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Meineke #261 Reviews

Average rating: 62 reviews

Featured Review

Very helpful. Very skilled answered all questions. Very friendly staff. Got the job done quickly. Went above and beyond to make my experiences great. Marlow very helpful keeps his team working well and is very friendly and helpful.
- Jennifer H.

Meineke #261 Oak Lawn

MORE DETAILS>

9740 Southwest Hwy.

Oak Lawn, IL 60453-2355

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (708) 572-4247

Additional Reviews

Very helpful. Very skilled answered all questions. Very friendly staff. Got the job done quickly. Went above and beyond to make my experiences great. Marlow very helpful keeps his team working well and is very friendly and helpful.
- Jennifer H.
The secretary was very helpful and the gentle at cash register, I'm please with work done on my car.
- Verified Meineke Customer
Explained the problems with the Azcera and recommended to take it to the dealer. Said with the extended coverage also because of the engine, the dealer would be better able to handle.
- Jim P.
Oil change and the explanation of the work that needs to be done.
- Verified Meineke Customer
You guys fixed 2 bad parts in my engine that was causing my check engine light to come on.
- Verified Meineke Customer
Discussed my future tire purchase. Just had my complete brake and brake hardware job done here. Everything done fantastically, service, discussion of my vehicle, meineke credit card purchase, and they left my vehicle clean. Answered all of my questions about my van and credit card use. Also took the time to mention my license plate lights were not functioning, however, I already planned to do it myself, and already had purchased the bulbs. Great staff at Oak Lawn Meineke. Thank You.
- Cliff And Denise W.
Even though I had scheduled for the next day, I received the service immediately. Thank you for that.
- Thomas G.
I needed brake repair. You got me in same day. Price was fair. Very professional. Thanks!
- Verified Meineke Customer
This Meineke service center is both knowledgeable and trustworthy. I appreciate that they tell me what needs replacing or repair on my vehicle but also give me a time frame. As a senior citizen, it gives me a chance to save for a particular repair and not being overwhelmed at a costly bill. This is a service not given at any other facility. They need to be recognized.
- Mary Lou P.
I ALWAYS like Meineke-Oak Lawn to work on my car! I've been coming to this location for years and I've always chosen this site because of the technicians and the quality of the service that I've received over the years! The staff is friendly and knowledgeable and maintaining any car is expensive BUT the prices at Meineke-Oak Lawn are reasonable! I generally take my car to the dealer but when I have jobs that are too costly, I will always go to Meineke-Oak Lawn!
- Toni .
Melissa is so friendly and nice she's just a good asset to your company and the man who worked on my car which I don't remember his name he took me out to the car and show me what the problem was. I have been coming to the oak lawn location on southwest hwy for years and am always taken good care of. Love the people....
- Michelle R.
Staff kept me informed and repair didn't take long.
- Verified Meineke Customer
I was offered a $50 gift card for using my Meineke credit care and I received it in the time frame I was told I would receive it. Also there was a water machine with cold and hot water and a coffee machine that was there for customer convenience. The office was very well maintained and had a presentable appearance which was great. Rick knew me and greeted me since I am a regular customer at this location. (Meineke #261. 9740 Southwest Hwy. Oak Lawn, IL 60453-2355). He also diagnosed my car and told me the issues with my car and did the proper recommendations to keep my car running so that I could drive my car safely and not worry about me and my sons well being. My car is a 2005 Honda CRV and its engine is about to blow out, every couple of thousand miles I'm supposed to check my oil which Rick told my husband to do but unfortunately my husband wasn't able to keep up with my car since I am driving my car a couple of thousand miles every week or so because of doctor appointments and so fourth so I asked the repair man to show me how to check my oil and he gladly did. Thank you Meineke for your great service
- Verified Meineke Customer
Rick is very nice and friendly. I go there (for years) because I am very comfortable there.
- Janet G.
Every staff member is knowledgable and courteous.
- Rebecca L.
Were always greeted to a friendly knowledgeable staff who perform the requested work quickly and efficiently.
- Bob P.
I'M A VET AND THE OIL CHANGE WAS FREE OF CHARGE. tHEY ALSO PROVIDED DOUGHNUTS, COFFEE AND PIZZA.
- Jim T.
