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Meineke #581 Reviews

Average rating: 49 reviews

Featured Review

My experience was very pleasant. I dropped off my car, with the description that it was loud, and they got it into the shop right away--ahead of schedule--and very quickly communicated with me what the problems were, both via email with pictures, which was very helpful, and by voice mail. I conversed with the shop, and was given a verbal description and the options for repair/replacement. I gave the go-ahead for the work, and shortly thereafter was told that my car was available for pick-up. It went very smoothly.
- Verified Meineke Customer

Meineke #581 Westchester

MORE DETAILS>

10139 Roosevelt Road

Westchester, IL 60154-2643

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (708) 498-0602

Additional Reviews

My experience was very pleasant. I dropped off my car, with the description that it was loud, and they got it into the shop right away--ahead of schedule--and very quickly communicated with me what the problems were, both via email with pictures, which was very helpful, and by voice mail. I conversed with the shop, and was given a verbal description and the options for repair/replacement. I gave the go-ahead for the work, and shortly thereafter was told that my car was available for pick-up. It went very smoothly.
- Verified Meineke Customer
The only reason I drove the extra miles to this location was based on customer reviews. The closer Meineke had bad reviews and I did not want to take a chance going there. Glad I didn't. The store is eh compared to looks but that's the neighborhood it's in. Staff treated me well and was nice and to the point.
- Billy H.
We use Meineke because Chad is trustworthy and honest and we always get quality service.
- Jim B.
My car had failed the state emission test and I had taken it to, two other shops who were unable to solve the problem, finally I brought to Meineke where they inspected it and found what was causing the problem and made the necessary repairs and my car passed the state test. Winner!
- Bert T.
We had a very unusual problem. The staff put a lot of effort into explaining to me - showing me - what had happened.
- Verified Meineke Customer
Chad always makes my visits painless. I trust him to not sell me a service I don't need. I believe because of Chad and his staff my 18 year old car is still running well.
- Jennifer B.
our service advisor was Chad always very helpful and knowledgeable very reliable service Rick Urso is the owner and the whole crew is always on top of their game
- Vic F.
Chad and team are awesome. They provide excellent service and I trust them which speaks volumes!!!
- Andrea B.
All staff members I came in contact with were courtestous.
- Verified Meineke Customer
Chad and Rick at the Westchester IL location work with integrity. The job is always done well and at a fair cost. They are very knowledgeable, thorough in their explanations and trustworthy. I wouldn't bring my car anywhere else. My whole family goes to this shop exclusively. I highly recommend it!
- Claudia L.
I called at the last minute, on a Saturday, for an oil change and my blinker. Chad fit me in, fixed my issue and gave me an oil change. Thanks Meineke!!! NOTE: You should allow more than one option selection on this survey!
- Verified Meineke Customer
I had a screw in my tire, stopped in to get it fixed. It was unable to be fixed and They ordered me a new tire. Mounted it and got it back to me extremely fast!! Rick was awesome and definitely would use his services again with no hesitation! Thxs Meineke!
- Cory Mc.
They took my car at the last minute and had all the work done by the end of the work day at a very competitive price. Have recommended this store to my coworkers in LaGrange. Great service, great value.
- Lauri K.
Usually, Chad is there and serves with knowledge and professionalism. However, this particular time Rich was there and service was great as usual.
- Willie M. A.
Accomdated me ASAP Rick and the mechanic who changed oil, rotated and fixed wheel and tire
- Verified Meineke Customer
My tires. Also my wife's car excellent job. She was very happy and satisfied
- Reginald And Joeann M.
Rick was excellent and I really appreciated his honesty. The electronic diagnostic report with pictures and descriptions I received was really helpful.
- Tim H.
Chad, the Service Manager at the Westchester, Illinois location, has been very helpful in helping me to understand which repairs are immediate and which ones I can hold off on, thus saving me money. He is also always helpful in answering all my questions.
- Clinton W.
Great visit as usual. Great service at a very competitive price.Only time I go somewhere else is when there are no appointments available.
- Richard M.
