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Meineke #1858 Reviews

Average rating: 25 reviews

Featured Review

the service has improved- I wasn't too happy about previous experiences
- Verified Meineke Customer

Meineke #1858 New Albany


3723 Charlestown Road

New Albany, IN 47150

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (812) 590-8674

Additional Reviews

the service has improved- I wasn't too happy about previous experiences
- Verified Meineke Customer
Josh and the crew are consistently great! They have earned my trust and respect.
- Ken J.
Josh & Gary were straight shooters about the issues with my 2009 FLEX. They took care of the issues and got the family vehicle up and running!
- Joe J.
I've been going to the Meineke in New Albany, IN for years now. They have always been extremely courteous and professional.
- David C.
I was immediately greeted when I entered the building. The employee was very nice and attentive. I really liked the fact that although he was waiting on another customer he took the time to greet and acknowledge me. Everyone I encountered on my visit was very nice and professional,
- Joyce B.
Your team member Josh was there on Veterans Day. He opened the shop early, directed traffic in the parking lot, offered coffee, seating to the veterans and provided OUTSTANDING SERVICE and RESPECT to everyone. He is a veteran serving again on Veterans Day, representing your organizations gratitude to those who served!
- Verified Meineke Customer
I've been going to this location for years. They have always been very professional and very fast.
- Verified Meineke Customer
Everything that was done a new radiator was done fast and the staff members could not have been nicer.
- Verified Meineke Customer
Very good manager sorry forgot his name work was done in a timely matter the car run better than it has in a long time
- Paul B.
The staff at Meineke New Albany are professional and good to work with. One indicator of how good this group of service professionals are is the fact that it is extremely hard to schedule a service appointment with them. You have to make an appointment at least a week out. To me that is a testament to their work that they are in such demand.
- Ken J.
Josh is a super person he takes time to go over my needs and always call to make sure everything is good with the car
- Paul B.
Great communication with me on my vehicles issues.
- Darryl Douglas.
I got an oil change . I was in and out in no time ! I don't remember the young man's name that helped me ... He may be the manager I am not sure but he was extremely nice not only to me but to the other customers that were there. Very impressive!
- Brenda K.
The gentleman that helped me at the front desk was great. I was not feeling well and he got me in and out very quickly and called me by name when I came back in a couple hours later. He was clean had great manners polite and was super nice. It was nice to see rough and tumble guys be so kind so early on a Saturday morning. Great job on customer service - I will return.
- Erika S.
they do a great job and they make you feel comfortable as soon as you walk in. I'm a Vietnam vet and I appreciate what they do for the vets.
- John C.
I was under the impression my car was going to need a lot more work. Bill suggested they check it out first...ended up saving me enough to put a new exhaust on. Guys got the car running great and it rides brand new.
- William R.
We have been very happy with Meineke in New Albany for a couple of years now. We feel that they are up front and honest and don't try to sell us anything unnecessarily.
- Lee Ann / Monty H.
Fast service. Explained issues they discovered and recommended additional service but did not push me to have the work done. Very professional.
- Verified Meineke Customer
Great service, explained and showed me all the damages that needed to be repaired on my car before doing anything. Great customer service
- Verified Meineke Customer
Great service, great prices, and they got my car done really quick. I work at Ford and I choose to get my service done here instead. The new shop manager at this location is amazing and so are all the mechanics. I will be using this as my primary shop as long as they are there.
- Verified Meineke Customer
I've always been treated well any time I've gone in for an oil change. I appreciate the staff at the New Albany, IN location
- Sarah M.
This Meineke has always been fair and honest with estimates for car repairs needing to be done compared to others. I recommend them to others.
- Verified Meineke Customer
Bill and Gary were very professional and courteous. A well run shop, Great service and commitment to the customer
- Aaron C.
They do a consistently good job working on both my business vehicles as well as personal vehicles.
- Edward M.
They had my car all day trying to determine the root cause of my issue, but because they couldn't guarantee that what they found was the problem, they didn't charge me the diagnostic fee. I was blown away, and surprised by the honesty. Everyone was extremely friendly and helpful! I sent a family member there for brakes the next day, and he was just as satisfied. I will definitely be back!
- Becky S.

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