Their service is top notch and I love how they support the veterans of America. I will come back always.
- Wanda E.
The staff was friendly, knowledgeable and helpful. I knew I received quality service for the price. I have a new car and don't need much and the location was a distance from my home, but it's worth the trip.
- K S.
Friendly, courteous and clean.
- Verified Meineke Customer
The shop was very clean and the staff was very nice and knowledgeable.
- Jeremy M.
Timeliness, quality of work and professionalism exceeded expectations. They respectfully shared in connection with each necessary work requirement.
- Jill G.
I have been going to this Meineke for the last couple of years because of their honesty and workmanship. I can depend on them always.
- Mary Lou P.
Very knowledgeable. My experience is always great when I go there.
- Maureen Gr.
Rick the service manager is always very accommodating. He finds a way to get me into the schedule no matter how busy they may be. He is very knowledgeable and provides detailed explanations of the necessary repairs my vehicle needs. He also explains how best to accomplish the repairs in the most economic way possible for my budget. I have confidence in him and his staff to keep my car running for many years to come!!!
- Alan D .
You did brakes and repairs to my old Ford. Everything was explained and my questions were answered. You are all professional and friendly. Your shop is clean and comfortable if I have to wait. We have been coming here for a long time and we do recommend it often. Many of our friends and family have come to you.
- James D.
The staff identified what needed to be repaired after inspection to my vehicle. They gave me a price and the time it would take for the repair. A high mark with my experience was the respect that was shown to me and my vehicle. Keep up the great work.
- John S. .
got my car ready to go again
- Verified Meineke Customer
I only came in initially for an estimate and Rick went over the entire repair with me. I told him about other concerns another company had told me about and he explained why some of the repairs the "other guys" said I needed were in fact not necessary. Rick was specific about each aspect of the repair and put me at ease about what the "other guys" said I needed. More importantly they did not try to sell me services I didn't need. I then asked about the car's emissions because of the repair I was having done. Rick said they could take care of that as well since they were certified with the state. Once I heard that I made the appointment to bring the car in. The price was still expensive, but it was half of what the "other guys" quoted me. I took a chance on a business that I had never been to before and was pleasantly surprised. I'm not a big review type of guy, but Rick and the rest of the team there did a phenomenal job.
- Verified Meineke Customer
I called to make an appointment for 4pm and Rick made my appointment for me, he was very pleasant and knowledgeable. Once I got to Meineke he was at the counter, took my info, and went through the different oil changes. He then recommended which one was best for my car. He was very pleasant and knowledgeable. Once my oil change was completed he showed me some other things that I can get done and gave me an estimate, even looked up the part. I told him I would be back to see him. I'm very happy with that location and all the Associates.
- Verified Meineke Customer
Everything as always at this Meineke was great.
- Bill D.
my exhaust system was replaced. I am satisfied with the price and workmanship
- Verified Meineke Customer
Very friendly service. Good check point on the oil change. Great appreciation for our vets
- Mj J.
Great customer service and great value! Honored my coupon have gotten my oil change at sears and jiffy lube but never again! Very friendly staff
- Nick P.
The level of professionalism was great and all the answers were completely upfront including the work being done and pricing. Very friendly crew and comforting environment.
- Mariela G.
Thanks to meineke for their great service and timely diagnostic on my a/c leak. Car a/c is ice cold for 2 weeks now and still going strong :)
- Verified Meineke Customer
The mechanic performed repairs on the car as quickly as possible because we needed it for a vacation. We appreciated the effort to repair it and make it safe for driving.
- Dan G.
Awesome staff. Always very helpful. No gimmicks. Always lets me know what I need done to my car. Always looking out for my best interest. Treats me like a person not just dollar signs.
- Jade A.
All Veterans were offered a free oil change!!!!!!!! It's nice to have someone appricate military service in this day & age. Thank You!
- Verified Meineke Customer
I bring all my cars to Dave and Rick. I am very confident what the ability of the techs and always satisfied with the quality of work.
- Noe M.
