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Meineke #1363 Reviews

Average rating: 25 reviews

Featured Review

I had just purchased a new vehicle and they had a oil change done somewhere else and they almost messed it up because they forgot to add the oil thanks to the guys at meineke for finding seals that were missing and actually doing their job ...our cars will never be taken elsewhere
- Verified Meineke Customer

Meineke #1363 Amarillo

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1805 South Grand Street

Amarillo, TX 79103

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (806) 410-2662

Additional Reviews

I had just purchased a new vehicle and they had a oil change done somewhere else and they almost messed it up because they forgot to add the oil thanks to the guys at meineke for finding seals that were missing and actually doing their job ...our cars will never be taken elsewhere
- Verified Meineke Customer
I don't remember the guys name, but he is usually the one I deal with at the front desk at the Grand street location. He is always friendly with great customer service. Everyone there is nice, so it's always a good experience when I go to that location.
- Verified Meineke Customer
Very fast service also answered all questions in perfessional manner
- Raul Dc.
Ben and Sam went above and beyond to meet an exceed my expectations. I've never had such good service at any establishment let alone just to have an oil change.
- Dakota R.
Every one is so friendly, and they well try and explain things before they do the work.
- Flash M.
I was on I-40 heading home to Arizona from Oklahoma City. About 10 miles outside of Amarillo Texas, my brakes quit working. Luckily, I was able to get off the road and stopped without incidence. Upon my examination of the vehicle, it appeared that a brake line on the rear of the vehicle had failed. There was brake fluid everywhere around the rear axle and rear wheels. I had my vehicle towed to Meineke to see if they could fix the problem. I arrived around 4:30 pm and they were scheduled to close at 6:00pm. Sam, the lady behind the counter who I had spoken to earlier on the phone, quickly arranged to have a mechanic look at my vehicle. He determined that the right rear brake line had burst at the tee where it connected with the supply line and the line to the left rear wheel. A universal brake line was obtained from the adjoining parts supply store. However, because it was not an exact replacement part, the connectors from my old line had to be salvaged for use on the new line. The new line also needed to be formed (bent) to match the existing factory line and then have the old connectors put on each end. At this point the replacement line was installed and the entire brake system bled to remove any air in the lines. The mechanic (who's name I unfortunately do not recall) test drove my vehicle while I paid the bill. I was then able to get back on the road around 7:00pm. Sam had told me that this was the mechanics first day with Meineke, but that he had been a mechanic for a good while. It was obvious that he knew what he was doing because I too worked as a mechanic a very long time ago. The team needs to be commended on the work they did and for staying on task even though it was past quitting time. As a customer I really appreciate their efforts and dedication and extend my sincere thanks to them.
- Donald L.
Very satisfied with the customer service, been going there for years
- Jaqueline L.
I was traveling and had car problems. The staff worked me in quickly and I was back on the road in good time. Everyone was very friendly and accomodating. The manager and mechanic communicated very clearly at every step there were no surprises except the final price!
- Alex W.
Every one was so very NICE!!
- Flash M.
I'm very satisfied with the one on one experience they don't rush anything and even though I only went for oil change he pointed out other issues with my car that I wasn't aware of ,that's caring about their customers and I appreciate that
- Michael W.
Staff was courteous work done in timely manner don't remember the names of staff
- George R.
The man that seemed to the shop manager made you feel like you were a person who mattered. He called every one in the waiting room by name when he was speaking to them and was a vey pleasant person.
- Verified Meineke Customer
The service was outstanding however the engine light came on again going to a Meineke tomorrow and have it checked.
- W G.
I have traded here for several years and have always had good service and been treated well.
- Verified Meineke Customer
Everything was very satisfactory, except the price. $945.00 for a complete brake job seems very high. Meineke use to be one of the most reasonable shops.
- Delton W.
I went in just to get a state inspection and was having trouble with my lights. I didn't have any money at the time so the owner offered to fix it for me at no cost. Thankfully just disconnecting the wire and reconnecting the wire got them working so there was no extra charge besides the inspection.I really appreciated the offer of fixing it at no charge though that was something when I have no money that's a very big thing.
- Amanda R.
great price close to my house staff friendly
- Jay T.
Did what they said they would do in a timely and professional manner
- Bryan P.
We dealt with three staff members! They all were very helpful and considerate! We came on a day when they were very busy and short handed but they still were very pleasant. We dealt with the manager the head auto tech and one of the other maintenance techs! They were all helpful and were very knowledgeable!
- Verified Meineke Customer
I had a tire going flat and needed a brake check. They got me in unscheduled, took care of me and were very honest
- Verified Meineke Customer
I sent an email telling u all my reasons thank you much. Looking forward to doing business with u again.
- Verified Meineke Customer
The workers are very friendly and I think the prices are reasonable. I really trust taking my vehicle in and know that they will get the job done and do it right.
- Verified Meineke Customer
Always great service at the Meineke located at I-40 and Grand in Amarillo
- Verified Meineke Customer
I appreciate the honesty. I came in with squeaky brakes thinking I needed new brakes. I was told they just needed to be cleaned and adjusted. $35. I really appreciated the honesty!
- Kathleen C.
Personal courteous and efficient. Reasonably priced, completed the work for quite and on the time given. Definitely a return visit when needed.
- Malcolm C
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