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Meineke #2394 Reviews

Average rating: 78 reviews

Featured Review

I love doing business with the owner and staff as they are very trustworthy. They never try to force service and only recommend services that I need.
- Rachael B.

Meineke #2394 Walkertown

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5267 Neal Trail Dr

Walkertown, NC 27051

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (336) 791-0276

Additional Reviews

I love doing business with the owner and staff as they are very trustworthy. They never try to force service and only recommend services that I need.
- Rachael B.
Randy makes me feel welcome in his shop...
- Darryl F.
Loved the personalized service & email with inspection.
- Verified Meineke Customer
Absolutely fantastic.
- Sam W.
The young lady was warm and personable...enjoyed her very much. The gentleman manager is obviously concerened about his customer's experience and we appreciate that VERY much. Our only complaint, and it was for this one time only, which was not our first visit, is that someone not showing up for work on time put the waiting time more than a half hour beyond what it should have been. Our appt time was 8. We didn't get out until nearly 9:30. I do not feel this was necessarily Meineke's fault.
- R.
Randy, who runs the shop, is a wonderful person. He worked with me for over two days to get the air conditioning on my car fixed. He was very patient with me about the whole situation and recommended a servicing that fixed the problem. I have always had a good experience with this Meineke.
- Ralph H.
I drive an older model car. In fact my car is 23 years old. I have tried to take good care of it and it has been a wonderful little car, but it does have age on it and things are going to happen. I started leaking fuel. Had to leave it after hours so they would have it first thing in the am. After calling the next morning, I was told it was the fuel line and they were having trouble finding one for that old of a model. I was terribly worried about cost. After a while I received a call from Christine, I think that is her name who works there and she told me it was repaired and ready. She said they still did not find a fuel line, but one of the mechanics (whose name I do not know, but I wish I did to give him credit) was able to find a repair kit. Needless to say I was so grateful for the good news and for them being able to repair the fuel line at a decent price. The owner, Randy, has always been very nice and pleasant. Since this location opened I think a couple of years ago I started taking my car as well as my moms there. This is the only place I go now for oil changes and repairs.
- Teresa D.
Randy and team are superb! They provide excellent customer service and quality work. I've finally found a place I trust to take my vehicle for all repairs and maintenance! Thank you!
- Shena S.
The owner and staff were just extremely friendly and easy to talk to, and got the answers I needed.
- Norman J.
The manager in Walkertown, NC, Randy I believe, was really nice and helpful with everything. Our family has taken all of our cars there ranging from 2 Wranglers, a Liberty, Charger, and Explorer, and they've all been running great since. It is also in such a convenient spot to where we live, roughly a 5 minute drive. If anything urgent comes up, I know who to count on and where to go!
- Andrew H.
Randy is great, he is very thorough and treats you like family. I go to Meineke because of the quality, convenience, and Randy.
- Vonda H.
The staff at this Meineke are great. They are very honest and get the job done fast and at the least expensive cost.
- Ralph H.
Requested service completed on time and at the price quoted.
- Verified Meineke Customer
Very professional staff with great communication.
- Norman J.
It was very nice i will all ways take my car
- Dishon H.
Christine was friendly accommodating and knowledgeable. I always appreciate her being there.
- Charles D.
First oil change for my new truck, I trust this Meineke location.
- Mike S.
Diagnosed the broken shifter cable and made the repair quickly... JC and Christine were very informative and helpful.
- Verified Meineke Customer
Great service! Great prices!
- Verified Meineke Customer
The ENTIRE staff at this location was extremely helpful, friendly, efficient and kind. They took very good care of my two vehicles. There is an independent repair shop in the area that is run by a person with a terrible attitude. I have been to this other shop and amazed at how ugly the owner treats clients. The staff at Meineke is going to eat this shop's lunch, entirely due to public relation issues. I had an extremely positive experience at your Walkertown location and have been recommending this location to my friends. Looking forward to the next interaction I have with the staff of this location! You're going to kill 'em with the great service and value you provide to all your clients - keep up the great work!
- Verified Meineke Customer
Work was thorough and timely. Everyone was very professional
- Verified Meineke Customer
I had two cars serviced in the time most places do just one vehicle!
- David G.
Your team seems very understanding and able to answer any question. Very professional
- Jason K.
Pointed out all the deficiencies for my state vehicle inspection and repaired them the same visit.
- Scotty W.
This was my wife's car and I do everything I can to keep her safe and they did a great job with the brake and oil.
- Verified Meineke Customer
