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Meineke #913 Reviews

Average rating: 58 reviews

Featured Review

It would have been over an hour before I could get service (they were busy). The manager gave me his card and invited me to call back later in the afternoon to see if they could take me. I did, they could, and there was no wait time. A great alternative to having a customer sitting around. He represented Meineke very well!
- Verified Meineke Customer

Meineke #913 Indianapolis


3150 South Madison Avenue

Indianapolis, IN 46227-1126

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (317) 429-0983

Additional Reviews

It would have been over an hour before I could get service (they were busy). The manager gave me his card and invited me to call back later in the afternoon to see if they could take me. I did, they could, and there was no wait time. A great alternative to having a customer sitting around. He represented Meineke very well!
- Verified Meineke Customer
They all were amazing
- Vernon S
Although my poor little Suzuki was not worked on here, the guys did a great job! My car was past the point of fixing, they checked it out. We decided not to have it worked on, and they were very okay with that, they even let me keep my car parked there (since it wasn't drivable) for about 5 days while I waited on a company to tow it for scrap. I felt like if I had a question I was able to go to them and they were very willing to help. Even on the day I was cleaning out my car, one of them came out and offered to help take off my license plate. Great service, I will be back. Thanks guys!
- Emily H
Steve is the manager and he always makes me feel welcomed. He is prompt, courteous, and extremely knowledgeable. He is the reason I keep coming back. He recommends needed services and understands if you can't afford it at the time. He never pressures you but he let's you know the seriousness of the problems.....and this is why I like to do business there. Keep up the good work!
- Monea S
Excellent customer service, great team spirit and prompt fast service. It made my day!!
- Johnette G
I keep coming back to this Meineke because I trust what Mike (the manager) tells me. He is very honest and if there is anything he can't provide he will refer me where I can go. When I needed new tires he referred me to another honest and reputable place to go. My appointment for this visit was for 11:30 am and we had an unexpected rain storm. I called Mike at 9:30 am to ask him if anyone had cancelled because of the rain storm and Mike told me to come on in. I got there at 9:45 am. There was another lady with a 9:30 am appointment that didn't show because of the rain storm. Mike went ahead and pulled my car in and did my oil change and I was on my way home in record time. I can't praise Mike enough. He is an awesome person and manager!
- Shari W
They did my oil change and put in a new air filter in. My car runs great, got it done quickly.
- Barbara S
Mike and Scott are always so great and professional to me. Straight to the point, and talk to me in a way that I understand. I love this place!!
- Nicole H
Always go to see Mike Hawkins, he is our car doctor.
- Angie P
Mike at the Madison Ave location in Indianapolis, IN. He explained things thoroughly and made sense. He also sent emails of various areas on my car that needed attention. He also kept my stress down!
- Rhonda H
Mike and Dave were extremely helpful when my car broke down. On a later occasion, Chad so kindly gave me an oil change right before they closed shop!
- Bridget A.
I only had to wait a few minutes for the oil change, and the man at the cash register was very nice and helpful, if and when I asked him questions, I was very satisfied. I'm sorry but I do not remember his name.
- Dumas B.
I had maintenance done on my car and was notified of other things that needed done at certain mileage, so I returned for that. I have my entire cars work history at this branch including past electrical problems and brake replacement
- James Ca.
Scheduled an apppointment, which worked out very smoothly.
- Verified Meineke Customer
Mike was very easy to work with. He didn't talk down to me and was very professional. I have been very pleased so far with the service & friendliness of the whole group at this location.
- Verified Meineke Customer
Mike was very helpful and telling me what else I needed to do to my truck. I told him I would be back for the work to be done
- Verified Meineke Customer
Service manager always very pleasant. Have no contact with any other members of the team so I have no comment about them.
- Sharon M.
Michael one of the managers was very professional and so nice. He actually showed me what was wrong with my car and explained the charges to me. Michael deserves recognition for his time with customers and his friendly attitude. I was confident that my car was being taken care of and that the price was worth it. Michael works at Meineke Address: 3150 South Madison Avenue Indianapolis IN 46227 Phone:(317) 429-0983. PLEASE RECOGNIZE HIS HARD WORK.
- Brooke M.
As always Mike was a great help and got our car fixed quickly the next morning in time for us to make it to our concert on time
- Richard S.
Mike was very nice!
- M T.
I had a mini crisis recently with my electronic alert in car showing tire pressure in one tire dropping rapidly and the others as very low. Since I was near the Meineke Center on S. Madison, and was familiar with the service there, I drove over to them and the manager was quickly responsive to my issue, checking and putting air in tires that was needed. It turned out that the electronic gauge in my car was incorrectly reading tire pressure, This kind of service can't be beat! I wasn't even charged for this! I will keep returning to this Meineke for my car's service needs. One more thing, I just had oil changed and the manager was gracious enough to reset the electronic oil gauge monitor on my car. WOW, this is great service!!
- Mary Ann M.
Mike as usual is knowledgeable and very helpful
- Paul M.
Very quick and was very good communication.
- Barbara S.
Very friendly, answers questions, very knowledgeable. It is always a pleasure to talk to Mike, he does his best to figure out my problems. Thank you so much for all of your help!
- Cheri T.
Always friendly and very attentive. ..
- Beverly A.
Fit me in at the end of the day. Diagnosed and explained a leak in the gas pressure gauge.Very nice people.
- Verified Meineke Customer
Mike is always accommodating friendly helpful and full of knowledge. I greatly appreciate how he runs his store I can tell he cares.
- Verified Meineke Customer
They were very knowledgeable, changed my oil, very professional, and sent me on my way..I will always come back
- Kim L.
Mike was able to fix my breaks on my truck. And stop it from making a horrible sound that others was unable to fix.
- Verified Meineke Customer
Very helpful. I am unfortunately a new widow and my truck needed breaks. I told the staff member that assisted me about this and that I didn't know much about cars. He was thorough on the information and told me what I needed and didn't need. I feat very informed.
