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Meineke #269 Reviews

Average rating: 48 reviews

Featured Review

Manager always calls me with exact problem & cost estimate
- Verified Meineke Customer

Meineke #269 Kenwood

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7784 Montgomery Road

Kenwood, OH 45236-4202

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 8:00 AM - 4:00 PM

SUN 9:00 AM - 4:00 PM

Call Us Today: (513) 713-0395

Additional Reviews

Manager always calls me with exact problem & cost estimate
- Verified Meineke Customer
I was pretty upset at the initial quote because I was traveling and this was an unexpected repair. However customer service and the tech, Keith, helped reduce the cost of service needed.
- Yvonne D.
The manager (I think his name was Steve), was very helpful and knowledgeable.
- Chad V.
I liked the guy at the desk. (I never got to see the guys in the shop). The price was good. I watched TV and drank coffee
- Verified Meineke Customer
efficient service, good advice about checking air conditioning status.
- Verified Meineke Customer
I've been bringing my car to this location since I purchased it back in 2006. The service is always prompt and I don't have lengthy wait times. When I came in unexpectedly on 6/3 it was no exception & I had major repairs and maintenance completed.
- Verified Meineke Customer
I've been coming to this location for 10+ years. You provide great service and have my trust.
- Jessica M.
quick and to the point.car rides better
- Jeremy L.
They treat me like a friend. Very professional and accommodating.
- Tim K.
Tom always makes my family, friends and myself feel good about coming there.
- Daniel S.
I love visiting this location! My second time back. The staff is prompt and super friendly. It's my new go-to service location!
- Kathryn S.
He stop what he was doing to help me .I was first and when another Customer cam in he ask them can you wait until I finished. with this Customer first he very nice and he had a smile on my face
- Darnell B.
The manager at this location is great. Personable friendly and really tries to help you feel comfortable with what's going on with your car. It was a year since I was last in the store and he remembered me.
- Verified Meineke Customer
I can't remember his name at the moment but the man running the desk of the Kenwood location at 1pm was great. He was super friendly and polite. I asked him if I could walk to a place next door for coffee and he pointed out the Keurig they had in the waiting room and then he gave me the remote to the TV to watch whatever I wanted while I waited, as I was the only one in the waiting room. When he told me the tread on two of my tires was very low he had me come out to the car and showed me. He also showed me the tread on the front tires and when I asked him how long he thought I had until those had to be replaced, he gave me an honest answer. He made sure they had my rewards number to make sure I got credit for the purchase and they had me out of there in under an hour. It was great and I will be back.
- Danielle S.
Staff members are always very friendly and helpful.
- Shannon S.
Everyone is friendly and professional. They try to get things done in a timely way for me and I feel I can count on them to help me in any way they can.
- Verified Meineke Customer
Lu, Scott, and Tom are very nice. They know what they are doing and I will be back to see them for my next service
- Bob Ki.
Staff was very nice and courteous! Oil change was completed within 30 minutes.
- Nita T.
A friendly welcome, prompt attention, eager and prompt service. Qualified mechanics.
- Dale P.
They told me that I will need to have breaker put on my car real soon
- Dwight C.
Tom called me at home and informed me that my parts had arrived and that they could complete the service for me in 1 - 1 1/2 hour. If I could get the car there by 4pm. All the staff was very friendly. Tom remembered things that we had talked about 2 months ago. I felt very special and that I am a valued customer.
- Vernell L.
Service was done in a timely manner !!
- Wanda H.
Great price and the sales/shop manager was professional
- Verified Meineke Customer
I booked my oil change appointment online, and when I arrived, I found that the Meineke location didn't have me listed for the appointment. Tom said there is a compatibility glitch in the online appointment-making that doesn't show the car care center who has booked online - but he took me anyway, and the service was done quickly despite the conflict. Tom does a great job.
- Verified Meineke Customer
They told me 2 hours and it was 45 minutes
- Verified Meineke Customer
Shop is within walking distance of my place of employment.
- Verified Meineke Customer
We have 4 cars serviced here on a reg basis. Ton always gets us in quickness reasonable & trustworthy prices & we appreciate it.
- Tim & Lisa T.
Manager provided information about oil change, as well as other questions I had. I plan on getting other things done at that specific location as well (45236, Kenwood)
- Verified Meineke Customer
I really wish that I had the name of the person that worked on my car and checked me out because he was great. He explained to me the work that he did on my car and he also gave my friend and myself some car care tips and suggestions. He was very friendly and represented the company very well and honestly he is the sole reason that I would come back to that location.
- Verified Meineke Customer
I AM SORRY I DID NOT GET ALL THE NAMES OF THE EMPLOYEES, I WISH I HAD THEY ALL DID A GOOD JOB AND SHOWED GREAT RESPECT FOR ALL THE PEOPLE HAVING WORK DONE. I WAS VERRY SATISFIED WITH THE WORK DONE AT THE KENWOOD OHIO SHOP. I LIVE IN KENTUCKY AND TRAVELED TO KENWOOD BECAUSE OF THE GOOD SERVICE.MEINEKE HAS VERRY GOOD EMPLOYEES IN KEWOOD AND SHOULD BE VERRY PROUD OF THEM
- Verified Meineke Customer
Tom always does a great job in all areas.
- Brian C.
Keep doing what you are doing. Great service
- Jule Sz.
Friendly service and excellent job on oil change
- Verified Meineke Customer
They gave me great customer service. They answered all my questions and had me back on the road in under 24 hours.
- Greg/sharon D.
The price is great; plus the additional services...& the rewards program
- Erin N.
I made my appointment online and my car was serviced as soon as I arrived. They are always friendly.
- Cindy/cameron C.
I was stranded in 6 degree weather next door with 2 kids. Triple AAA was not taking any phone calls due to "overwhelming demand" You came over, tested my battery and then changed in in the freezing cold. Well above and beyond the call of duty. Thanks Meineke!!!
- Verified Meineke Customer
I had a great experience this time, but have had a not so good experience in the past. I would recommend this location but with caution.
- Verified Meineke Customer
The guys there are fast and friendly and explain what you need.
- Glenn M.
Your staff was friendly, helpful, knowledgeable,and professional. They were busy on Saturday and got me in and out for an oil change. Thank you
- Angel G.
Tom, the manager, was quite helpful with an incorrect installation of a headlight on my vehicle at the time I was getting an oil change.
- Patricia W.
The technicians are friendly and knowledgable. They are always working hard to get issues resolved quickly.
- Jessica F.
Quickly and effectively resolved my issue at a reasonable price.
- Matt B
The staff at Meineke are always friendly and helpful. They always work promptly and are helpful if/when they discover any issues.
- Catherine R
These guys are the BEST!! I trust them with all my family vehicles
- Verified Meineke Customer
Tom is a great mechanic. He is honest and truthful about what needs to be done to keep our van running. We value his opinion and he is the reason we keep coming back
- John/karen D
The service at the Montgomery Rd. store is always amazing. The mechanics there are very helpful and kind.
- Verified Meineke Customer
Have been going to this meineke for 2 years now and have had no problems at all with services oil changes usually only take me 20 to 25 mins and that's with tire rotation so thanks meieke.
- Josh M.
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