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Meineke #1297 Reviews

Average rating: 69 reviews

Featured Review

The store manager and the mechanic who fixed my car, I,can't recall their names.
- Verified Meineke Customer

Meineke #1297 Louisville


4170 Bardstown Road

Louisville, KY 40218

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (502) 526-5358

Additional Reviews

The store manager and the mechanic who fixed my car, I,can't recall their names.
- Verified Meineke Customer
Stephan is usually the person there when I go and he is always extremely friendly and helpful. All the staff members I've met at this location are awesome.
- Verified Meineke Customer
Took the time to fix my muffler when the store was very busy!
- Verified Meineke Customer
Manager extremely customer orientated, staff knowledgeable and often humorous (In a high stress environment) . I was given the option of not investing in repairs needed with probable costs later as a straight forward statement. 1800 dollars later and i asked only for a brake line replacement I drove away a satisfied customer. I came to Meineke for convenience (2 streets from my home) but came back for the service and straight forward information given to me. This crew practices professionalism. I would like my visits to be included in Perks Please
- Dan P.
Stephan and Team are always on point! Extremely professional, personable, knowledgeable, and courteous!!! Dont love having to get my car fixed...but can always depend on great service when I have to bring it to the Bardstown Rd Meineke Family! :)
- Diana R.
This was an unexpected repair so was happy they took care of it the same day at an acceptable price although I didn't take time to compare at other businesses.
- Verified Meineke Customer
The gentleman who worked on my car was a character, making me laugh even though my car was going to cost me more than I thought/wanted. Also he was very friendly to my son. Stephon had great customer service, knowledge, and was able to juggle working in the back and the front desk. Kudos to these two guys.
- Mary S.
Stephan was just awesome. He made my experience special and we connected because our names were similar (my name is Zephan). He was honest and up front about everything to do with my vehicle and he was clear and concise with the information given to me. He worked me in when I didn't have a scheduled appointment, and did it very quickly and without making me feel unwelcome. I will gladly return in the future!
- Zephan S.
I believe the manager and his ability to run his team was the best aspect of my experience. Zack got in there and worked right along side his coworkers to get the job done in a timely fashion at a competitive price.
- Rob W
Always great customer service!
- Sekou To
Directed me to the dealership instead of charging me to fix something that was covered under my factory warranty.......
- Verified Meineke Customer
I had jumped through hoops after hoops to get a car inspection completed for lyft. The staff was very helpful with ensuring all of my needs were met. I was highly impressed with the customer service from end to end. Thanks for all your hardwork. I posted a review on Facebook to ensure others were made aware of the wonderful experience I had at your location. Congrats on a job well done.
- Daniel Micheal B
The gentleman who manages the Meineke that I visit is an extremely pleasant, and very knowledgeable, person to work with. Every time.
- Verified Meineke Customer
Very good workmanship!
- Earl K
Zach is a wonderful person who explains things to my wife and I in terms we can understand. I have FINALLY found a shop that wont take advantage of us!!! Thanks again to the AWESOME staff on bardstown rd. VERY HONEST staff and I recommend the store to as many peeps as I can!!!
- Brenda H.
Zack did an excellent job, he was very helpful and patient!
- Kevin S
We found Meinekes location convient. We love the service we get there! The store manager is awesome! Everyone there is very friendly. Our favorite thing about Meineke is that they actually take you back while your car is on the lift and SHOW you what is wrong with your car! Meineke is the only place I know of that does that.. We were told at another location (big-o) that we needed brakes they said they were 95% gone, so we took our car to Meineke to get the brakes done that same day and they were actually 95% GOOD! We have found Meineke to be an HONEST place to have our car worked on! THANK YOU MEINEKE!!
- Jona J
Zach Eberenz always does a great job. I trust him and he's the reason I keep coming back to this store.
- Verified Meineke Customer
Just stay truthful on the recommendation that you give.......that goes along way with people
- Verified Meineke Customer
Very Professional
- Robert Sw
My wife's car had to have a new muffler and exhaust system put in. My 4 runner had to have both catalytic converters replaced and the gas cap. My vehicle seems to run with more power. My wife's car runs quieter than ever. It was bought used and it doesn't make noise at this time.
- Russell S
Keep up the good job guys!!!
- Victor T.
It was a great experience beginning to end. They found an issue that needed to be repaired and were very thorough in their explanation. I needed my brakes checked and they reported that there was not issue with them when they could have been dishonest and said I needed work done. Great job! Couldn't ask for anything more than the level of service provided on Bardstown Road!
- Verified Meineke Customer
What a fantastic place to take your car for repair. I was extremely shocked and surprised on how fast it took and the price. I WILL RETURN
- Joe L
Experience exceeded my expectations. Just needed a simple safety inspection completed. Car was given a very detailed inspection, and I appreciated the recommendations. Tech at the front desk was very helpful to me and several other customers who came in during my visit (very busy for a Saturday morning!).
- Verified Meineke Customer
Zack was great
- Richard B.
The crew was really professional and friendly. They make me feel good about coming there.
- Stuart B.
We had punchered our gas tank over the road. This location was the closest to us to have fix it. Stephen was absolutely phenomenal with his knowledge of car repair. The price was astronomical to fix but he worked out the plan to fit my budget. A few kinks were worked out over the past couple of weeks with the car issues but he was always there to help and suggest other repairs if I wanted the services. Great Job Stephen. You rock!!
- Joe L.
