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Meineke #451 Reviews

Average rating: 71 reviews

Featured Review

Mike and Jim are outstanding! They answer questions without making you feel like you are an idiot for asking such a question. They give honest answers and when they don't know something they say they don't know but will call you back with an answer. I trust that they treat my car as if it was their own.
- Verified Meineke Customer

Meineke #451 Cedar Rapids

MORE DETAILS>

5261 Council Street NE

Cedar Rapids, IA 52402

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (319) 774-5118

Additional Reviews

Mike and Jim are outstanding! They answer questions without making you feel like you are an idiot for asking such a question. They give honest answers and when they don't know something they say they don't know but will call you back with an answer. I trust that they treat my car as if it was their own.
- Verified Meineke Customer
Both Mike & his associate seem very knowledgeable about my car. They take the time to listen to my concerns, test drive with me, explain the problem & finally do the repair. I have a level of trust with them that I haven't found elsewhere.
- Verified Meineke Customer
Mike was great, needed new struts on car and he got us right in as we were about to go on a 8 hr trip out of town. Great quality works trust him, and was $300 cheaper than McGrath quoted us.
- Verified Meineke Customer
Mike has been looking after our family cars for several years now. He always gets them in to the shop in a timely manner. He is very knowledgeable and very honest.
- Gene P.
Mike at Meineke is trustworthy and knowledgeable. I know that I will get the straight story. He's always helpful and treats all customers well.
- Verified Meineke Customer
This place is AWESOME!! First visit last week was a joy from start to finish. They were extremely courteous, gave me honest suggestions and the work was done ahead of schedule and perfect! First time I haven't had to worry about a tech Trying to force stuff I do t need down my throat! This location is a step ahead!!
- Michae B.
I had them rebalance the tires that the dealership put on the car. they were able to take the shimmy out of the steering wheel.
- Verified Meineke Customer
Mike was super helpful and let me know that I had a broken caliper on my front right brakes. We got that fixed within the day. He also did a great job putting on two new tires for me.
- Verified Meineke Customer
As always, I had exceptional service. The gentleman helping me remembered me and an event I was attending after my last oil change. It's nice being a valued customer and not just another oil change.
- Chyeanna D.
Mike and his whole crew are fast and friendly. The location is very convenient as well.
- Crystal L.
Mike was busy with other things but made time to work on my husbands truck so that he wouldn't be without a vehicle all weekend. That's exceptional service!
- Julie S.
They were very helpful and got my car finished very quickly. They also were very honest about how my old tires were before they change them. I definitely will be coming back again for other work I need done
- Jenny H.
I have my daughter, husband, and grandson taking their vehicles to Meineke's as well as my own. Mike is very professional and so is his staff. I have NEVER heard a bad word come from any of them.
- Sandy B.
Mike is always friendly and helpful when scheduling our visits. Workmen are available to explain in detail what was done with the repairs.
- Jan G.
Mike@Meineke in Cedar Rapids has been so helpful with my 2008 Buick LaCrosse. Twice he has diagnosed & fixed the ABS problems. He has explained the problem & each time, fixed it. Anytime you have brake problems it seems particularly urgent so I appreciate the efficiency & service quality.
- Verified Meineke Customer
When I've had my vehicle serviced at other places, it seemed like I would often have to return for even more repairs of what should have been replaced in the first place. I haven't experienced this with Meineke. Mike is very trustworthy and professional.
- Verified Meineke Customer
Mike and Jim were great and kept me up to date on the status of my car! They spent a lot of time on the phone as they had to order my parts from somewhere else and got them shipped as fast as they good. The car was done earlier then i was expecting so I was super happy!
- Verified Meineke Customer
They had wonderful service to address miscellaneous items - they got my check tire light to turn off because my tire pressure was too high and they reset the maintenance required light after the oil change. Wonderful!!!!
- Verified Meineke Customer
Mike and his team are fabulous. I always get great service at a great price.
- Dan H.
Prompt and courteous service Got it done right and in 1 day! Recommended a repair I was already aware of but did not push me to do it. They are my new repair and maintenance place
- Verified Meineke Customer
Completed the oil change and checked over the car (hoses tires etc.) for safe traveling as we had plans to travel 1000 miles.
- Dennis B.
The owner at Council St CR location was very nice to me and also I noticed he went above and beyond for other customers as well. I was very impressed
- Bryan W.
Always works with my schedule. Great at explaining and educating me on what is going on. Competitive pricing. Great to have a provider who knows who I am. Small town feel in the middle of a city.
- Verified Meineke Customer
Mgr(owner) Mike, was very professional & gave good advice.
- Verified Meineke Customer
Love that I can type in my local Meineke in Google and I can setup an appointment easily from the results page. Saves me a phone call and being put on hold.
- Max G.
Mike has been servicing our family's cars for 11 years now, and I wouldn't think of going anywhere else. He is fair, honest, and a great guy as well. Enjoy working with him.
- Verified Meineke Customer
Mike at the Cedar Rapids council street location is absolutely wonderful. He always makes time for us. His crew of skilled mechanics always do a quick and fantastic job. We have had many parts replaced after coming in just for an oil change because they took the time to make sure our car was in the best running condition.
- Charlie B.
Completed the oil change on 2 cars and replaced a tail light on one. Friendly and helpful. Very busy place. Got my car(s) in and completed the service in a short time.
- Sandy B.
I like the interaction between the staff and their customers, it is friendly, sincere, an atmosphere where they actually know the client. They are very professional, knowledgeable and get the job done in a timely manner.
- Pamela B.
