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Meineke #1954 Reviews

Average rating: 307 reviews

Featured Review

Always a great experience. Courtney did a great job explaining the additional work recommended.
- Verified Meineke Customer

Meineke #1954 Lewes

MORE DETAILS>

16753 Coastal Highway

Lewes, DE 19958

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (302) 313-2820

Additional Reviews

Always a great experience. Courtney did a great job explaining the additional work recommended.
- Verified Meineke Customer
Everything handled very professionally. Plus I got a senior discount which is always appreciated.
- Verified Meineke Customer
Dave and his team are all fantastic and bend over backwards for the customers. I trust Dave and his team and the always do exceptional work.
- Derrick Q.
The staff is always great. They do everything to help you out. Very caring.
- Naomi R.
The lady that checked me me in was excellent
- Verified Meineke Customer
The woman at the desk is always very friendly and helpful. The workers here seem alot more reliable than some other local mechanics...(cough cough, Mr. Tire in lewes, Cough cough..)
- Brett Sn.
I believe his name was Daniel, and he was most personable. He explained what had been done, and I am just not used to a counter person being so pleasant to customers. I
- Verified Meineke Customer
Staff were very professional,very courteous,made me feel every customer was important.I will be back.
- Martin C.
Service performed very quickly. Service advisor was very helpful and told me that a service I'd asked about wasn't needed.
- Verified Meineke Customer
Staff "squeezed" me into a busy afternoon to asceratin problem , and, then. offered to fix problem ASAP.
- Verified Meineke Customer
Angie is my fav service advisor, but the entire staff is TOPS!!
- Bob G.
Dave was great! He drove me home while my car was being repaired and then picked me up when it was as finished
- Verified Meineke Customer
It was Saturday, late morning. My front left break began grinding and seizing up. I am new to the area. I knew no one and had a 3 hour drive early the next morning. I called three other care care facilities, they all said they couldn't see me, they were either too busy or closing at noon. I called Meineke in Lewes, Delaware and they said that the condition of my car sounded unsafe and they would see me right away. I went to the Meineke shop and it was obvious they were extremely busy. They looked at my car within the hour. They didn't have the breaks/rotors to fix the front breaks that were 'metal-on-metal'. They sent for the parts, did an oil change, new front breaks, balanced my tires,and had me out of there by 4:00pm. I won't be going anywhere else for my car service. In spite of their really busy schedule, they fit me in and I have full confidence in their work.
- Verified Meineke Customer
During my vacation my ac went out. The staff, a female in particular(cant remember her name), was extremely friendly-understanding-and did everything in her ability to 'expedite' the repair of my vehicle.
- Verified Meineke Customer
your top shelf staff and their knowledge of automotive parts
- John V.
Courtney is a fantastic! A true asset to your team. He always makes sure that things are done in a timely fashion and never hesitates to tell you what else can be done to improve your vehicle.
- Verified Meineke Customer
My service tech was extremely well trained and did a fantastic job.
- Jon G.
Shane serviced my car. He knows what he is doing and is careful....he's great. I ask for Shane when I make the appointment.
- Verified Meineke Customer
Chuck at the Lewes, DE location was absolutely WORLD CLASS! I am not a naturally patient gal, but working with Chuck was so pleasurable that the endless phone calls he had to answer weren't a bother. Bravo on having Chuck on staff -- he is amazing!
- Tracey F.
Staff was knowledgeable and efficient. experience was quite satisfactory on a difficult job. I normally do all my own service and repairs and consider myself a very experienced and knowledgeable. Was impressed with staff and service.
- Dave R.
I trust your team. They let you know what does and does not need attention. They do not push for repairs of products that are not necessary.
- David M.
A/C was not working. I took my vehicle to Boulevard and they quoted a replacement of the compressor and adding coolant. Your technician said I just needed coolant. I had the work done and am very pleased. Have an appointment next week for an oil change. You have a new customer. BTW Phil was very professional and helpful. Carol Galish
- Verified Meineke Customer
Staff is great - personable, friendly. Feel at home in waiting area.
- Verified Meineke Customer
waiting for my car in a pleasant, clean atmosphere is a real plus for me.
- Barbara B.
You all are always good-I get my oil changed and if needed anything else my 100,000 car needs-appreciate the friendliness and good customer service
- Emilie C.