always friendly service..Christine does a Great job of checking you in and out. letting you know of any other repairs that may need attention. Waiting area is always clean!!!!
- Danny C.
Every time I visit Meineke there very friendly n caring about my vehicle. I'm very pleased on how they treat there customers.
- Saundra M.
I love everything about the Meineke that I go to in Walkertown. The owners there are very nice and knowledgeable and always professional. There's never a long wait. And it's a nice clean shop with a great location!
- Daphne T.
He fit me into the schedule even though he was booked solid.
- Dwayzha T.
Had an appointment and service was immediately performed. I thought my car may have needed brake pads but technicians found that pads were not needed when they could have easily just taken my suggestion and just performed the unnecessary repair. Thank you for your integrity.
- Verified Meineke Customer
The email I received after my visit. with pictures of the complete condition of my vehicle without charge!
- Larry S.
Service was performed in professional manner. Reports were very thorough.
- Verified Meineke Customer
I love that my truck was gone over and had photos taken. I know what are the important issues to address with my vehicle and which items can wait a month or two, which makes budgeting for truck repairs so much easier. The staff was friendly and informative. Wish I'd discovered this shop years ago!
- Verified Meineke Customer
You have a little competition in the area - another chain and two independents. You guys really blow the lid off when it comes to customer service. Very fast friendly knowledgeable and helpful. You will never have to worry about getting business with this formula in place!
- Lou Ann C.
I liked being able to make my appointment online. I dropped the car off and had brake work performed on the car. It was ready when they said it would be. It helped to also that I have just received coupons in the mail for brakes and the location was just down the road.
- Steven J.
They did a fantastic job fixing my breaks and on the front end alignment. They did not try to cheat me into replacing things that were not bad. I know about cars and have seen this at other automotive service places. They found the things I knew needed replaced and told me about them. I had them replace those. They are honest and knowledgeable. The kept me well informed during every step of fixing my car. There is a good group of people there. Will definitely go back.
- Verified Meineke Customer
Randy and his staff are always quick to answer the counter or the phone and I trust that whatever the service I am needing, that it will be done quickly and accurately. Good people...
- Bob B.
The young lady that waited on me at the front desk was great. She was very friendly and knowledgeable on the service. While I was waiting on my vehicle to be completed I observed her deal with walk in customers as well as phone customers and I was very impressed as to how she handled all. She made the visit very enjoyable and she treated everyone as they were special. I will be back and keep up the good work Meineke.
- Mike S.
Randall and his crew always do a great job...on time and thorough.
- Verified Meineke Customer
Randy and his crew are amazing mechanics. My husband and I have always received exceptional customer service anytime we bring our vehicles in. We will always bring our vehicles to Randy and I recommend his shop to all of my family and friends looking for good, honest mechanics.
- Victoria K.
The man in charge of the shop was very cordial. He treated my wife and I respectfully as well as other customers entering the business that day.
- Verified Meineke Customer
nice offer for me to take advantage of for Veterans Day. Thx!
- Jc Kr.
The man out front greeting the people is good at his job.
- Lynda N.
Eddy the mechanic was great!!! Very professional very friendly and knowlageble
- Alfredo R.
Christine is a gem...a real keeper. The manager is extremely personable and customer oriented. We have been coming to this Meineke for over a year now. Fist came due to convenience and a coupon. Came back because of customer service. Will CONTINUE to come because of quality of service and commitment to customer satisfaction.
- Bruce R.
The visit was great. Work started within 3 minutes of my arrival. The work was done quickly and I was shown pictures of other issues that needed attention. Technician also answered my questions about another concern I had. I couldn't ask for more.
- Vincent M.
the staff was honest most places would have told me i needed my breaks replaced and meineke staff told me how long or how many more miles until I needed the break service done. I felt very comfortable with meineke I did not feel like I was going to be cheated. I will definitley use mieneke again.
- Andrew B.
Randy is an asset to your company. Very knowledgeably..
- Verified Meineke Customer
The owner is ALWAYS friendly, polite and helpful. I have nothing but good things to say about this Meineke. I trust them to tell me what needs to be done to my vehicle now, what can wait and what I need to prepare for down the line. I absolutely would (and do) recommend this shop to anyone.
- Kristen H.
Owner and staff are always friendly & courteous. They do what they say; the work has always been of the highest quality and the prices are competitive and reasonable (especially when compared to dealerships). All I look for is fairness (price), quality and dependable service. To date, Meineke has delivered consistently on all the these points and I will continue using them until the quality of service changes. I have nothing but great things to say about this particular branch and would recommend them to both friends and family.