The service is always great. They always fit me in.
- Sarah O.
I have had my cars serviced at this location for 25 years . I have always been impressed with their work and professionalism . I would not think of going anywhere else !
- Mike I.
Service was great! In & out in reasonable time
- Stephanie C.
Service completed and car ready for pick-up a day sooner than promised. This location always exceeds expectations!
- Jim B.
Rick Urso the owner, and Chad Newell, do a excellent explanation on the work that has to be performed. Also the technician's are also very professional. Ismael Fontanez is the best.
- Russ K.
Chad was very personal and professional
- Dan K.
did the work they said they would.
- Verified Meineke Customer
The service I received was wonderful. I was glad that I received a detailed email of the service I received and recommendations.
- Verified Meineke Customer
You did everything great Chad and Rick keep up the great job
- Jeff S.
Chad was great to work with. He fit me in when I needed my car fixed that day.
- Verified Meineke Customer
Friendly, professional operation where I felt I was being treated fairly about price and future concerns with my car
- Dan B.
Chad and all of the associates were great! Explained everything that needed to be done and gave a very fair price. Honesty and integrity are hard to find today but not at meineke.
- Verified Meineke Customer
Everything was done very well and very professional. I was able to drop the car off the night before and the service tech did the entire job in the time he said it would.
- Nicholas H.
The people at the Westchester shop are fair honest and very friendly. My repair was fairly involved and I knew about what it should cost. The price was right where I expected it should be.
- Marty G.
Chad is very welcoming and handles each customer with the care and service they deserve. Took my car in for an oil change and ended up getting all 3 of my wiper blades replaced because I was well overdue.
- Kevin J.
The manager and his crew went out of their way to find a part for my vehicle that I would have otherwise had to wait a week for. They really went out of their way to find the part and fix my car as quickly as possible. I'm also on crutches and had to drop off and pick up the car after hours. We were able to take care of everything over the telephone. Very helpful!
- Verified Meineke Customer
Everyone is always professional and knowledgeable. I feel comfortable coming to Meineke because I do not feel I am being taken advantage of.
- Verified Meineke Customer
They have always been very fair and professional when working on my car. I originally came here because I had family members recommend them as I had gotten an outrageous quote from another establishment. The folks at Meineke immediately inquired why this other place would even suggest replacing certain parts as it was usually very unlikely that was the cause of my problem. They were honest and let me know the real issue with my car and saved me over half of what I was originally quoted and only replaced what needed replacing. Going for an oil change, I knew I wouldn't be told I needed hundreds of dollars worth of repairs. I appreciate their honesty and integrity at this location.
- David T.
Chad and his staff always take such good care of my car. Also when they tell me something needs fixing I know it's the truth.
- Jennifer B.
I had concerns about my tire pressure, and I asked if the tires could get checked. They said yes. but they did not add air to my tires. Outside of that everything else seems to be okay. Customer service was great.
- Kelly W.
The gentleman that greeted me was very friendly and professional. He explained the process and everything that I needed to know. The service was fast.
- Elizabeth M.
I always experience excellent service, whenever I go there. Two thumbs up!!
- Verified Meineke Customer
Always get great service and feel the team is very trust worthy.
- Jim L.
Manager was informative and they got my car done very quickly .
- Verified Meineke Customer
I trust the work that my local shop does. Plus if anything isn't right they will fix it.
- Mark L.
Very pleasant and professional. Someone I would trust to do only what need be done
- Tom K.
I am very satisfied with the service I have gotten since I've been coming here. They are always very thorough showing me what is wrong with my car. I would highly recommend them to anyone needing service on their vehicle.
- Susan R.
I know I can always count on good and honest service.
- Jim L.
Ended up paying less than estimate. Car's additional needs were addressed with reasonable quote. Fast friendly service!
- Diane S
The service is great. Chad works hard to fit you in to your schedule. The prices are fair.
- Ed M.
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