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Meineke #169 Reviews

Average rating: 34 reviews

Featured Review

Service was performed in a timely manner and done with care. The shop looks clean and they are careful/celan when handling vehicles. We were very satisfied and will continue to bring our vehicles to Meineke! Jay always takes care of our vehicles and fits us in even when it's a busy day. Aaron is very friendly and completes his work with care.
- Edd H.

Meineke #169 Waldorf

MORE DETAILS>

11770 Holly Auto Center Lane

Waldorf, MD 20601-2813

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (301) 861-3036

Additional Reviews

Service was performed in a timely manner and done with care. The shop looks clean and they are careful/celan when handling vehicles. We were very satisfied and will continue to bring our vehicles to Meineke! Jay always takes care of our vehicles and fits us in even when it's a busy day. Aaron is very friendly and completes his work with care.
- Edd H.
Jay Weil is always very polite and knowledgeable as he listen to what the issue is with each of my vehicle, I especially like the fact I can get mu vehicle back in a day or two at the most. Jay Weil deserves all the credit for the reason I return to that location.
- Verified Meineke Customer
Aaron Fraser is an AMAZING technician and his work was top notch.
- Roddrick S.
I came in for an oil change and they informed me about other things that I needed to get done on the truck and they took care of it and the truck drives great and smoothly and I am excited for that. I also went for a quote to get my a new muffler and brakes, they have greatly informed me on my choices and different types. I really appreciate the service that they have given me and I will come again.
- Ocean D.
Well Jay, made the experience exceptional because he was genuine and not fake. I appreciated that!!! You normally don't find that, so it was refreshing!! Thanks Jay!!!!
- Jeanette B.
The 200,000 mile maintenance performed on on my vehicle was outstanding. Jay did a great job of identifying and fixing all problems. The customer service was excellent!
- Jace Vs.
Great manager, talked about what the car needed and discussed prices and discounts. Very educational, courteous, fun, and personable.
- Shelby D.
The team did an excellent job with repairing my car in a timely manner. Jay Weil was extremely helpful in explaining my options. He made siggestions about what services my car needed but was not pushy. I appreciate his professionalism and courtesy. Looking forward to working with him and his team from here on out.
- Verified Meineke Customer
Jay the service manager is very knowledgeable in all automotive fields. And John the service technician performed the services I needed. Also took rhetoric time to sow me the ctive parts. This was all done in a quick period of time and to my satisfaction.
- Darlene M.
JAY WAS VERY NICE AND SHOWED AND EXPLAINED MY PROBLEMS
- George D.
Jay was great!!
- Chris T.
Very respectful and professional
- Johb Ba.
My engine light came on and my van would not go over 40 mph. I went in and the manager gave me a few possibilities as to the problem, took it for a test drive and used the diagnostic reader to get a code. He told me what they were going to do and how long it would take. They weren't sure that they could get it turned around in the time left in the work day but they did it. The van has been reguvenated after they changed my catalytic converters. The manager was very knowledgeable and told me how to prevent the issue from happening again. I feel I have finally found a mechanic I can truly trust.
- Carlton T.
Jay Weil was very knowledgeable and professional. He was very kind as well. He made me feel comfortable in his ability to detect what was wrong with my daughter's car. Not once did I feel like I was getting "screwed" by someone trying to make a buck. I will definitely return to this establishment with my own car, and I have already recommended to my daughter that she do the same.
- Yolanda T.
Very polite and customer service was fantastic
- Verified Meineke Customer
Jay has outstanding customer service!
- Verified Meineke Customer
The timing was great and the manger was very helpful
- Verified Meineke Customer
The service personel exhibited professional courtesy, work knowledge, extremely great car repair, and overall customer feedback every time i need repairs. Best shop ever! Ill always use Meineke for vehicle repair.
- Ramona B.
The person who worked on my vehicle took the time to show me the wear and tear of the parts he was replacing. The manager was VERY knowledgeable about the work done to my vehicle.
- Mark H.
God bless you Jay with meineke located in Waldorf, MD. Jay is a wonderful professional, he took the time to explain everything to me and was willing to work with me. Meredith Alexander
- Meredith A.
Called me and let me know other items I needed to complete which I allowed the staff to do for me.
- Verified Meineke Customer
The staff was very knowledgeable and courteous! Great customer service!
- Lisa B.
The mechanics there were very knowledgeable and helpful. They were courteous and my brakes were done in a timely fashion.
- Lisa B.
The staff at the store in Waldorf MD. was very accommodating when it came to explaining the work I had done on my vehicle. They even showed me how the parts being replaced had worn down over time and compared them to the new parts.
- Mark H.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness from Rachael at the front desk. Although there were customers in line and phone ringing, she quickly and professional helped everybody in a timely manner. Rachael could not have been more delightful and helpful in helping me understand the Maryland State Inspection process. Thank you for hiring her. She is the stellar examples of the customer service that makes a positive difference when working under pressure.
- Nicholas A.
The service was fast and everyone were polite and professional
- Sheila Y.
The entire staff was very friendly and welcoming. I believe his name is Chris, he was AWESOME and Jeff worked on my car and it's running great!! Will highly recommend this store to everyone!!
- Verified Meineke Customer
I went in to just get my breaks done but went in to find out there was alot more going on with my car and thankfully Jay the manager helped me out
- Sharlette R.
Great customer service, easy to sign in and if they are not over booked will service your vehicle same day. Also recommend any potential problems that may arise in the future
- Michael F.
Jay was awesome. He explained the installation process of the exhaust system, and an issue that arose. Overall, very knowledgeable and professional. I will return.
- Marco P.
excellent hospitality. took care of me when i was in a dire situation.
- Verified Meineke Customer
They were very honest in explaining the work needed and eager to show me what was wrong with my vehicle.
- Verified Meineke Customer
Jay got me right! I brought my challenger in to upgrade my muffler. We discussed options and he gave me an estimated price. The price was more than I expected so Jay suggest I get half done then and come back the next week and get the rest done. That's exactly what I did. He removed the mid and back mufflers. Put 30 series flow masters on with electro coated exhaust tips. She sounds like a Monster now. I'm definitely recommending this location to everyone. Jay is the man!!
- Devon W.
The folks at Meineke Waldorf were great! Chris was amazingly helpful. He was dealing with a belligerent and incredibly rude customer prior to waiting on me; he handled that customer with patience, tact, and skill. Most people would have been tempted to take their frustration out on others, but Chris collected himself and treated me with an excellent level of customer service!
- Artemisia P.
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