I didn't have a appointment, but I called in to see if they could check why my brake light was on and why I had a soft brake pedal, and Julia told me most definitely bring it in and they would take a look for me. They checked it all out and told me what was wrong and that they would take care of it, little over an hour later I was back on the road with no problems.
- Theresa S.
Everyone at this location is friendly & eager to help. A special shoutout to Jody Repass!
- Joann C.
Always a friendly, knowledgeable staff, that icreases my comfort level.
- Bob G.
Dave Repass, Angil and Dan always make the visit great. But the entire staff is always welcoming and helpful.
- Wayne V.
Chuck Was extremely knowledgeable and helpful. Jodie provided a ride to and from my home . She was extremely personable customer service oriented. This appears to be a very organized and well-run organization
- Verified Meineke Customer
We had some pipe work done. The mechanic gave us options and did a great job saving us money. When we went to check out we were given a senior discount, which was a surprise and was very much appreciated.
- Scott M.
Staff is great. I trust the quality of work.
- Verified Meineke Customer
Everyone was great towards myself and the beast. As per usual, Jonathon was his normal self, and I would not want anything changed. Everything went well, and I will be returning for service to annoy as many people as I can.
- Verified Meineke Customer
Great experience.
- Verified Meineke Customer
I stopped in with a nail in my tire and no appointment. They fit me and I was able to leave it, which I really appreciated (the shop was very very busy that day).
- Verified Meineke Customer
I trust the staff at meineke to offer correct solutions at a fair price. They made recommendations for alternatives as well.
- Verified Meineke Customer
Employees at counter were very knowledgeable and most welcoming to the facility. Also, Meineke's participation in community events is much appreciated.
- Verified Meineke Customer
Always a pleasure to visit the Lewes, DE location.
- Caleb B.
I never feel like Meineke tries to talk me into repairs I don't need. They are one of the few repair shops that I trust. The service people are also always very nice.
- Verified Meineke Customer
Angie is awesome.
- Verified Meineke Customer
Very satisfied with service!
- Verified Meineke Customer
Angie is always awesome!!
- Lisa H.
Provided professional knowledgeable and courteous service
- Verified Meineke Customer
Angie and Jonathan are both always great.
- John C.
I have zero complaints - very satisfied.
- Verified Meineke Customer
Service was performed promptly and efficiently.
- Nance K.
The staff is always pleasant and professional.
- Michael D.
Angie is super friendly and helpful. Thank you!
- Shannon O.
You were available when I needed a new battery
- Verified Meineke Customer
The staff is always great and friendly. Love this shop.
- Michael C.
the car was ready very quickly. Angii is super to deal with.
- Verified Meineke Customer
Angela is great to work with. She is knowledgable and personable.
- Kathy L.
The service representative that handled my car was very friendly and professional.
- Verified Meineke Customer
Staff is very professional and pleasant. Atmosphere also very pleasant.
- Toni O.
Everyone at this Lewes location is to be commended on a job well done
- Traci Z.
I love the staff and how well they take care of my Grand Marquis.
- Verified Meineke Customer
Your staff is extremely pleasant and helpful. I recommend Meineke to all my clients.
- Michael D.
Sorry cannot remember names but they were professional and took care of my requests.
- Verified Meineke Customer
Dave th owner was a huge help. Could not have done enough to assist me
- Jim Tk.
Lewes store has wonderful people, love them they are always helpful and friendly!
- Amanda F.
Angie in the Lewes De location is the best!! I like and appreciate the service.
- Milly D.
Your people up front were helpful and courteous, seemed well trained and pleasant.
- Emile V.
Very courteous very professional tech explained everything and the cost was very reasonable thank you all
- John S.
i am a retired auto mechanic i will go no where else they have it together
- Augustus G.
The front desk staff is always friendly & helpful! Jonathan helped me that day he's very nice!
- Karen L.
Everyone at this location is very friendly and it is easy to get an appointment for service.
- Verified Meineke Customer
Completed oil change and rotation in timely manner. Staff was extremely friendly and knowledgeable about other recommended services.
- Verified Meineke Customer
Very pleased with the service Answered all my questions and welcomed me as a new resident to the area
- Ed D.
Very reasonable price great service ALL ASSOCIATES were polite all were fantastic. Will return for other services when needed
- Annie C.
Always a great experience!
- Ali S.
Counter staff were very friendly and had a good sense of humor. Very knowledgable.
- Hank H.
