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Meineke #398 Reviews

Average rating: 85 reviews

Featured Review

Manager Tim was very helpful and got the vehicle serviced promptly. Okay, it was more expensive than I wanted but brakes are not something to be trifled with ... I was hoping it would be just pads but I don't know enough to make that determination. The mechanic that did the brake job showed me the problem and explained the necessary ... and he did an excellent job. He also made sure everything was back in order when the vehicle was returned to me. Frankly, I was so pleased with the way I was treated that I brought another vehicle in the very next morning for an oil change. Nice job Meineke Beverly MA! Thanks.
- Verified Meineke Customer

Meineke #398 Beverly

MORE DETAILS>

119 Rantoul Street

Beverly, MA 01915-4239

Center Hours: Closed Now

M-F 8:00 AM - 5:30 PM

SAT 8:00 AM - 4:00 PM

SUN Closed

Call Us Today: (978) 522-3193

Additional Reviews

tim was cery hrlpful in getting my car in for brake pads and rotors on short notice. Very punctual and helpful.
- Verified Meineke Customer
Tim was very accommodating when I called at 7:45 & had to change the 8 am oil change to later in the day. 3pm was ideal with my schedule. He is courteous & professional.
- Verified Meineke Customer
The associate was more interested in fixing my car problems than in selling me repairs I did not need. Only did as much as necessary to solve the problem--and on two occasions that did not involve any cost to me at all. Therefore, I trust the guy I deal with and when he says I need a repair, I know that I need it and he is not just "padding" the bill. Trust was built with oil changes and other routine maintenance, so when major issues came up, I had the confidence to have meineke do the work. I do get second opinions on all major work, and compared to Firestone, Sears, and local auto mechanics, Meineke came in with lower prices, more convenient service times, better informed and more clearly expressed explanations of the issues and repair options. I enjoy working with a local business in my hometown, within walking distance of home. Much more convenient.
- Verified Meineke Customer
Tim is so trustworthy and helpful. I really appreciate the good work they do and the time they take to thoroughly explain the repairs.
- Verified Meineke Customer
I typically do not like going to garages because many times, they try to pressure me into buying additional services that I do not need. This is the second meineke that I have been to in recent years that treated me like a customer should be treated. The customer service was great and they did not try to sell me additional services or parts. The gentleman at the front counter was very friendly and welcoming, my wait for inspection was minimal and overall I had a great experience. Thank you!
- Verified Meineke Customer
They Notified me that I had to replace coil spring along with getting new shocks and struts and found best price for the part. Very upfront about the work that I needed done
- Sean B.
Brought my car because my brakes weren't working properly and the mechanic discovered that A ball joint was in dire need to be replaced. Upon completion, I was told of 2 other things that need repair. I will return to Meineke to have the work done as my car is running so much better. I believe I have found my new mechanics. Kudos to Tim and the crew in Beverly, Ma.
- Verified Meineke Customer
Extremely friendly and honest. Mechanic said I needed 4 bulbs to pass inspection; I wasn't sure that was true but took their word for it. On another one of our vehicles they told us "next time" we should think about brake pads. Another place may have said we needed them now. Very satisfied with my experience here!
- Verified Meineke Customer
Tim, Matt and take good care of my car. Trust is big. I trust these guys when helping me make a decision about care car.
- Beth R.
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