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Meineke #511 Reviews

Average rating: 15 reviews

Featured Review

Joe is excellent in diagnosing problems and in finding solutions.
- Verified Meineke Customer

Meineke #511 Hawthorne


184 Goffle Road

Hawthorne, NJ 07506-3605

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (973) 310-2219

Additional Reviews

Joe is excellent in diagnosing problems and in finding solutions.
- Verified Meineke Customer
Carlos and annie did an excellent with explaining what repairs my vehicle needed and got those repairs done in a timely fashion during my last visit
- Verified Meineke Customer
The customer service and professional was up to par
- Verified Meineke Customer
This visit was only for an oil change, however, other suggestions were discussed for my next visit. Joe and Carlos have always discussed and suggested items with my Toyota.
- Terry S.
This franchise owner JOE MILLER is great at trouble shooting car problems and runs a very good shop. I bring my cars there for ALL repairs including routine brakes, mufflers, and oil changes. I also visit when the car is not running properly or a new noise develops. His mechanics have fixed electronic failures, engine/carborator problems and drive train. His Service Manager CARLOS is extremely hard working, honest and well organized. He always explains the nature of the problem and the work steps required when he calls to give me a repair estimate. He answers all my questions and applies coupons or discounts automatically, even when I forget to check the Meineke website. The prices are always fair at this franchise ( I often call competitors to compare prices) and they never try to sell me additional services. In the past visit my 2005 Chevy Equinox was making a loud clunking noise in back and a metallic clanging with vibration up front. Turned out I need several expensive repairs - some safety related including rack & pin up front, rear stabilizer, and a new drive shaft bushing where it attaches to the rear axle. Some of the work had to be sent out to a specialized shop (Drive axle bearing & bushing) so the car was there for a week. While it was apart, HARRY, their lead mechanic with many years of experience, pointed out that the front brake pads were worn thin. CARLOS looked up my account and realized they were Meineke lifetime pads so he had them replaced. He didn't charge me for the labor because the brakes were already apart for the rack & pin repair. That was an excellent decision and the reason I TRUST this shop completely. Everyone is very friendly, very patient, very professional, and the entire staff has been there for many years. I've been using this shop for all my vehicles for over 15 years. I consider Joe and Carlos trusted friends and I'm always very grateful for their care and honesty.
- Verified Meineke Customer
Great customer service and great quality of service
- Verified Meineke Customer
They found and repaired a problem that other places could not diagnose correctly. I am super happy with them.
- Verified Meineke Customer
Quick estimate and explanation. Went back next day to drop off vehicle for repair and picked up end of day.
- Verified Meineke Customer
Both Joe te owner and Carlos the service manager were very helpful and I felt that they were trying very hard to make sure I got only what I needed and not anything else they were both great and they are the main reason that I will go back to that Meineke!
- Gary F.
My girlfriends daughter had a major problem with her can while going to school at South Carolina, and the owner of Meineke Joe in Hawthorne NJ helped with communicating with the Meineke shop in Lexington North Carolina, with Josh and his Dad Frank, they, Josh and Frank could not have been any nicer and they were so helpful and considerate with helping get her car fixed, on time, and over the top being nice both owners went out of their way to help and to explain, I think Joe from Hawthorne NJ and Josh and his Dad Frank from Lexington NC should get a commendation from Meineke,, they are the reason that I keep coming back and that I recommend Meineke to all my friends and down at school Chloe tells her friends that you must go to them to get work done, Thank you for having great people run your shops, Gary Franco (201) 445-1002, Wyckoff, NJ
- Gary F.
I can rely on their diagnosis of a particular issue and trust them to get the problem fixed.
- Verified Meineke Customer
This is the best place I have ever gone and always recommend friends and family
- Omar M.
Staff very professional, courteous, and friendly. Helpful. Promptly worked on my vehicle as promised. They do good work. Follow-up, communication all good.
- Heather M.
I telephoned first to see if someone would be able to check my tire and they said to come right over. I waited a few minutes until the next technician could look at my car, got the diagnosis and they were able to patch my tire and get me on my way all within one hour.
- Amy S.
The owner was amazing! Joe was very diligent on finding out the problem with my car. Thank you for giving me trust again .
- Verified Meineke Customer

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