Daniel explained everything that had been done very well and is always upbeat and pleasant. Professional, knowledgeable and friendly.
- David H.
I called to make an appointment and the lady that answered the phone was extremely pleasant and helpful. When I walked in the door I was greeted by three staff members. One of them took my information and told me when the car would be ready. They called when the car was ready, I picked it up and left with a smile on my face! That did not happen at the last place where I took the car. I will go back to this Meineke and have already recommended it to several friends.
- Carol B.
All the staff members were happy and very nice. It was a good way to start off my day
- Verified Meineke Customer
I came into Meineke to have burnt out headlight repaired and the mechanic located a nail in my left front tire causing slow leak. Was extremely grateful for the above & beyond care given as I had a nine hour road trip planned over that weekend.
- Jim C.
I called in with a problem and was told to come right over. They diagnosed and reapired the problem in only a hour.
- Verified Meineke Customer
Very friendly staff.
- Verified Meineke Customer
I'm always very pleased with the service at my Meineke location. Dave, the owner, is an incredibly nice and honest person. Angii is a knowledgeable person. All the employees are helpful and nice. I'll continue to go to this Meineke rather than the dealership for my car service needs.
- Ken C.
Trust and quality keeps me returning! Staff members go above and beyond to help all of us feel like we're part of the them and make sure our waiting is like home! Thank you all:)
- Jen W.
Overall fantastic experience
- Neil T.
Angel is very professional, knowledgeable, and accommodating along with being an excellent communicator. WvS
- Wayne Vs.
Answered all my questions on what needed to be done on my car prior to going to New York State next week.
- Harold C.
The fact that you can make an appointment is critical to my choice of where to go. All of your staff was friendly and welcoming and it was quick and easy to get my oil changed.
- Susan J.
I really like taking my cars to meineke. The work is very good, but not pricy, and I always fell that I am their main priority
- Mike E.
Everyone was very polite and upbeat!
- Jim P.
Professional, clean & fast.
- Verified Meineke Customer
treat veterans well
- Albert Imperial .
Angie is the best!
- Verified Meineke Customer
Veterans Day special It was a great time with my fellow vets! The owners are true Patriots!
- Richard K.
Veterans day I heard on the local radio station about a free oil change at meineke in Lewis De. I went and was treated to the best promotion ever. The staff was friendly and upbeat even at 5pm after doing over 240 free oil changes. I had a bad valvue on one tire, they fixed, no charge. Thank you Lewis Meineke for a GREAT service.
- Bill D.
Angie and Jonathan are the BEST. Needed to have head light replaced so my wife could drive home. They performed work on moments notice and she was on her way! I always try to use this location. EXCELLENT service.
- Verified Meineke Customer
Angie is a true pleasure.
- Jeffrey S.
It ,was Veteran's Day,free oil change, and I am an Air Force veteran, so I thank you very much !
- Bob F.
Check in associate was very clear and helpful
- Verified Meineke Customer
On Veteran's Day, we passed the AMERICAN flag and a sign that read free oil change. We did a U-turn to see if it was true.There was also free food which my husband said was really good.The camaraderie was great ,too. All staff members worked efficiently , and expediently for every individual.They were kind , generous and extremely professional.THANK YOU !!! Outstanding Job.
- Verified Meineke Customer
The entire staff is GREAT
- Kelli S.
I dropped my truck off the night before for an early morning appointment. THe staff recognized my name and informed me that they didn't have my tires in stock and took the time to assist me in getting them ordered. The next day my tires were never delivered but they took the time to call and offer me some other tires they did have in stock for a discount and they stayed a bit later to make sure my truck was ready to go. I feel they went above and beyond to make sure my experience was a memorable one
- Theresa R.
Just plain good service
- Kathleen G.
All staff members were great. The most friendly and helpful of any business I have ever dealt with
- Walter G.
absolutely love the service I receive at the Lewes DE location. Very professional friendly and overall great crew. Get treated like family there hence the reason I will continue to refer and take all my vehicles to this location
- Richard R.
Service on the vehicle is always great
- Verified Meineke Customer
I was concerned with my brakes on my vehicle. I called and tried to make an appt quickly. Angie told me to drop off the car in the morning and they would work me in. They did just that plus an oil change. The staff is always wonderful there!
- Tricia T.
Visited during Veteran Free Oil Change People were great and event for veterans was fantastic.
