Car repairs/maintaince is a necessary evil if you own a car/truck but the staff at the Madison Heights Meineke always make you feel welcome when you enter the shop. Keith treats everyone like family and if recommendations are made he explains in detail what needs to be done and why. When more than one repair is needed he explains which repair is most important and which one may be able to wait. He never pushes or tries to force repairs he simply recommends and allows the customer to make the decision without pressure.
- Janice B.
srervice manager and technician all technicians r very courteous and knowledgeable I'm very pleased.Thank you.
- Linda H.
I am very satisfied, they took care of a nagging problem for me, that the dealership I bought my truck from, was unwilling to do, did it without difficulty, and did it correct. I will be having my truck serviced at meineke now.
- Raymond A.
My front tires were worn. The staff looked up the records and found that they were still covered by warranty. Because of this they were able to replace them at a prorated amount. I appreciated their efforts in bringing that to my attention.
- Tom M.
Manager is always very helpful and professional
- Robert S.
No one likes the thought or expense of car repairs but the Meineke center in Madison Heights Virginia makes it much more tolerable. Each customer is greeted like family and treated with friendliness and courtesy. Brett's big, warm smile and "Welcome to Meineke" are the first thing you see and hear when you walk in. They are efficient and honest and are wonderful in explaining what needs to be done and the cost of the repairs-no surprises! They are efficient and honest and even on the busiest of days they are patient, understanding and willing to explain what needs to be done immediately and what can wait a few weeks.
- Janice B.
Very professional and courteous staff. turn around time could be a little better on state inspections. Would recommend to friends for car care
- Andy S.
I dealt with Brett, great person to work with. Very good with customers and a all around good guy.
- Dennis B.
Was originally told by another shop that I was going to have to replace everything from my catalytic converter back to my muffler. I Brought my car into the Meineke shop in Madison Heights. It took less time than it did to get back to my job when they called me to tell me that I only had to replace my muffler! They also made sure that a tech who specialized in exhaust problems was going to be working when I brought my car in! Someone even stayed late to make sure I could pick up my car the same day I dropped it off! Wonderful team and wonderful service!
- Verified Meineke Customer