Have faith in management and staff . Came here on a recommendation a couple of years ago . Honesty and integrity has always been shown . The problem was fixed and if other items found I was advised . Never got a doomed prediction if not immediately done but rather a truthfully fair assessment of what to watch out for . I have also recommended this location because so far they have earned my trust and not let me down .
- Verified Meineke Customer
Everything went well. The service was done promptly and efficiently. Rick Urso and Melissa always make the visit pleasant. I have three cars to keep in good shape, and they do them all ... i would not take them anywhere else.
- Marlene C.
Rick? I believe he's the owner of the shop treats me as if I'm a family member or friend. He's honest, helpful and nice. He or another employee always honors any coupons I have. I'm always treated with respect. Dave? took time to show and explain to me why and what needed to be done to my car to prevent any further damage. I cannot say enough good things about this location. I without a doubt will be back for future service. Please contact me at 708-489-9839 if there is anything I can do to help better this shop. It's always a great experience.
- Julie S.
Rick gave me full information about my tire purchase and I let him choose the tires that I purchased. Tires are great. He also discussed an alignment that I may need in the future. Mellisa answered all of my questions about the rebate of 3% and the no interest offer on my purchase of $300 or more on my Meineke credit card. Thank you for the great service and installation of my tires.
- Cliff W.
The repair took longer than expected, so they gave my son a big discount for the inconvenience! Very happy with that.
- Kara S.
very courteous and personable. well versed in products. knowledgeable serviceman
- Audrey N.
I was seeking a place for an oil change, called and was told I could bring it right in. The customer service was excellent.
- Verified Meineke Customer
I received excellent service they were very respectful as well helpful it was a wonderful experience.
- Michael C.
Rick and the mechanic who worked on my car (I was there twice for brakes and to have oil housing filter replaced) were outstanding professionals. Rick informed me of what was needed for my vehicle as well as the mechanic showing me how the oil housing filter works. I'm not sure of the Manager's name on 2/2/2018, but he also was professional and kept me abreast as to how long it would take to have he job done for my car. I only had to wait less than an hour and a half to have my breaks replaced with the rotors. I only had to wait 3 hours or less for the oil housing filter. Each time was not long for me (I was working during that time on my computer.). I will recommend Meineke on Southwest Hwy to others . Thank you, Rick and your employees, for the outstanding work you provided for my car and the excellent customer services. Keep up the MAGNIFICENT JOB!!!
- Bonnie J.
very friendly and never had a problem with the car after service
- Rich P.
Always helpful and patient enough to talk about what is needed. I would never go anywhere else. Have recommended this shop to all of my friends. Honest and reliable.
- Mary P.
Fast service. Friendly and knowlegeable employees. Clean facility. Free coffee. Explanation of future service needed.
- Cliff W.
This is an honest shop with great people that like what they do and enjoy it by being great in customer service.
- Verified Meineke Customer
They were fast, helpful, efficient, and the cost was reasonable.
- Verified Meineke Customer
Fast friendly efficient service. Did not feel pressured to buy anything I didn't need and everything was explained to me in layman's terms
- Caryn M.
You can get an appointment quickly. You get an honest solution to your car repair.
- Tony H.
I scheduled an appointment for our Pathfinder before our Spring Break trip to North Carolina. The car got a oil change, tire rotation and an inspection and was done in less than two hours. The car worked great on the trip,
- Jerry W.
The shop is the cleanest I have ever seen. The staff and management are always up front with their customers and tell it like it is. They don't try to oversell or undersell. They find the problem and fix it at a fair price
- Erica S.
Prompt, friendly service. They took care of me in an emergency situation and I couldn't be happier. They are great and I will recommend them to friends/family
- Yvette H.
Expert service and friendly atmosphere. Told what will be done ahead of time and cost estimate.
- Ed S.
Rick has a great shop and the personnel were extremely helpful. Thanks again!
- Verified Meineke Customer
Staff was friendly, professional, and explained what was wrong and right with my car. Entire experience was amazing.
- Laura M.
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