- Verified Meineke Customer
I took my Equinox in for brake service. They checked it out found it wasn't my brakes & completed only service that was needed. The price seemed fair & I will probably be returning there for an oil change soon!
- Verified Meineke Customer
Veteran recognition was appreciated.
- John N.
Angie is the best!
- Alan S.
Friendly service reps and service people love this place free coffee
- Barry S.
Very quick job and the gentlemen were real nice
- Verified Meineke Customer
The Associate was very knowledgeable about the car and my needed service. She was very polite and easy to talk to at all times. Very good at her job!
- Thomas E.
Very friendly and knowledgeable staff instilled confidence in my choice of a service provider.
- Verified Meineke Customer
Angii is super and always does a great job. She is very nice and customer friendly.
- Verified Meineke Customer
Folks are always friendly helpful and honest about what repairs are required and the cost associated with them.
- Don M.
They are very friendly they do not talk down to me because I am a woman. It is SO clean! I felt comfortable the first time I walked in - and I went there because of the crazy place down the street - I looked on line to see what was in the area because I am new in the area.
- Verified Meineke Customer
The entire staff is friendly.
- Steve .
Someone gave me a ride back to work so I could finish my day then return to pick up my vehicle.
- Verified Meineke Customer
My first visit was for new tires and Julia handled the entire transaction very nicely. The most recent visit was for routine service on my Acura MDS and Daniel was my contact. He got me in a day earlier than expected and had the job finished in record time. He called with a recommendation for one extra service item and gave me a good explanation why he was making the suggestion. Very pleasant experience and I will make this Meineke dealer my primary auto care center. Exceptional customer service by everyone there.
- Verified Meineke Customer
Angie ROCKS!!!! Helpful cheerful always pleasant---a real ambassador for the exceptional quality and service which I have always received at the Lewes De. location.I keep coming back because of the trust and confidence I have in the workmanship. I will not go any place else to have my car and my son's car serviced.
- Verified Meineke Customer
Everyone was friendly and the service excellent.
- Verified Meineke Customer
Associate saved us by fixing our tire that was flat on the way home from vacation. We were tired and needed to get home. They fixed the tire very fast without a appointment and we were on our way. They also fixed our day that went from horrible to normal. Thanks!
- Mark F.
Enjoy coming to your location. Usually go to Angie. She is very up to date on what is going on with cars Very friendly and knows her job. We love her. Naomi L Rickards
- Naomi R.
noticed an advertisement on tv when I returned home noting an oil change price of $ 19.95 yet I was charged $ 34.95 as noted on your in store electronic display. am I entitled to a refund? on my next visit. please respond.
- Verified Meineke Customer
came in with appt and they wrote up my info. said have a cup of coffee and tv. upon starting oit change they said they suggest new air filter and showed up old one i said ok. they came back in a reasonable time and i picked up my car at front door andpaid and left.
- Barry B.
The young lady I approached (sorry I forgot her name - glasses near service area door not near window) I had intentionally returned to because she was friendly knowledgeable & assisted me with the app on my phone.
- Verified Meineke Customer
Excellent customer service. They show they care and the work was done in a timely fashion. The owner is first class. Greets everyone and makes everyone feel equally special and attends to everyone's needs.
- Beshara H.
All the staff are great. I worked with Angie and Patrick and they both did a fantastic job.
- Michael C.
The blonde front desk girl is awesome. Always super nice and informative. I like the coupons and the new point system. Service is always quick. Used to go to Jiffy Lube and they'd tell me that my car was falling apart and needed a ton of work every time I went. I did feel as if I paid more than I should have for my new rear breaks but the car was already there and service was fast and good.
- Verified Meineke Customer
Had a problem with low tire pressure indicator. Turns out that it was the spare tire. It was taken care of with no charge and I went there spare of the moment without an appointment. Very helpful knowledgeable and professional.
- Jack W.
I was on vacation in Dewey Beach Delaware and my battery died. I had called AAA the night before and they thought it was the alternator. Anyway your Dewey Beach team quickly suspected it was just the battery just by my description of what was happening but did check for other causes. As it turned out it was only the battery which they replaced. I can't remember the names of the different folks I spoke with (I dropped it off one afternoon and picked it up the next evening) but I can tell you everyone was courteous friendly and professional. Kudos to the team for a great job and wonderful customer service.
- Verified Meineke Customer
Every time I go to Meineke I know the work will be done right in minimal time and at a reasonable cost.
- Verified Meineke Customer
People are courteous and knowledgable. Service is excellent.