Stephan did a great job. I'll definitely be back.
- Ron S.
the front desk attentant was knowlable and very courtage to our need
- Gloria P.
getting ready to close and they still service my vehicle
- William H.
Zach and Stephan have been extremely helpful in the repairs and maintenance of my vehicle. They're courteous, knowledgeable and honest hard workers. When speaking with Zach I feel like customer satisfaction is important to meineke.
- Verified Meineke Customer
Stafon did a greet job. Ty.
- Verified Meineke Customer
Everything was great
- Robert D.
Zach took a look at my daughters Car and had the problem fixed ASAP. HE WAS kind professional and kept me calm during the process. We live out of town and he helped get my daughters car fixed and safe for her to return home safely.
- Carol P.
Fast and friendly! Zack the manager is real nice.
- Charles H.
All members were so friendly They were so helpful while explaining what was wrong and what needed to be fixed The work was done faster than I expected. They worked me right in and fixed my car. They were up front with the cost before starting anything. I was very pleased at there service and over all work they done!
- Tonya L.
The manager of this store is always there to help and always friendly.
- Verified Meineke Customer
Zack is great
- Richard B.
Awesome customer service!!! Great pricing. I was a little leary about going alone being a female. However these guys are awesome!!! Expecially Jeff think is his name older husky gentleman with glasses.
- Mitzi M.
Zack was the person that I dealt with the most and he was very knowledgeable made me understand what was going on we're going to get it taken care of so that's all I can say about that was I had complete trust in him thank you very much
- James C.
My Saturn Vue XR was tolled to Meineke to have an Alternator replaced. Stephan was very professional and kind; he kept me informed of what had to be done and how long it would be to complete. I was there from 12:30:pm to 4:15pm. I asked Stephan to check my brakes. He came back to let me know they were good. I am very pleased with the way my car drives. Well done!
- Verified Meineke Customer
The person at the desk was very friendly, helpful, and kept me informed of the progress. Excellent customer service!!
- Marie F.
The service writer and technician were great, fast, friendly and my car came out perfect.
- Justin F.
Good job.and goood people. Very profeetional job. And honest.
- Verified Meineke Customer
Manager and staff were very helpful
- Verified Meineke Customer
My first visit and i was very impressed with friendliness and professionalism. I totally trusted them and their work even though i had never been their before. This will now be my go to place and will reccomend to others. Thanks, Teresa
- Teresa S.
very courteous work was done with pride
- Skeeter S.
Everything was great except for the price of the service.
- Verified Meineke Customer
Even though it was close to closing time they did take my car and did the service that was needed.
- Linda B.
Very accommodating to help get the work do e in a manner that would work for my situation. All employs were helpful I did not ever think I was getti g a sales pitch. I appreciated the entire experience.
- James. C.
I always have the feelings that I am being leveled with and I like that.
- Hugh L.
Prompt efficient service Courteous and knowledgeable staff Fair pricing
- Verified Meineke Customer
I love the service I get from this particular store! Always out as fast as possible and I really feel like my safety and car's well being is always too priority!! Stephan is the greatest!!!!
- Verified Meineke Customer
They know what they doing, tell you in terms you understand
- Verified Meineke Customer
this location went above and beyond. unlike the one I use to go to
- Verified Meineke Customer
Great customer service everyone was super friendly. They did a through job with my car
- Joyce S.
fantastic job and done in timely manner.will use again when needed.
- Larry B.
They stand behind their work and are very helpful and happy to answer any questions you may have. They get the job done very quickly and get it done right. Great group of people working there, keep up the great work. I Highly recommend Meineke..
- Phylis S.
Excellent customer service! Fantastic work done on my car, thorough explanation of the whole process, and a friendly staff that informed me every step of the way.
- Jack R.
The employees are always nice. They take good care of my car. I will only take my car to get worked on at meineke.
- Sarah C.
The customer service was outstanding!! Both Stephan and Austin were friendly and efficient! Because I chose to wait for my car (first visit was maintenance/second visit was for new tires), I observed how both men interacted with customers in the Care Center and on the phone...always polite, honestly interested in each customer's situation. The wait time and cost of each of my visits were what I had been told at the beginning. I felt they truly appreciated my business.
- Carol K.
Stopped in they were very busy but checked out my car within 45 min. as stated would. Wasn't expecting quite the issues they found. But went ahead and had them fix them. Four hours later all fixed.
- June K
Great manager and felt like I was treated fairly and honestly.
- Tom A
Friendly staff very knowledgeable they go extra mile to take care of customer
- Mark M
Sthephon plain and simple. He handled everything with ease and finesse. Had an uber inspection and some needed repairs. I will send everyone to his location.
- Jeff J
Friendliness of staff, options of repairs, no pressure to have other work done at that time, listen to customers.
- Kim W.
This Meineke crew IS my car family. They know both of my cars pretty well. They give recomendations with no pressure and they get it that we are not made of money and work to make sure we spend what we do have in the best way to keep us and our cars safe. Stefan, Austin, and team know as much as I dont want to see their faces beyond oil changes (lol, jk), I am glad they are the ones I can work with when I get news that my car has a problem. They are a great team!
- Rosetta R.
They are fantastic. They worked me in late last week to help fix my AC. They refilled the Freon but we figured it was going to leak again. They assured me that there would be a warranty if things worsened. Things got worse a couple days later and they brought me back in. They found a leaking trigger valve and replaced at no cost. These guys are awesome.
- Keith S.

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