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Meineke #2267 Reviews

Average rating: 54 reviews

Featured Review

VERY VERY HAPPY
- Harold M.

Meineke #2267 Charlotte

MORE DETAILS>

5021 Beatties Ford Road

Charlotte, NC 28216

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 6:00 PM

SUN Closed

Call Us Today: (704) 900-0705

Additional Reviews

VERY VERY HAPPY
- Harold M.
All around awsome service.
- Jessica Va.
Great job repairing my car.
- Verified Meineke Customer
Very nice. Very good timing
- Michelle N.
Staff was very friendly.
- Verified Meineke Customer
Everyone was so friendly and professional. I was acknowledged as soon as I entered the door...
- Travis P.
All the staff members were extremely professional and helpful. I had a wonderful experience.
- Nichole D.
My visit was straight forward. I had a need, you guys took care of that need, I paid and left. Exactly what I expected.
- Seth J.
my car was serviced well on this visit , I received an oil change.
- Tyisha B.
You worked me in on a late afternoon when I was stuck without alternator and battery. Store manager was helpful and courteous. I do think your "book" pricing is overcharged - 2 hours for an alternator? But, your store manager was good and helped soften the blow.
- Barry N.
I forget her name but she explained and made very good recommendations .
- Lilitha D.
Came in to have a stuck bolt removed, had me in and out in no time
- Dustin S.
The oil tech did a great job and was very professional
- Verified Meineke Customer
The assurance I was provided gave me a piece of mind, I value that a lot.
- Daymean L.
check in was painless WAYNE SNOOWDEM MADE THE PROCESS MADE ME FEEL LIKE I WAS A IMPORTANT CUSTOMER.
- Andre D.
Customer service was great. The problems were explained well and resolutions made easy. Manager was pleasant and I felt welcome
- W.
I was able to get in and out because I made an appointment I thought since it was crowded I would still have to wait.
- Raye Ma.
My experience with your Sunset location in Charlotte was the best. The working are all polite and friendly. I will definitely go back. They got me in and out.
- Rashawnda P.
I appreciated the fact that even in the middle of a busy day my car was pulled in right away and my oil was changed in under the time bracket that I planned on.
- Romona M.
Seemed sincere about the repair needs and very personal experience
- Leslie L.
I was impressed with the email showing pictures of things that needed work.
- Shanna G.
I had visited this location about a week earlier for some work on my muffler, which was rattling loudly against a heat shield. Meineke welded it to stop the rattle, but mentioned in the paperwork that pipes were rusty and the weld might break. Within 10 miles, it broke. I didn't even ask about it when I came in because I assumed they would charge me to fix it again. Instead, I heard the manager telling the workers that he remembered the car from the first time and the weld must not have been done right. He made them fix it again at no cost and never even mentioned it to me. He just did it because it was the right thing to do. I'll gladly recommend this location to friends and family.
- Brock S.
Everything was excellent. Good job
- Verified Meineke Customer
Told me exactly what needed to be fixed. Thoroughly explained the issues. Gave discounts where applicable. Highly professional and knowledgeable staff.
- Verified Meineke Customer
Lady at front desk was very professional, friendly, and handled a lot of customers very efficiently. This was on Veteran's day and it was very crowded. She single handedly managed everyone with great service.
- Verified Meineke Customer
James was very professional and showed legitimate concern on my behalf. He gave me several options to take care of my concerns. He was very helpful in my decision making process. I will definitely return there for service to my car in the future.
- Martha B Co.
My experience at meineke was fast and convenient. The staff was great but didn't want to take my coupon because it wasn't printed but I had it on my phone in a email they sent. But over it was OK.
- J Y.
Joe and his team at Sunset/Beatties Ford in Charlotte NC have this game on lock!!!! Love this place. 1st place I took my current car and will be the only place I take my car.
- Reed E.
Manager and mechanic very knowledgeable
- Verified Meineke Customer
Rob is the best manager or supervisor I have meet cates to ur needs and listens
- Felix A.
Everything was done exceptionally well and in a timely manner the person that made a great impact was the front customer service rep I believe his name was Matt a very well mannered young man hats goes off to the great job his parents have done with him
- Derrick C.
Did what you said in a perfusional manner at the price that I was given
- Frankie W.
Great customer service
- Verified Meineke Customer
Great experience with Joe Cooper and his staff.
- Verified Meineke Customer
I was overall please with the service and the guy that did my oil change let me no about other services that needed done to my car. Every body friendly and helpful that's what made me happy and making sure I was happy.
- Towana Du.
Joe and his team are great. I use them to service my family's vehicles and have been extremely impressed with their trust professionalism and high regard for me as a customer. I comeback time and time again. I feel like I matter to them. They are just the best!
- Cliff M.
I enjoy the family feeling you get when you come into the office. They make you feel important and that they are truly have your best interest in mind.
- Kenneth G.
All the staff were professional and excellent customer service
- Stephanie Ha.
Everyone was extremely friendly. I don't really remember the gentleman's name (he had a bald head) but he was very informative and fair. The staff was great with all of the customers and made everyone feel very welcome. Keep this staff and give them a raise!!
- Verified Meineke Customer
Elvis Rios the service tech was very helpful and informative. I would rate his work as very high guality. Definitely would come to this site again for service when I am back in Charlotte visiting family
- Joel H.
Everyone was very helpful I love waiting and talking with the employees
- Verified Meineke Customer
I cannot remember who I was working with, but he made sure I understood what was going on with my car, and what repairs would be neccessary to fix it. When they needed to do more than initially expected, I was called to discuss, and felt that I was treated with great respect. I also really liked that I got an email with pictures of the condition of my car, showing the parts that would need to be repaired, as I left my car there instead of waiting on it. Great experience!
- Ashley R.
YOU did everything well from start to finish
- William Ma.
Joe Cooper is the best. You can tell his employees feel valued because they treat everyone with respect. Love this shop.
- Michaleh S.
Joe and his staff are all very helpful! I got a tremendous amount of work done on my car. They are very reasonable in price and very educated.
- Janelle P.
The owner Joe Cooper is very professional and take good care of his customers. The staff is very friendly and knowledgeable thats what keeps me coming to this center on Beatties ford road in charlotte NC.
- Deborah G.
I know these guys! I like them. I trust them. They always fix my problems.
- Tee N.
Joe, owner of the Sunset store is a very caring professional. I recommend this store to anyone seeking repair/service.
- Alan M.
Front desk support was outstanding, informative, and preventative.
- Giancarlo H.
The customer service at this location is always awesome! Fast, thorough, and very friendly!
- Verified Meineke Customer
It's in my neighborhood. The staff here are friendly and helpful, and the service I receive, is A1.
- Verified Meineke Customer
I was in a sort of emergency situation, just passing through Charlotte, and you fit me in and did the work very quickly.
- Verified Meineke Customer
Jim at Sunset Rd, Charlotte location is awesome, honest and always offers great service!
- Colette R.
Super helpful with a problem undiagnosible at another auto repair shop (to which I had been towed). Speedy and thorough service. Discounts applied. Always happy with Joe's crew.
- Faith W.
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