- Verified Meineke Customer
All staff members I had contact with were knowledgeable very nice and a pleasure to deal with. The workmanship as always was excellent.
- Pat C.
very time I visit the staff is wonderful friendly it is a pleasure the mechanics are friendly they know what they are doing
- Virginia Go.
I went in with a muffler issue and was given a price work was done price was great and with in my budget!
- Suzanne M.
Everyone there was great before they went on to repair my car the mechanic came out to explain what had to be done and why.
- Theresa S.
The staff is great! It's as if your a friend not just a customer. They certainly go above and beyond!
- Verified Meineke Customer
A few times my car has broken down and your staff made sure to help with a tow truck and took care of the problem.
- Sandy W.
The staff are always fantastic. I am a repeat customer and am always amazed by the outstanding customer service. I've already recommended the Lewes Meineke to several friends/relatives.
- Verified Meineke Customer
Angela Thompson was wonderful I came in she gave me the run down. Offered me a cold soda and her timing was on point. I love Lewes Meineke!
- Verified Meineke Customer
During my last service I had questions regarding brake service. Angie handled my concerns with a professional and courteous response. The entire staff has been a pleasure to work with.
- Robert G.
Everyone is friendly and trustworthy-I'm a single older lady and feel I am not being ripped off and being told the truth about what my 8 yr old car needs-always honest
- Emilie C.
Angie as always she is funny and I have a good time when I go there. She also knows her stuff about cars and has given me help with my recall notice.
- Johnson L.
This shop is really excellent. Angie is outstanding -- knowledgeable pleasant and always able to help solve whatever car problems we have. She is one of the reasons we keep coming back.
- Verified Meineke Customer
Angie was able to get my truck in early to fix a tire with a nail in it even though their service schedule was full for that day. Angie is the best!!!!
- Alan S.
Great service. Honesty. Angie Basile the CS Manager was terrific knowledgable friendly discussed options. Really appreciate how quick the service was and how well done. Plan to continue further service at this location.
- Olga W.
Staff member Angie is the best very knowledgeable and always making costumers aware of promotions, special offers and discounts.
- Hiram C.
Left car but still done in very short time. Quik service great pricing and information. The mechanic that worked on my car asked for information about my car before working on it. Even things I hadn't thought about .
- Clarence E.
Angie and Dave are always ready to provide service with a smile . I tell anyone who needs anything to try there first . Most get the work done on my word but go back for the service they received . Bob Maull
- Bob M.
John was outstanding...he did a great job of explaining the different ties and performance to help me select the proper ties for my vehicle.
- Tony D.
Angela, the customer service management called when she said she would and was very knowledgeable and took the time to go over all details.
- Angela R.
I dealt with Chuck. He explained everything and advised for the future. Give this man a bonus
- Verified Meineke Customer
I was recommended a great tire! I received great service and fast service. Meineke of Lewes has a very friendly atmosphere, and I like that!
- David W.
helped by Angie in a timely and competent manner. very satisfactory encounter!
- Verified Meineke Customer
All front staff members performed their work with professionalism and courtesy. The shop people performed their work with expertise expected. I will continue to be a customer of Meinke in the future.
- Frank G.
After a referral from a friend, I called Meineke and spoke with Angela. She ordered tires for my car and made an appointment for me to bring the car in to put on the tires. Everything about this visit was very professional and efficient. I was very pleased.
- Verified Meineke Customer
Chuck was very knowledgeable and helpful.
- Verified Meineke Customer
I always have a great experience at the Meineke in Lewes, DE. I love the super friendly and knowledgeable staff. They always take good care of me and my car. I recommend their service to my friends and family all the time. Whenever I hear someone needs their car serviced, I tell them to "Go see Angie at Meineke, she'll take care of you."
- Sean M.
angie was great to work with, john repass great
- Angie W.
I love the L ewes location and have gone since I moved here from Texas (5 years). David, the owner, is amazing. Angie, Daniel, and Cory are pretty awesome as well. I will not go anywhere else. They make me feel like family. Everyone provide 5 star customer service even the guys in the shop. I am and will be a lifelong customer. Thanks!!
- Michael Fr.
Staff is always very helpful. I feel they are very honest on what needs to be done on your car.
- Verified Meineke Customer
The atmosphere is great and the staff is friendly! I always have a good experience during my visits.
- Tricia T.