I was on vacation when I noticed a sound coming from my rear brakes. I took it to the store in Granbury, TX. Terry got me right in. He was extremely busy so they had to keep my car overnight. After, I picked it up, I noticed a new sound. Took it back and Terry re-turned the rotors and got me back on the road. Terry did an outstanding job of explaining everything. He even let me use his car to go to lunch while they re-did the rotors. Excellent service!!!!
- Ken M.
I always use Meineke on Counsil Street in Cedar Rapids, IA. The Manager Mike is one reason I return often. He is able to explain what is going on and tell me what needs to be done now and what can wait. I have had my car for almost 8 years and I don't think anyone else has serviced it besides Mike at Meineke!!
- Stephanie C.
Mike is a great person to deal with when we bring our vehicles in. He is honest, trustworthy, competent, and has a great crew as well. We always recommend going to this Meineke to our friends & family.
- Kris H.
Mike does a great job of taking care of all of our vehicles. He is honest and up front about what needs done now and what will be coming up soon.
- Brian J.
The guy that was there at 7 am when we limped in was extremely helpful! He stopped what he was doing and came to check on us and got us in the shop as soon as he could so we could continue on our family vacation. The other guys that were working later on kept talking to us about our vacation and kept us informed on the status. They shared stories, wished us luck on the rest of our trip and were overall kind and geniune!!
- Bridget H.
Mike takes good care of us and is always able to fit us in. We appreciate his honest work. He is a man of integrity and takes pride in the work he does.
- Julie S.
Your front desk guy was amazing!
- Verified Meineke Customer
Everyone I met was great to work with.
- Verified Meineke Customer
Tech identified a nail in rear tire. Repair saved me a possible bad scenario on the road. Thank you!
- Verified Meineke Customer
I was able to get my car in within 24 hours of calling. The personalized customer service is always great with friendly staff.
- Verified Meineke Customer
Mike is always very helpful and trustful and I feel he looks out after me and my vehicles.
- Verified Meineke Customer
The employees are always helpful and friendly even on a stressful day.
- Verified Meineke Customer
Very quick service. Had my vehicle back in half the time expected.
- Verified Meineke Customer
everyone there was professional. They got my car done under my tight schedule.
- Verified Meineke Customer
Mike was very honest in the work that needed to be done and I appreciated his recommendations.
- Verified Meineke Customer
nice theyre open early sat. given rewards card without even asking for one .thank you
- William H.
Mike got us scheduled and in and out quickly. We never feel pressured for other services and they have always been very trustworthy.
- Verified Meineke Customer
I did not have to wait to get my car serviced. I enjoyed having the newspaper to read and the owner was friendly and warm.
- Verified Meineke Customer
Mike is wonderful. Very courteous and takes the time to explain any problems that he finds and what he needs to do to fix it.
- Dan L.
Mike is always very nice and explains everything very well. They fixed my brakes and did an excellent job.
- Brenda A.
Quick service. Pleasant staff members. I have recommended this service to my daughter, who is now using Meineke as well. Also, my husband and grandson.
- Sandra B.
I just would like to thank all the members of this meineke store for there service.....
- Corey C.
Mike never disappoints! We can rest assured we are getting treated fairly and the work will be done to our satisfaction!
- Julie S.
The gentleman that works the front was very nice and when another problem arose, he took me and showed me the issue. It was very reassuring that I wasn't going to be told one thing and another was done. The part needed to be ordered and it was done quickly, and everything was done in a timely and efficient manner. The other is small, but it was a nice touch. On the sticker for your mileage, there was a simple 'Thank You :)' and that just made me smile. The gentleman who worked on my vehicle personally thanked me for coming in and wished me a great day. It is the simple things that leave a lasting impression and I give those two raving reviews!
- Carmella V.
it was a good experience. The price seemed a little high but honestly I didn't shop around much do to the confidence I felt in going to this store.
- Verified Meineke Customer
Everyone was so pleasant and easy to talk with. Comfortable. Feeling of trust.
- Cynthia S.
I have recommended family and friends. Four family members now go to the same center that I go to.
- Dennis & Sandy B.
I've always been very satisfied with the work and service done to my vehicles at Meineke on Council Street in Cedar Rapids, Iowa. Mike is very personable and I feel like I get the truth, and not suggested for additional work that may not need to be done. Actually, I have recommended Meineke to my sister for her vehicle, and she has been very pleased with the service as well.
- Barbara D.
Decent pricing. Not sure about quality.
- Verified Meineke Customer
Always friendly service. I come in for an oil change and they made the time to look at a tire AND do my brakes! Awesome all around! Oh! They also have this cool retro Pepsi machine out front that brings back soo many memories!
- Samantha C.
They have always been honest and only fix what we what to have fixed. They don't pressure about other items.
- Doug & Joan S.
Always kind while giving good services by explaining and showing me the problem with a fare fix available.
- Sharon D.
I never had a problem services are always great. Car is running fine.
- Janette J.
Have always treated us well and it is an excellent location
- Verified Meineke Customer
Always am treated wonderfully there! They want there customers walking away feeling confident and safe! :)
- Verified Meineke Customer
Ok experience. Seemed to do a good job with the requested work. Not a great experience when scheduling, but solid, overall.
- Verified Meineke Customer
Amazing! I love my local store. Mike makes everyone feel at home. When I had my worst day ever, he made sure to make time for me even though the store was busy!
- Emily M.
Everything is always done well and most important I trust Mike
- Verified Meineke Customer
The service was quick and professional. I'd made an appointment and didn't have to wait at all. I'm happy.
- Don L.
great customer service - honest assessment of what repairs the vehicle needed
- Verified Meineke Customer
One word. Trust. I know that when I take my vehicle there i will get the best quality service possible and I won't have to worry about being gauged! I always get honest answers and am confident in their work.
- Don & Julie S.
This is the second time I've had service to my vehicle with Meineke. Quality work and excellent service.
- Verified Meineke Customer
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