- Donna M.
I started using this meineke shop when my sons joined the military and was no longer here to work on my car change oil etc . I've been very satisfied every visit . The employees are great at explaining what I need and why . They're very accommodating for me as far as getting me in when I have a limited time frame. Mike Hawkins the manager is awesome at making sure he can get me in when I'm planning a trip to visit one of my sons. And when I've had to have more than just an oil change Mike and the shop owner Scott have been very helpful and went out of their way to get me the best deal that they could on my parts . I only go to this shop & I tell everyone I know that they should go there . I'm basically a walking talking advertisement for this shop .
- Linda M.
I recently moved to Indianapolis by myself and during my first week at my new job I locked my keys in my car. I had no way to get into my car or apartment after work without those keys. I don't know very many people here yet and now I live too far away from my parents to get help from them. Building security recommended that I should get a locksmith but it would be very expensive. As you can imagine I don't have a lot of financial excess since I'm starting out a new job. I was frustrated with myself and I felt helpless. I remembered seeing something about roadside assistance service that came with my oil change purchase. I went online and got the number to call for the assistance. I had my keys within an hour and because they called me when they arrived I was still able to work while I waited. Not to mention this service was free of charge to me. I really appreciated Meineke being there for me on a stressful day!
- Emma S.
Mike is so knowledgeable and always the epitome of professional. I have a newer car now and I like how he advises me on how to take good care if it. All of the employees at this location have been kind and helpful. They do a great job. There are 2 other locations closer to me, but I will continue to use the Madison Ave location because of their honesty and fantastic service.
- Rhonda G.
After years of Larry never remembering me, we now have Rich to greet us at the counter. I've seen him 3 times now, and he remembers me! Jay has been working on my cars for YEARS! I just hit 30,000 miles on my Chevy Malibu, so while doing the oil change and tire rotation, they looked up what else should be checked at this mileage. Everything on this list was checked off, and most of it was services that they provide anyway. We are already on track for what happens at 45,000. Jay always takes the time to show me everything he is doing and doesn't treat me like some airhead that knows nothing about cars. I haven't taken a car anywhere else, lest for body work, and won't! Jay for President!!! LOL.
- Adrianna H.
I had an appointment scheduled for 11:30 am, but was done with my errands at 10:15 am. It was raining and I just wanted to get home. I called and was told to come straight in and they would take care of me. I was there in 10 minutes, they took my car right away and I was on my way home in less than 30 minutes. This location is the only one that I visit because they always treat me like I am special. I appreciate everyone of the guys that work at this facility. They are totally awesome!
- Shari W.
They were fast and did a great job. They let me know about a couple other things we needed to correct on the vehicle also.
- Linda N.
Friendly and fast but had problems that required return visits my last 2 oil changes.
- Verified Meineke Customer
Excellent customer service!!! Very helpful and always go above and beyond. My favorite place to go !
- Sarah G.
Great customer service, and they want the best for their customers
- Verified Meineke Customer
The shop that I go to have reliable professional staff
- Fernando A.
The staff at Meineke are so personable. They are just like family. Most importantly, the prices are comparable and the work is always the best. I am always referring others to go to Meineke. I could never go anywhere else.
- Sandra G.
Mike and the guys make you feel at home and not like they're trying to sell us anything we don't need. We have 4 second hand vehicles that are always in need of TLC and they help us out even though we have to spend money to make our drive safe. We will be returning soon
- Verified Meineke Customer
The guys were professional and made me feel like they cared about getting my car repaired at a low cost
- Verified Meineke Customer
they treat you right as a customer. they don't try to sell you stuff that is not needed. I would trust them to work on a car of someone deep in my heart. as long as the crew stays at this location, I will be a loyal customer.
- Verified Meineke Customer
easy to make an appointment and got my oil changed quickly
- Verified Meineke Customer
The manager Mike (I think his name was) was extreemly warm and helpful.
- Connie M.
I did not have an appointment and I was still able to get into my service station and get what I needed done in an efficient and professional manner.
- Verified Meineke Customer
Because they were so friendly and it did not take long
- Verified Meineke Customer
Mike was great as always. He's very personable and easy to deal with. He explains the issue extremely well and handles the problem as soon as he can. I really trust him and know he's going the extra mile for me. I've recommended him numerous times and won't go anywhere else. He's a valuable employee. Thanks, Mike!
- Ryan H.
The service was great and so was everyone we talked to
- Janice S.
The staff were attentive and took care of my concerns. A truly profession staff at his location.
- Mel H.
Fast, considerate; great communication. Appreciated same great interactions with other customers.
- Jane W.
Mike is always ready when I drive there for my appointment. He gets my car taken in to the bays immediately after I arrive. His guys get to working on my car immediately and before I know it, my car is done, I pay my bill and I am on my way. Mike and his staff are friendly, courteous, honest and dependable. Awesome experience.
- Shari W.
he reson why i would tell them is because the service that you get and also work with you they explain everything to you there Tech are awesome too . I have not had a bad experience with since i been going there and i been going there for some time they are the BEST.
- Sandra B.
Great service. Very professional. They found parts and worked fast so I could continue on with my road trip.
- Jennifer D.
honest and won't try to cheat you out of your money, even the females
- Verified Meineke Customer
Fast friendly professional service. They actually greet you with a smile and a welcome rather than act like you're a bother.
- Dustin W
My brakes job was excellent. I was treated in a respectful manner. I would highly recommend Meineke.
- Mattie W

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