Both Mike, who preformed the work, and Jesse who worked at the counter were very professional, thorough and knowledgeable !
- Verified Meineke Customer
Prompt, accurate service with a professional friendly staff. Angii started my paperwork as I walked in the door, and Daniel kept me upto date on the work being done. Your staff is the best, as always!
- Verified Meineke Customer
Outstanding knowledge - I have a 1969 Camaro that needed multiple service items and much to my surprise the local Chevy dealer declined to work on the car and recommended Meineke. I understand that these classic cars are a different animal to work on but the Lewes Delaware location took the time to explain the service and updated me along the way. Way to go Angie and crew!!!
- Terence D.
The lady who owns a Honda was most helpful.
- Verified Meineke Customer
the service was fantastic, fast, friendly, professional courtney was really excellent. it was just outstanding.
- Verified Meineke Customer
Chuck and Julia go over and above by giving you answers to issues my vehicle is having with professionalism and knowledge. I'm glad I have them at my nearest location. Service always seems to solve my problems and offer help in issues I bring up.. thank you
- Verified Meineke Customer
Great location great crew great service
- Verified Meineke Customer
I have all of my car maintenance and repair done at Lewes Meineke since the location opened. These are honest, reliable, service oriented people. Angi and Julia at the front desk are knowledgeable and always helpful. I have an older vehicle. Thank you Lewes Meineke for keeping my car running. I highly recommend Lewes Meineke for all of you car car needs. Thank you, Angela Clark
- Angela C.
Great to be able to make an appointment. Pleasant waiting area and staff
- Verified Meineke Customer
It was a very pleasant experience. They were on time for my appointment, very helpful when I asked about my possible need of the 15,000 mile checkup, which I had done at that time and the price was reasonable compared to the dealership.
- Verified Meineke Customer
Prompt service at a reasonable price!
- Jim P.
The staff at this location is what makes the business so successful. They are very pleasant and make your visit an enjoyable experience!
- Traci Z.
Called to see if Meineke could handle my brake problem. Good tech.questions on phone and follow-up visit to diagnose problem. Called on a Friday, taken on the following Monday. Very quick service. Called to inform me of problem that same day. Parts ordered and work completed next day, Tuesday. Even offered to pick me up. Very pleased with overall experience.
- Verified Meineke Customer
every one very nice and professional
- Verified Meineke Customer
Dave!,Angie and Julia are always available and a pleasure to work with
- Anne Vs.
They installed my aftermarket muffler fast and cheap, with seemingly great care.
- Andrew N.
All the staff members were very nice and helpful, very professional !!
- Verified Meineke Customer
it is always a pleasant experience when I go to this meineke in lewes DE, I have a seasonal place in Rehoboth and will continue to go to this repair place for all my auto needs.
- Elizabeth R.
I had an appointment but they were swamped. I did not mind as I had no other plans and the waiting was with friendly folks. Difficult to judge workmanship on brakes. Tourist area and things happen.
- Verified Meineke Customer
The shocks and struts ordered for my Highlander were the wrong parts. Once the mistake was observed by the service tech, I was called and the issue was explained. Efforts were made to obtain the correct shocks and struts so my vehicle would be ready later on the same day. The service tech was very helpful in taking care of the problem.
- Verified Meineke Customer
Made my apt online 8:30 oil change was in and out by 9:15 reasonable prices I use to take my car all the way to the dealership never again the long drive and expensive prices I will be taking my car to meineke now great prices great people
- Allison .
Employees are always helpful and friendly, quick to check in and out, really making for a nice and efficient experience
- Mike A.
Very friendly, not pushy staff. I like the coffee that is offered, not that i always take part int he refreshments, but it is noce to know they are there.
- Michael S.
Good service and location and price
- Verified Meineke Customer
I was on route from Rehoboth Beach Delaware to New Jersey with my daughter and I noticed my tire was flat. I had just gotten it "fixed" in Cortland, NY but no service was ultimately done. The People at the Rehoboth Beach location were wonderful to me. They got me right in and fixed what should have been fixed the day before.
- Kim N.
Great customer service ! Dave takes time to explain what was wrong with the vehicle and what they did to fix it It feels good to drive away and the car problem is fixed . I trust Meineke!
- Annabelle B.
