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Meineke #2527 Reviews

Average rating: 35 reviews

Featured Review

I can't remember the manager's name but he was informative, courteous and got the job done when promised. The vehicle drives great (new shocks).
- Tommy R.

Meineke #2527 Las Vegas

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5833 W Tropicana Ave.

Las Vegas, NV 89103

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 6:00 PM

SUN Closed

Call Us Today: (702) 381-4830

Additional Reviews

I can't remember the manager's name but he was informative, courteous and got the job done when promised. The vehicle drives great (new shocks).
- Tommy R.
Troy is a great manager. He is always so happy and positive. He always goes above and beyond for the clients. He is the main reason why I'd return to this location. Outstanding employee.
- Jacee T.
Congratulations I am very happy with the costumer cervice.
- Guillermo B.
On Saturday my wife, three young kids, and I were driving home from Los Angeles to Denver. Just outside of Las Vegas our car started acting up. The car started shaking, the check engine light started flashing, and I knew something was very wrong. I contacted the GMC dealer, who told me it was too late on Saturday, nowhere was open on Sunday, and we would have to stay in Las Vegas and wait until Monday before the car could be fixed. As you can imagine, this was a huge letdown. At this point I stopped by Meineke, and even though it was 5:30 and they were no longer taking new work, Troy and his team stayed late on a Saturday night to fix my car and get us back on the road. Troy quickly figured out what was wrong and gathered his whole team together to help fix the car as fast as possible. Troy went out of his way to help us so we could get back on the road. We were blown away by the level of service, professionalism, and kindness. I cannot thank Troy and his team enough. He truly went above and beyond the call of duty, and we are so very thankful and appreciative. We will absolutely use Meineke again and want to give a HUGE thank you to Troy and his team for saving our road trip. Words cannot express how much this meant to my whole family, and we were able to get home safely, largely because of their help. THANK YOU!
- Michael B.
I found the service at this location to be first class! I was impressed with both the honesty and the quality of work that Troy, Robert and Albert devoted to repairing my HONDA CRV. While I just spent $2000.00 dollars at their location for brakes and needed repairs, I will be returning to them again because of their friendliness and service. It is hard to find a good reliable repair source in Las Vegas. After visiting some of your competitors I found your service to be second to none!
- Verified Meineke Customer
I am very loyal to this location because they are very honest, efficient, and friendly.
- Verified Meineke Customer
Staff was engaging. Price was subjective on a synthetic oil change for $111. Out if state plate could have played factor.
- Verified Meineke Customer
I was recommended by one of the guys that work at the car wash next door, so I looked on their website an I saw that the reviews were fantastic. I took the my wife car there to have her ac serviced but ended up having to have the whole AC replaced. the next couple of days, I took my car and had Parts repaired. they did an excellent job on both cars. Also the customer service was great, I would approve them to anyone. Thanks Tod & Bob!
- Joseph M.
Both Todd and Bob are very professional in their explanation of the problem and the time frame for the work to be completed was ahead of their estimate. I feel very comfortable ringing my truck to them for any problem I might have.
- Verified Meineke Customer
I rushed in for an oil change before work and instead of waiting 45 minutes Troy was working the counter but he stopped what he was doing and got me right in and personally did my oil change for me. Couldn't ask for better service!
- Tyegaria H.
The only reason this shop is inconvenient is because we were traveling and had an unplanned repair. The manager and staff were great and we were back on the road is quickly as I believe possible. I am very thankful we came across this place. They did a great job and were very nice.
- Scott W.
Troy is nice and honest person he did very good job in my car and also recommend what and when should I fix/maintain in the future. He didn't hard sale Not like other place tell me fix everything right away. You should be proud of having a wonderful and honestly person (Troy) working for you.
- Verified Meineke Customer
