Your staff found and repaired a critical, and I mean critical, mechanical fault in a timely manner and saved our vehicle from certain destruction. The stearing linkages were all but separated from wear and would have broken within a few miles. Bravo! No exaggeration.
- Verified Meineke Customer
I would like to thank the staff at the Baytown location for great service and making Veterans Day special. Many people show their appreciation by providing complimentary goods or services. But the staff at the 1215 Decker Drive Baytown, Texas 77520 went above and beyond. They provided coffee, donuts, kolaches, soft drinks along with a sense of pride in the service they provided. Many place you go to on Veteran's Day you feel patronized. Kenny, Wayne and Scott are to be commended for the service they provide and the way they represent the Meineke organization.
- Derrick W.
Let me start by saying I wish I remembered the gentleman's name who helped us because he was great. I was so impressed by him that I told my wife about the experience which was different because I normally don't make a big deal out of oil changes! This location has two new customers. This staff member's information, professionalism and follow up call was excellent. I appreciated it!
- Josh G.
I went in with a heavy vibration of vehicle. Come to find out it was my tires that needed changing. I was 2 hours away from home on a Saturday and the guys gladly took me in and got me fixed up in order to get back on the road.
- Brian B.
I love our location. The ower came in while i was there. He seems to be an amazing man and really care about his employees
- Bridgette H.