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Meineke #124 Reviews

Average rating: 95 reviews

Featured Review

The Muncie crew is top notch! Larry Brannon and the Crew, especially Bill Parson are great guys. The customer service is unmatchable! I trust these guys with my daughters vehicles and that says a lot!
- Frank O.

Meineke #124 Muncie

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1303 West McGalliard Road

Muncie, IN 47303-2132

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (765) 876-3368

Additional Reviews

The Muncie crew is top notch! Larry Brannon and the Crew, especially Bill Parson are great guys. The customer service is unmatchable! I trust these guys with my daughters vehicles and that says a lot!
- Frank O.
The guys at the shop are personable they know you by name. It's like you are taking your car to a trusted friend or brother in law to get the work done.
- Tom K.
Larry, Glenn and Adam are the reasons we keep coming back.
- Jim C.
Glenn and staff is always friendly and nice. They do a great job explaining on what is going on and what they are going to fix it. Keep up the good work.
- Jr M.
The customer service was wonderful!!! Everyone was extremely professional and knowledgeable.
- Alisa C.
i have dealt with Glenn & Larry for many years & with multiple vehicles & have pleased with every visit! Great crew!!
- Verified Meineke Customer
Larry and his crew are always on point and fair with me on any repairs or recommendations that need attention on my vehicles. I trust them!
- Verified Meineke Customer
Service is great as always and staff is friendly and knowledgeable.
- Steve C.
I trust the men at Muncie Meineke because I feel they are honest and trustworthy and are certified mechanics.
- Pam B.
Larry Brannon was a Great help for me and my girlfriend, treated us good and got us in and out. We will keep coming back thanks.
- Verified Meineke Customer
We were advised of 2 different options on parts and the difference in the less expensive parts was negligible. Therefore, we had the better parts with better warranty installed.
- Ray J.
I was returning from a trip to Indianapolis, when my truck started to vibrate and seemed to loose power. I also noticed that the "Check Engine" lite would come on and then go out. I was able to get to the shop by around 4:00 pm. I explained to Glenn what was happening. He told me that because it was close to the end of day that I might have to leave it overnight. I explained that I worked in Marion and no other way to work. That is when he went way over what I expected and told me I could take the shop truck home till they got mine fixed. Wow! I don't remember what the techs name was, who was looking at my truck, but he came over and told Glenn that he had confirmed that the problem was a faulty coil. They checked and discovered they had the needed part in stock. I less than an hour I was back on the road. I can't say Thank You enough!!
- Paul H.
The Service was on a Saturday my mechanic was off Jiffy Lube suggested I go to Meineke And my car was repaired in about 2 hours Thank You
- Charles K.
Larry from the Muncie Meineke service center helped me fix the problems that I was having with my car. He explained everything in great detail and even showed me the issues with my car. He was very friendly and helpful, and I plan to return and have him fix any future repairs needed for my car.
- Verified Meineke Customer
Prompt, friendly, helpful, supportive, worked out necessary needs with price and my ability to pay. Thank you for the free, chilled, bottled water!!!!!
- Verified Meineke Customer
Larry is amazing. Always friendly, professional, and treats each and every person that walks through the door with respect and kindness. He explains the process and all the options to meet the repair needs in a way that is easy to understand and allows the customer to make informed decisions. I have confidence in the quality of repairs made, trusting that I can count on an honest evaluation of the repairs needed as well. I would, and do, recommend Meineke for all car repair needs.
- Anisha C.
I needed my brakes worked on badly. There was a scrapping sound coming from one of the rear wheels and the other was not working normally. I called at 8:30 AM and was told to bring my truck in at 11:00 AM. They test drove my truck and verified my complaint, got it in the shop and on the lift within 15 minutes of my arrival. The manager, Larry Brannon, showed me what problems were found and explained what repairs were needed and my options. He prepared a quote for the work to be done, which I approved. I was out of the shop by 3:30 PM with new brake pads and shoes front and rear, new rotors front , turned drums rear, new spring and self-adjuster kits rear and a front caliper mounting bolt problem repaired. I couldn't be happier with the service I received and the brake system performance has been restored. The staff and crew couldn't have been nicer and the waiting area was clean, comfortable and well kept. There was hot coffee and cold water for the customers and a spotless restroom stood by for your convenience. Lunch and shopping opportunities are all within a city block walk. No boring wait time here!
- Rocky P.
Glenn and Larry are so kind and sincere. Answered any questions I had and the service was fast! I was ready to go before I knew it. What an awesome experience- I highly recommend this location!
- Krishina R.
I took my car into the care center to have my oil changed and my breaks inspected. The visit ended up costing me $900 for an oil change two new brake pads an air filter and some belts. The service was good and the staff was extremely nice but the price was quite outrageous. If prices were more reasonable I'd love taking my car to meineke.
- Morgan H.