While driving my Tahoe it cut off in the middle of the road and would not restart. I called around and Meineke offered to tow it to the shop. Once it got there.They jumped right on it. The front counter staff was confident that I needed a fuel pump. Taking them at their word. I agreed to the repair. A couple hours later my baby was running again! The 2 guys at the front I took to be in management were very helpful friendly confident and explained everything that was going on. I felt like it was more important for them to educate and inform me of the repair. Rather than just shuffle me threw the door. Seemed that everyone worked well with eachother. First time I spent more than 500.00 without an ounce of buyers remorse. I will be back. Thanks to Troy & Rob! You guys ROCK Samantha Lawshe 99 Chevy Tahoe New AC Delco Fuel Pump & New Repair Shop!
- Samantha L.
We make a yearly trip to Las Vegas for vacation coming from Montana and Meineke staff/ crew members have been courteous and professional. Each year when we need some work done on our vehicle, even though we are still on the road to Las Vegas we always say MEINEKE. So we make it an effort to at least visit meineke to get the professional work done that needs to be done on our vehicle. Thanks Meineke for your services.
- Verified Meineke Customer
All the guys on the Tropicana location always are honest and to the point.
- Verified Meineke Customer
Had oil change and fluid refill for a trip in my father's car.
- Kelly N.
TROY IS THE BEST! ALWAYS GREAT SERVICE AND THE WAIT IS NEVER TOO LONG.
- Leila T.
The service that Robert, Dave and Troy has provided me is first rate and will keep me coming back! Very professional, extremely friendly and knowledgeable! I cannot access your web site to use my rebates! Web site is very user unfriendly!
- Mark W.
The visit was great but once you got my email address. You have emailed me way too much! I have unsubscribed since. I just got my vehicle serviced, thoroughly liked the service and the persistent emails are a huge turn off. I know where the store is and thank god I don't need daily service on it as your email daily reminders letting me know of services you perform. In short your marketing after the fact did a lot of undoing what great work your people did at the location.
- Verified Meineke Customer
Dropped off vehicle at a moments notice and received service asap.... that's awesome.
- Suzanne L.
The woman that had helped me showed great customer service and answered all of my questions. She was awesome! I hope shes in management, because i felt comfortable being there because of her.
- Cyrus S.
I had my car worked on before I left on a trip from Portland, OR to Las Vegas. Apparently the mechanic did not put the 3rd bolt and nut on my exhaust manifold. By the time we got to Vegas, over a weekend, my Del Sol sounded like a truck. I went to NAPA to get parts, found I lost a gasket, got one from NAPA, took it to Meineke, close by to have them put it in since my car is low, easier for them to get to. Well, come to find out, NAPA gave me the wrong gasket. The people were quick to get another one delivered and fix my car in short order. We still had to go to Grand Canyon, and Laughlin before returning home, they saved the day, great people
- Wendy S.
It was excellent customer service&they are friendly.
- Verified Meineke Customer
bob always very helpfull does what he says and is correct
- Jeff L.
The staff was knowledgeable, curtious, respectful, and fun. I let them know I was getting ready to travel and they made sure I was safe to do so
- Joseph G.
Great customer service & experienced
- Verified Meineke Customer
I have heard from many friends that Meineke does a great job. I went to the one next to the car wash on Trop and Jones. The guys in the front of the house were helpful, professional and very nice. I will return there again for my auto needs.
- Verified Meineke Customer
Staff made my visit cool. Very friendly
- Bill D.
All staff was friendly, knowledgeable and took care the oil change in a timely manner. I drove from Chicago and was on my way to Los Angeles and decided to stop in Vegas for an oil change.
- Cinthia V.
Was a walk in and was finished 30 minutes later.
- Jonn H.
Staff was reliable, trustworthy. Thank you for taking care of veterans.
- Verified Meineke Customer
Wow, this people's very professional experience customer service. I was so happy when I talked to them. From the manager & employees. Excellent job GUY's.
- Verified Meineke Customer
Friendly, helpful people. Actually called me back when they said they would (very rare these days). Work was done on time and RIGHT. Could not have asked for a better experience!!!
- Chris R.
The staff opened the store on time and was very friendly to my mom and I. I was offered a rewards card and was informed about how the program works. The service was fast and performed to my expectations. I will be a repeat customer.
- Verified Meineke Customer
Service was great and informative. Was greeted with a smile and everything the service manager explained with my car went without any problems. The car is running great better than I expected.
- Dave M.
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