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Meineke #1288 Reviews

Average rating: 57 reviews

Featured Review

Time efficient, very considerate and respectful, and knowledgable to any questions.
- Verified Meineke Customer

Meineke #1288 Stafford

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#9 Dorothy Lane

Stafford, VA 22554

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (540) 318-7842

Additional Reviews

Time efficient, very considerate and respectful, and knowledgable to any questions.
- Verified Meineke Customer
Steven was extremely helpful, professional, and provided options for my vehicle's service needs without the evcessive pressure that other service companies employ. Darwin's team of professionals have been exceeding our vehicle's service needs for many years now and they have built my trust in their abilities and judgement for what is best for my family's vehicles.
- Jimmy D.
Steve is very knowledgeable and always helpful in my visits...
- Ray .
I found a coupon for state inspection, called and talked to Steve-who was very courteous and helpful, told me best hours, etc. Counter person was very kind, and caring about helping each person and explaining procedures. While waiting for service- I waited for the up sell. I never happened!!!! You proved my neighbor wrong, who warned me, that it would happen!! When he told me I was finished-I was very shocked! I am very impressed with the service, and genuine feeling of honesty and concern! I will spread the word, recommend you, and return for additional services. Thank you!
- Suzanne C.
Very knowledgeable staff and my car was well taken care of.
- Quentin P.
Even though I was initially rejected for my state inspection due to my tires, the staff quickly was able to get me new tires, at a decent price in order to get my car to pass. I was pleased with the service and help at Meineke.
- Verified Meineke Customer
Was estimated at 1-11/2 hours and had me out in 45 minutes. Very efficient.
- Verified Meineke Customer
The staff was excellent but the prices for the things they recommended are a little expensive for me.
- Verified Meineke Customer
I was impressed by the friendliness of the staff and speed, at which the work was done. I did make an appointmnet to have further work completed on my vehicle.
- Verified Meineke Customer
Dallas and Casey are awesome
- Pamara W.
I am impressed by the courtesy and professional conduct exhibited by everyone at the facility.
- John J.
Steve behind the counter has never steered me wrong, the up most courtesy and respect given to everybody that walks through that door. That day they were short of people I believe in the bay, he made sure to touch bases with everybody in the lobby assuring them it wouldn't be much longer.
- B M.
Staff was extremely friendly and professional. I already take my vehicle to a meineke, but would probably choose the Stafford location if I lived closer.
- Verified Meineke Customer
Stafford Meineke has been my "Go to" auto service location for more than 8 years (maybe 9). My first experience was tied to a Tire Rack tire installation and that experience hooked me. Despite several management / ownership changes, this Meineke has served my needs with trusted advice and service, quality repairs, oil changes, tire rotations and VA State Inspections. Managers like Darwin Crawford and Steve Boswell have both become trusted advisors and I value my relationship with them both. They, and the value (quality & price) of the work that I have had done keeps me coming back. Steve and Darwin deserve an "Atta-boy!" because they are the "face" of Meineke in Stafford, VA and they have earned my loyalty. Thanks for giving me the chance to pat them (and Meineke) on the back! Denny F.
- Verified Meineke Customer
When I brought my car in for an oil change, they were able to complete my state inspection as well, which was a nice surprise. In addition, they have been able to help me prioritize amongst the work my old car requires, distinguishing between work that is critical in order for the car to operate safely and work that is recommended but not as urgent. Having a mechanic I can trust is essential to extending the longevity of my beloved Toyota.
- Dianna C.
Customer service and very knowledgeable of car issues
- Quanika T.
repaired my exhaust system and got me hummin' down the road again, thank you!
- Frank H.
the staff was extremely helpful especially when routine maintenance revealed an unforseen problem. The staff was extremely helpful in finding the needed part ans getting it to the shop quickly
- Verified Meineke Customer
Great service loyal customer since 2004
- Johnny J.
Actually I was more impressed with the work they did for my dad on his car. He's been hearing this noise for many years and even went to the dealer he bought his car from and they kept telling him there was nothing wrong and when he moved down to Stafford this Meineke found the issue and fixed it. Now that's service!
- Verified Meineke Customer
The gentleman at the counter was very pleasant and called frequently to keep me updated on the progress of my repair.
- Verified Meineke Customer
The staff members are very friendly and professional. I feel like I'm in a family owned shop and not a big corporate one. I sent my daughter over there yesterday to have her car checked also.
- Kathleen H.
The management of this repair shop were extremely caring and provided service above and beyond my expectations.
- Verified Meineke Customer
Everyone was very helpful especially as we were brand new to the area and they explained the state inspection and emmisions test to us. Came in with both cars and was out within an hour - great service would use again for sure
- Lorraine E.
Bob was my main point of contact for the tire installation and wheel alignment. He was polite straight forward and made sure the job was done well. The manager also took my car out to verify the accuracy of the alignment.
- Rick W.