I love going to this Meineke. The staff there is always friendly and helpful. Whenever something is wrong with my car they go over and explain everything to me. Now I don't understand anything so I always have them explain to my dad on the phone. They try really hard to work with you. If you need something fixed that is important then they try their hardest to find ways to give you discounts to get it done. They believe in your salty when you leave more. It is just a really great Meineke.
- Malyssa L.
This visit was on par with the quality I've come to expect from Meineke particularly Larry. Great guy.
- Daniel S.
I love the personal experience you get with the guys at this location. They are up front about what you need and are good at there job.
- Janie B.
This survey is not comprehensive enough. I come back to Muncie's Meinke not only for the quality of service but for all the reasons you listed on your first questions. I trust them implicitly. If Larry or Glenn make a suggestion I follow it without question. I've been coming there for years and the only time I've been anywhere else was when I took my care to the dealer because of a recall for that particular make and model. I wouldn't go anywhere else and have in fact recommended to several other people who have been just as satisfied as I am.
- Kathryn K.
Right off I noticed. Each customer was treated very respectful. The writer Glenn welcomed me I told him my problem he got right on it gave me a couple of options I chose one. They got right on it within an hour or hour and a half my truck was ready brake job complete solved my problem. Working great now very pleased. writer GJ1. and.tech was JN1. At the Muncie IND store
- Steve H.
Great value. Friendly and professional staff at my Muncie location.
- Steve F.
Found additional problems that were still covered under my powertrain warranty and recommended taking car to dealership to fix.
- Vicki C.
The staff is always friendly and knowledgeable. They will inform you of high need maintenance and let you know if something can wait. They also are aware of manufacturer recommendations and let you know when those come up. I'm sure I pay a little more here than I would at other places but I don't have to worry about whether or not I'm getting quality car care.
- Shane L.
The service was great and what i really liked was how the associates would joke around and have fun.
- Mike L.
You put my exhaust system back to it original state and made my vehicle run like new again.
- Verified Meineke Customer
The customer service is excellent! Larry Brannon is professional, friendly, informative and without fail kind and courteous.
- Verified Meineke Customer
Very professional, not pushy, just informative. I highly recommend this place.
- Mike K.
I continue to be very impressed with the professional and care that I receive at the Muncie Meineke. Larry and Glen are always so good at explaining and issues with my vehicles and the options and costs. I know that I might find another place that might be able to do some of the same types of services at a competitive rate, but I continue to come to Meineke because I totally trust them and appreciate their service and help.
- Joe S.
Larry , Glenn , Jeff , Steve and the entire staff at Muncie are always great and wonderful to be around while they service my fleet I always know that all potential issues with any of my vehicles is addressed Michael Jay Shannon CEO of MJS MORTUARIES
- Michael J Shannon.
The service reps went out of their way to check out maintaince on my truck to get it ready for the winter and was honest about things it needed or didn't. Often mechanics will say something needs done when it doesn't but not mienke
- Rachel K.
I worked with Glen and Adam Brown. They were both friendly and engaging. The work was done well and timely. They were very busy when I came in but they worked me in with no problem. I saw smiles on everyone's faces frequently. Comfortable waiting area too.
- Maria L.
Larry Glenn and the entire Meineke team are extremely courteous and helpful. I have been taking my vehicles there for years and feel like I can trust them completely to get an accurate diagnosis and a fair price. They have always tried to work to give me advice on what repairs need to be done. In today's world, with the complexity of vehicles, I find that trust is the number one most important trait to look for in a car care center. I appreciate being able to completely trust this Meineke location.
- Joe S.
Everyone was really helpful and friendly. They showed me what all needed to be worked on and explained all of the possibilities of what might happen. I really appreciated them taking me back to my home and picking me up afterwards. It took less than half a day and made my life a lot easier.
- Doug N.
Like always the staff was very friendly and ready to help get me on the road again. My wife was in the hospital and I needed to be with her daily
- Bill P.
Glenn and Larry are awesome guys. They are from the community and they understand the need of the people they serve. They went over and beyond to fix our van and they gave us a great price. I recommend all my family and friends to Meineke and wouldn't go anywhere else to get my car fixed. The service is great and the staff are awesome. Great Job!
- Tony B.
They are always friendly and respectful. Each time I have work done on my car, they go above and beyond to help me. I always feel like they try their best to give me the best deal. They truly care, I wouldn't take my car anywhere else because of the management, staff, and quality of work.
- Steve D .
The entire experience was satisfying.
- Luke L.
Very friendly and polite yet professional.
- Cynthia S.
Stephen Isely provided great service and is someone we trust.
- Verified Meineke Customer
All of the employees were friendly, knew returning customers by name.
- Verified Meineke Customer
I needed a muffler put on. You were open on Saturday and was able to get me in and get the job done. The staff at the Muncie location was professional and they were nice to both my wife and I. I will be back.