- Walter M.
Well, I started coming to the location in Walkertown when it opened with a Nissan Versa. They had an oil change specail going on at the time. They were fast, courteous, and very knowledgeable about everything! Now I'm not very car savvy, but they explained everything to me in a way I could understand. I have a Honda Fit and prefer to go to then when I have an issue or question because they don't recommend work that isn't necessary! My mom goes there now for her infinity and my best friend who owns the Nissan Versa travels all the way from Wallburg, NC to get work done!
- Verified Meineke Customer
I have always received excellent quality service and would recommend Meineke to family and friends. Randy (manager) was extremely helpful to me with the purchase of 4 tires.
- Verified Meineke Customer
Greeting by front desk staff great! Explanation of service very clear and times promised were right on. I appreciate the carfax and check of the vehicle other systems that were not part of visit.
- Verified Meineke Customer
Checked brakes. Found the master cylinder needed replacing. Also noted the transmission fluid was low.
- Yvonne D.
Nothing to add. Professional personnel performed professional service!
- Bob W.
I took my husband's car in for an oil change and upon the overall inspection other issues were addressed that were serious,not only did Mr.Gilbert explain everything he took the time to price parts and give me a quote of how much the repairs and labor would cost.I would surely return to his center again for any concerns about our vehicles,he's and the staff are so polite and makes you feel extremely welcome at his establishment.Thanks again Randy!!
- Verified Meineke Customer
Randy and his staff are always quick to respond and I am confident in the work provided. I have recommended this service center to a friend who has brought several of his vehicles here for work... He has told me he is happy with the results too. Glad that Randy offered the $100 Cooper Tires rebate for the purchase of the 4 tires...
- Verified Meineke Customer
I got new breaks for my daughters car and she/we got a good guidance from Mr. Gilbert on how to drive in the mountains with lesser stress on the break pads.
- Willie C.
Randy is a definite asset to your company.
- Darryl F.
The lady at the counter was very pleasant and welcoming. the location is right next to my apartment so I was able to leave my car for an hour and then walk back to pick up. scheduling online was easy and efficient and I received a coupon. the report they gave for the services completed - or the inspection on my car was thorough and easy to understand. overall great experience. thank you,
- Mandy F.
Everything was great from being very professional and knowledgeable to how good the work was and showing why parts needed replaced! Extremely trustworthy!
- John B.
Great customer service! Great value for money!
- Verified Meineke Customer
Very quick to answer any questions asked to them. Very respectful and did all work on my vehicle in a timely manner
- Crystal L.
Randy, the store owner is always there and on top of things.
- Steve M.
These guys take care of you and your auto needs
- Allison & Scott L.
I always get the best customer service there. The service technicians are very professional and always give me a run down of everything they're doing or needs to be done with my car. Also they always take their time explaining everything to me. I drive atleast 30 minutes to go there and I do it with pleasure.
- Iris V.
Very friendly, fit me in without an appt. and only had to wait about 15 minutes. Will definitely use them for my next inspections!
- Verified Meineke Customer
Everything done at this shop is done with total professionalism.
- Bob W.
Very professional, and no problems with the work they did.
- Verified Meineke Customer
Simply put... Randy is the Best! He is kind, professional, knowledgeable and I trust him with all my vehicles. I recommend Meineke to everyone. Or that is Walkertown's Meineke!
- Vonda H.
Fast diagnosis, scheduled my repair for the next day, fixed problem in amount of time given on estimate, and friendly manager and service writer.
- Jerry G.
Because the service here is excellent, yet with a relatively few services Meineke cannot provide
- Bruce R.
Awesome customer service. You stayed open late to help me when I was in a bind
- Norman G.
Went in for a routine inspection. Randy was pleasant and very accommodating. He handles my inspection quickly and my husbands later in the day. We are new to the area and we're happy to have such a great experience.
- Patti I.
The staff are knowledgeable and courteous. They answered all my questions regarding the installation of my new exhaust system. I also appreciated how clean the establishment was (including restroom, customer waiting and service bay areas). Very impressive. I will definitely bring my vehicle back for anything that I myself cannot perform
- Earl W.
The staff was very friendly and accommodating. I will definitely give them my business again!!!
- Verified Meineke Customer
Very friendly . They make you feel more like family than just a customer.
- Verified Meineke Customer
This was my first experience with Meineke. Needless to say, I was impressed. The entire staff was very personable and knowledgeable. The wait for my vehicle was short and the information supplied to me was wonderful. This experience was so much better than taking my vehicle to the dealership for service. I will definitely take my vehicle to Meineke again.
- Mary Ann R.
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