Angie and Jonathon are wonderful as is all the staff, as are the owners. We found out about them from my wife working out at the gym with the owner. It is nice to do business with people who know their stuff and are so polite. The first time I went there we needed an oil change I let them know that my front headlight was lose and the bracket that was holding it was broken. The attendant looked up the part and printed out a picture of it and I told her yes that is it. She then told me how much the dealer would charge for the part... lots of dollars.. and suggested that I order on line and did. It cost $7.00 instead of $23.00 and I was charged nothing from Meineke to install the part. This company is extremely nice, honest, great communications, does great work, on time.....you would be mistaken to go elsewhere.
- Jim C.
As always I received great service at the Lewes, DE location. They always have the lowest prices and are very honest. I take my car there for any services needed. I recommend them to everyone!! The staff is always super friendly!!
- Brittany C.
All the people I come in contact with at the Lewes Meineke are very friendly and very prompt. Dave the owner always says hello and if there is any thing he could do for me!
- Pat K.
The staff were all great and the service wonderful!
- Sarah G.
The convenience of the location is just one reason I take all my cars for service, more importantly is the honest assessments and friendliness of the staff.
- Neil T.
Daniel was my point of contact. I came in for the oil change & mentioned the engine light was on and I had something to check with the brakes. He explained everything and I waited for the change and the repair. The brakes required a master tech, but he couldn't shake free to look, so I came in a couple of days later & Wayne made all repairs under warranty. Engine light review indicated I needed a part. It came in & they installed & all has been well since. They are persistent & thorough & make sure customers are happy. Great location!
- Verified Meineke Customer
Angie is the best she is always so helpful and always happy to see me when I come in! It's so nice to walk in and have her know me by name. I always feel comfortable that Meineke has done the best job and taken such good care of my car! Thank you Meineke!
- Carol J.
As in previous visits to the Lewes Meineke the staff was attentive and listened carefully to the description of the problem. They provided a solution via phone in less than three hours and made the repair (new radiator hoses and system flush) the next day. The staff is friendly and they all communicate very well.
- Verified Meineke Customer
We had a blow out and needed a tire fixed. Went to another place after AAA changed your tire and they made my wife cray. And we called your shop and made her feel better and helped us close to closing time. And We enjoyed the experience. Thank you for your people being So helpful.and give us a wonderful time on your short vacations. Leo & Yvette Diaz Millersville Pa.
- Leo D.
Work was performed in a timely manner and professionally. There wasn't a lot the staff could do to mitigate the $400+ bill but the customer service rep was kind and helpful.
- Verified Meineke Customer
I went for brakes. The employees were friendly and informative. I waited for a couple of hours in the waiting room which had a wonderful atmosphere. Jiffy Lube is history!
- Barbara T.
I went in for an oil change and to have my front end checked for alignment. The service guy gave me a coupon to have my tires swapped. I also mentioned a slight vibration in the car so they checked the balance of the rear first so I wouldn't have to spend money if I didn''t need to. They aligned the front end. The car rode a lot better when they were done. They did a good job and was conscious of my money.
- Verified Meineke Customer
I owned an auto repair shop for several years in Md. (All Tune & Lube) so I probably look at being a customer a little differently. Your folks did a fine job. Young lady that worked at the desk was outstanding the work was done professionally and timely. Just an oil change this trip but I've had other repairs in the past. I'll be back. If I was younger and could steal some of your crew I might still be in the business. Jay Fennessy-----Lewes DE.
- Verified Meineke Customer
I was on vacation and had a serious problem with my exhaust system. Jon the service manager turned my misfortune into almost a pleasant experience. He bent over backwards with his help his professionalism and his courtesy. I have gone out of my way to tell everyone I know in the area about my great good fortune in finding this Meineke location. I am very experienced in life and have never I repeat never experienced such courtesy and friendship.....EVER. PLEASE USE MY NAME FOR ANY ENDORSEMENT YOU WISH.
- Ronn M.
I was vacationing in the area and I had engine problems and had to be towed to Meineke. I was in tears due to frustration over the situation and the staff was very kind. They listened to my situation and did everything they could to help repair my car. The receptionist was wonderful. She was considerate of my feelings and she did everything she could to make me comfortable and to make the experience as easy as possible for me. They were all professional and wonderful to work with.
- Verified Meineke Customer
Julia Meet me at the front door to welcome me to Meineke. I told her that I was not from the area and needed car repairs done. She walked to the desk and started asking questions after all of the info was given she get my car into a bay and started working on it. A short time later she came to were I was sitting and started to tell me what I needed done to my car. Julia is a pro at her job. She was friendly had a smile on her face. I told to owner of the store how nice it was to walk onto a car care center and work with pros. I will go back to that shop.