- Verified Meineke Customer
These guys are always top notch.
- Verified Meineke Customer
Identifying the problem quickly and efficiently explaining the issues to me and availability of parts and competent mechanics.
- Verified Meineke Customer
Larry was great help, suggested other items on maintenance schedule that needs to be done in near future.
- Verified Meineke Customer
Larry is absolutely amazing! Redefines customer service! Other car care companies could take a lesson from him!
- Audrea S.
Alternator went out and I was from out of town. The employee quick charged my battery so I could get my car to their shop. Then changed the alternator. No Meineke in my town.
- Verified Meineke Customer
The staff at the meineke in Muncie are an awesome group of guys. They walk you through every step and explain why you need the parts you do and to try and find you the best prices.
- Damon S.
Larry does an absolutely great job explaining in detail what maintenance is being performed. I trust him Larry and the entire crew with all of my vehicles. I will continue to use this location based on my respect and trust with them. Thanks Joe
- Joe S.
I had two new front tires installed. Larry and Glen were very helpful and professional. I just went back today to get the tires torqued. Thanks guys!
- Nathan S.
There isn't anyone I'd rather have look at my vehicle than Glen or Larry at the Muncie Meineke. They are always understanding and will always tell you whether a repair is urgent for safety or just superficial and can wait. Glen and Larry always tell you what the best route is for quality budget or potential problems down the road. The best part is that they always listen to you and understand that not everyone can afford every repair. I would give the Muncie Meineke with Glen and Larry an 11/10 if I could!
- Adela G.
The Muncie Meineke store staff is BY FAR the best staff I have ever dealt with at any car care center. EVER ! It's not about price. Candidly there are places I could get oil changed and my car checked for less money. But I've tried some of those places and have no confidence in them. But the biggest reason I come back time after time is the service. Every member of the store staff (including the guys in the shop) is always friendly knowledgeable courteous professional and helpful. Most of all they are straight-shooters. I can trust their evaluations and recommendations. They tell me what additional maintenance I should consider what needs to be done now and what I likely will need done the next time I'm in. But it's not just the way they treat me. While waiting for service I've seen them deal with everyone from a local judge and pastors to local college students to people who are struggling just to keep a car going. Everyone -- black white affluent or not educated or not -- is treated with respect and dignity. Even those who come in exasperated because of car trouble or leave agitated because the problem they brought their car in for was more serious than they expected are treated with the same respect given to everyone else. This is not only the best operated car care shop I've ever been in but one of the best service businesses of any type that I have ever dealt with. They are that good.
- Stephen T.
I have great trust in Larry, Glenn and the crew and know that they will get my vehicle fixed to the best of their ability. They are always very honest and upfront about anything before they do the work. Thanks guys! Joe
- Joe S.
Larry and his team provide exceptional quality and customer service. Attention to detail and professionalism are qualities I value and they possess that and much more. The store is friendly and inviting. The team goes above and beyone in all areas!
- Matt H.
All of the guys were just so friendly! The atmosphere was wonderful. It wasn't a normal mechanic shop, the waiting area was clean comfortable and warm. The guys let me know right away when they found something new and did the best to find my cheapest route.
- Chelsea R.
Larry and Glenn always take excellent care of me. I was out of state once and my daughter's truck broke down(overheated). One phone call and they went and got her as I couldn't. They always go above and beyond and thet are why I come back. Thank you to both of those guys!!
- Gary V.
We came in for an oil change and the staff was amazing they were very nice and professional. The wait time from the moment we pulled in to the moment we pulled out was amazingly quick and while doing the oil check they alerted us to a few issues we did not even know we had... keep up the great work.
- Amy S.
Larry explains what needs to be addressed and takes the time to educate me. He has outstanding interpersonal communication skills and so does Glenn. A dynamic professional team. And, so are their tehnicians. A great place to take my car and I trust them all to do what is best for my car...so glad they run this business.
- Reba W.
MY car wouldn't start so I had the car towed there. The staff was really nice and made sure I had a ride home and told me that they would figure out what was wrong with my car. I went home and after a couple of hours one of the workers called me to let me know what was wrong with my car and told me how much it would be. I told them to go ahead and do whatever they had to do in order to get my car working again. When my car was done it was about 10 minutes until they closed and the worker that called me asked if I would like to pick up my car that night. I said that I would if possible, and he said no problem and that he could stay open a couple extra minutes so that I could pick up my car. Everyone was so nice and I really enjoyed the experience. The bill was expensive but I know that, that wasn't their fault. The workers were so kind and I would definitely visit Meineke again!!
- Allison W.
For many years, Meineke has worked on all of our vehicles and I wouldn't trust anyone else. We have had the best service and there is no need to shop around.
