Names .But They All. Was Really Nice. THANKS GUYS.
- Verified Meineke Customer
Every thing went well dealing with the young lady who I understand is the supvr and an auto mechanic.
- Verified Meineke Customer
The staff was so friendly. And the service was very fast. I would definitely come in here again.
- Verified Meineke Customer
I'm a widow & have no knowledge of cars. The dealership I went to found problems that didnt need to be repaired according to a friend of mine who suggested I try this Meineke location. I found Walter & Eric (I'm not sure of their titles) to be very honest & in fact confirmed my friend's finding.
- Sheila F.
Customer service was fantastic. Very professional. Lobby was well cleaned
- Mya M.
Ive been there 2 times and the service was great as well as all the workers.
- Phyllis H.
The entire staff was very helpful and knowledgeable of their jobs!
- J. C.
Outstanding service and attention to detail and really listening to the customer. Thank you for the updates via email.
- Verified Meineke Customer
The service was great! I was given great information and they took care of my vehicle. The ladies at the front desk were very helpful
- Verified Meineke Customer
I have taken my car to Meineke car care center on 2nd Street in Williamsburg, Va for repairs and maintenance on many occasions and have never been disappointed in the service I received. The service was done correctly, and in an impressive amount of time. I have never had any complaints anytime I have taken my car there. Kudos to all the staff for a job well done!!!
- Verified Meineke Customer
The staff at this Meineke location are extremely professional, patient and always explains what is needed to my vehicle.
- Sheila F.
Outstanding customer service how they always work my car in even without an appointment
- Chris&sarah M.
The team keeps me coming back excellent service department. Thank you, Ms. Laura, Mr. Walter and Mr. Sparky
- Ruth P.
Despite how obviously busy they were they still accepted my walk in oil change and treated me with the utmost patience & respect
- Verified Meineke Customer
The employees were the best. Customer service was more than a ten
- Lynne C.
I stopped into the shop because of an emergency situation while I was traveling home from out of town. Everyone was very nice. When my situation continued after they'd thought it was fixed, they were willing to stay late to fix it. The work went into the next day. They dropped my off at a hotel. Once the work was done and I traveled home. They called me to make sure I'd made the 2 1/2 hour drive safely.
- Jessica O.
They expressed a genuine interest to serve with results & customer satisfaction.
- Sheree B.
The service was great, I was greeted with smiles all around, I was treated very well. I felt special and cared for that day.
- Nate R.
Prompt, efficient and effective identification of tire problem and repair of same time
- Sandy L.
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