Darwin the general manager and the manager whose name I don't remember were very helpful.
- Gerald R.
timely service no hard sell for added services
- Verified Meineke Customer
I can't remember the gentleman's name that assisted me, but I informed him that I did not receive the same level of thoroughness at my GMC dealership in Fredericksburg. A lot of the recommendations Meineke provided should have been brought to my attention a long time ago. I will come here from now on!!
- Verified Meineke Customer
When I first went into Meineke it was to get an oil change. I mentioned that my breaks didn't feel right. I told them I had taken my car to the dealer, and they told me everything was just fine. The guys at Meineke checked them and they were indeed NOT fine. They fixed the problem in a very reasonable amount of time, and for a fair price. I will continue to go to this location for all my car needs.
- Kathy B.
I just needed emissions and realized about last minute. They graciously accommodated my request even when was late in the day already. Service was performed faster than I expected. Thxs.
- Verified Meineke Customer
Store gm. Very impressive, knowns how to find and sell your products
- Verified Meineke Customer
The person who went over the service I liked . The only thing was that I have oil fingerprints on my car in some places.
- Verified Meineke Customer
The counter guy was awesome and very helpful. Very polite and gave me reason to return to his shop for future car work
- Verified Meineke Customer
Employee's were very courteous and aware of how important it was to get you in and out...quick service! I liked that there was no big wait time...a big plus for me
- Verified Meineke Customer
This visit was pretty straight forward being a state inspection. Being able to leave the car and return is a great time saver for me. As always Darwin was great to work with.
- Verified Meineke Customer
Very pleased with the Manager (SB) and the attention to my needs/quickness of having total amount of work done ahead of time; immediate correction of minor finding to satisfy my needs was GREAT.
- Verified Meineke Customer
I chose Meineke because they gave free oil changes for vets on Veterans Day, As a vet myself, that means a lot to me. This place didn't have "above and beyond" service but it was fair and honest service.
- Verified Meineke Customer
Just very courteous staff and maybe luck on my part. My usual car shop was packed and I did not feel like waiting for an inspection. Drove by Meineke on my way home and thought, "why not check?" Glad I did. Unless something goes bad next time they'll be my new regular shop.
- Brian M.
This visit actually was prompted from the visit before Thanksgiving. I got a call and had a family emergency which involved an16 hour drive. I needed an oil change, and since I no longer worked on base was at a loss. I was actually going to the Jiffy further down the street, which I really hated the idea of, then noticed the Meineke sign. Stopped in, the Service writer was understanding, and they were able to get my car squeezed in, and I was on the road within a little over an hour. Very impressed. Since I knew that there were exhaust leaks (Firestone told me) I made an appointment to have that taken care of when I came back. Again, the service was outstanding, and the Service Writer that took care of the oil change/rotate/check the care for a road trip service even remembered that I was a walk in with a family emergency and asked if everything was ok.
- Jean L.
Had the car checked over for safety. Had it worked on so we could give car to son.
- Verified Meineke Customer
Very pleased with the value, and the Customer Service I receive from current Manager, Steve Boswell.
- David & Marcia R.
The service was excellent. All involved very polite and helpful. Charges were within an expected range, and the work was done proficiently and in a timely manner.
- Thomas&joanna H.
Very helpful and friendly and got the job done on time
- Verified Meineke Customer
Excellent and honest customer service, very accommodating staff, and they were able to work with me and my schedule. They didn't try to oversell me on anything and really investigated the problems I had with the car.
- Verified Meineke Customer
It did not take a lot of time and l am always punching a clock!
- Ronald D.
Fast efficient service. When I arrived there was 4 people ahead of me. I had to stay and wait. It took a lot less time than I thought.
- Kathleen H.
The people at Meineke always take the time to do the little things. As an example, I've been turned away for state inspections before and Meineke has always been there for me. Also, the people are always in a good mood even when they have tough days.
- Bret M.
Outstanding service team at this location... I'll always return to this location. Great Team!
- Eckter F.
The communication was great. The shop called to let me know exactly what they were working on in my car throughout the process and when they would be done.
- Taliah M.
Very accommodating and flexible. Plenty of bays and technicians to see all customers, even walk-ins.
- Kenneth G F.
Meineke always takes care of me. They save me money. The service is good.
- Patrick G.
Everything was very good. They took care of everything I asked for and got the car back on the road very quick. Definitely will look forward to bring my other cars for the services they may need. Thanks.
- Luis E.
Great customer service over 15 years as a customer. Steve always keeps me informed
- Rusty K.
I have used Meineke since I moved here almost 2 years ago they are all ways considerate fast and very professional.
- Tina M.
The service was great all around, and performed in a timely manner.
- Verified Meineke Customer
Great service at reasonable price, checked my tire pressure & fluids for free
- Jane L
They were very punctual and got the job done well, can't ask for more than that!
- Jennifer E.
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