- Troy W.
The staff was very friendly and professional. They explained additional services needed in a clear, concise manner.
- Gerald J.
The staff really went above and beyond for me. I stopped by between classes thinking that I just needed a quick fix - turns out that I pretty much needed a new exhaust system. Not only did the staff fix my car, but they went so far as to drop me off on campus with their own personal vehicle so that I could attend class. I truly appreciate everything that was done for me :-)
- Hannah R.
The shop was clean & comfortable while I waited for the service to be done. The gentleman behind the counter was very friendly & kind.
- Verified Meineke Customer
Larry and staff are accommodating and trustworthy.
- Verified Meineke Customer
My visit was nice. Nice customer service and efficient timing!
- Ryan K.
They are always able to help in a pinch, will let me use the loaner van if repairs take all day. I appreciate that.
- Christin L.
Larry is always going above and beyond for customers.
- Verified Meineke Customer
Best customer service around! I literally felt like I was sitting in my living room with family at Meineke! The employees were kind and thoughtful throughout the whole process. I love this place! I will go out of my way to buy from Meineke from now on.
- Verified Meineke Customer
I trust Larry and the crew to provide needed service at a fair price! Thanks,
- Joe S.
No better place to take a vehicle to get it worked on. Larry & Adam are great.
- Verified Meineke Customer
Good service very friendly service men and getting car done very prompt Thank you
- Verified Meineke Customer
Honest, trustworthy, friendly. I am a traveling account merchandiser and use my own vehicle, so it is very important for me to have a stable place to bring in my car. They're a great group of professionals. They treat their customers in a friendly and respectful manner. They never talk down to me and they never try to “up-sell” me into services I don't need. I trust them.
- Courtney J.
The staff were very experienced and fixed my problem quickly. I was pleased and relieved that the situation was quickly resolved.
- Bev L.
they helped me out when my 96 yrsold sisters battery died on cold day
- Rodney Q.
Everyone there was very friendly, helpful, and accommodating. I didn't feel like just another customer.
- Verified Meineke Customer
Larry was a tremendous help and explained everything thoroughly and noted things in my account that I would be in to buy at my next oil change. Very friendly staff and quick service.
- Jessie M.
The owner, manager and technicians are always friendly and professional. The work is done promptly and correctly. I've never had a problem with anything they did to my car.
- Barbra B.
Super service. Worked my car in because I was leaving on a trip. They even let me drive their car for the day. Very nice staff
- Patty K.
They have always helped me and been very friendly. The service is great. I always go back with any problems my car has.
- Malyssa L.
I have been a loyal customer of Larry's for a long time. He is always honest about repairs. His techs are all reliable and do a great job.
- Verified Meineke Customer
Everyone was extremely nice, and they got things done in a timely manner.
- Verified Meineke Customer
Amazing last minute service. I was fit right in without an appointment!
- Verified Meineke Customer
Very friendly customer service was great. Very fair and reasonable.
- Mary A.
Larry is awesome. He has always treated me well and taken care of me. I appreciate that even when it is just and oil change the extras mile is gone to help those of us who know little about vehicles know what is truly going on under the hood. Plus I will gladly patron a company who recognizes veterans.
- Gary Q.
Great service with a smile. Personal touch. I trust Larry completely.
- Gary D.
This place has great, friendly people! The owner is a gem, and I love how thoroughly they explain things!
- Emily L.
The staff at Meineke made me feel reassured, relaxed, and taken care of. I never felt like I was being duped into purchasing a service that I didn't need or being upsold. From the moment I called for a tow truck, the service was incredible. The tow truck arrived in under 15 minutes and the driver was kind and friendly. I was provided with a loaner car free of charge to use for the rest of the afternoon until the work on my vehicle was complete. The manager even showed me what exactly was wrong with my car and explained every step of the process. The work that needed to be done took less than three hours, which is amazing! Lastly, when I realized the air conditioner wasn't working after my visit to Meineke, when I brought my car back, they sorted the issue out in no time at all. I will be returning to Meineke for all my vehicle needs in the future!!
- Claire A
They are always friendly and willing to explain everything thouroughly. The space is clean, and they have free coffee! I also really like the free towing services offer for members.
- Rebecca L
They are always prompt and courteous. They explain clearly when they have found a problem with my car. The waiting room is always clean and comfortable.
- Barbra B
You have fixed what needed to be, but didn't pressure to get other things that could wait a bit due your knowing about our urgent medical bills.
- Sally S
Friendly and informative service; I was so surprised at how inclusive I was in the diagnostics of my cars needs. Also the environment is welcoming and the the service I got was super quick and affordable!
- Amanda H
Courteous and helpful customer service. The mechanics were very clear about any and all concerns , but weren't aggressive in trying to get me to have extra work done. They looked at everything I asked them to cover, and were able to explain all the repairs before starting any of the work.
- Doug N.
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