- David M.
I always get my oil changes at Meineke and just a week prior to this oil change I experienced a flat tire. They took me in right away without an appointment. In addition a few days later the tire pressure light came on. I brought it back and they checked it out immediately. Everyone is always friendly and courteous. In particular Julia and Angi are always great. As I wait I observe them being kind and giving wonderful service to everyone that comes in. I feel I can trust them to give me advice on getting the best service for my car without being overcharged or trying to up sell . That is important to a single woman who knows nothing about cars but wants to take care of the one she has.
- Verified Meineke Customer
Meineke really pulled through for my family when we were in a pinch! We were visiting DE from out of town and on the way in I knew something wasn't quite right with our brakes. I called Meineke and although they couldn't get me an appointment for a few days they told me that I could drop it off and they would get to it asap. The first day it was there they diagnosed it and ordered all the parts. The second day it was there the work was complete! They also gave me a military discount which was so nice of them! I am so thankful that when something bad did happy to my car Meineke was there to step in and solve the problem. They were finished just in time for our safe drive home! Thank you!
- Megan T.
The staff at the Lewes Meineke is first class. From the owner to the front desk staff members customers are treated like family. I have taken my vehicle to this service center since they opened and I have never had a bad experience. I recently had them replace a transmission and staff shopped around until they could find me the best deal on a used transmission then offered me a concession on labor costs due to my repeat business. I recently had a taillight out and stopped in during an extremely busy time this summer. One of the front desk associates said they were too busy at the present time to assist. Angie (another front desk stafffer) overheard the conversation and said I will change it so you don't have to come back just give me two minutes . She immediately came out to my car replaced the bulb herself and went back to the front desk to help other customers. This is just another day at the Lewes Meineke. Special thanks to Angie Dave R. Johnathan and Julia who always take good care of me. Keep up the great work.
- Casey K.
My sales person was Johnathon and he was very helpful in selecting the best tires for my vehicle in the size that I wanted. The tires look great on my Jeep and perform just like he described. Thanks Guy
- Guy T.
The sales person was very knowledgeable and helpful. I was on my way back to Pa when this occurred and would not have made it. I would have been stranded but they fixed the problem and got me back on the road asap.
- Verified Meineke Customer
On time, Angie at front desk explained what was done and why, also explained why dealer's recommendation of coolant at 50k did not match mfg specification of 100k and that violent was tested and found to be cleaned = trust to me.
- Dave K.
The Meineke staff in Lewes Delaware for very proficient in their jobs very polite on phone and very commendable thoroughness in their jobs to not only ask questions but in your vehicle but give recommendations based on that. Great job!!!
- Oscar G.
All the service staff is very cordial and helpful. Angie has a great sense of humor. I am concerned about a rumor that the shop in Dover charges less for the same service, because this area has a lot of professionals that can afford the higher prices.
- Ron B.
The staff listens and works to make things as good as they can be. Service manager Angii is great and the technician, Rob, who was working on my 45 year old Cadillac has incredible patience and could deal with making work some things that were very challenging.
- Barry B.
The detail review of what is needed makes me trust the service. I have lived all across the USA and have never been treated and as well as here. The staff is the BEST and that is probably because of owership.
- Jim C.
This Meinke is outstanding not just workmanship and professional but also customer service.
- Cynthia F.
They gave out glasses so we, the customers, could watch the eclipse while we waited. Everyone that helped me went above and beyond. Wish I could remember all of their names.
- Marsha B.
Meineke is always up front with me and they never rip me off. I have had very bad experiences with other car repair shops, but never with Meineke. The work on my car is always done in a timely manner. Everyone is friendly.
- Doris W.
the guy who did my oil change was a nice guy and was very professional, but unfortunately i don't remember his name. He told me my battery is about halfway down, and eventually I will need new tires, but he didn't give me any hard-sell sales pitches. So I was real pleased with the service.
- Verified Meineke Customer
I forgot the names of the staff but all of them were amazing. This site was recommended to me by Sarah Gilmore and i am so happy i chose to go there.
- Keda D.
Angie at the store in Lewes, Del is so friendly and knows her stuff. Daniel is also great.
- Bunny M.
Chuck was extremely welcoming and helpful. He looked up both of our vehicles to see what was required for maintenance based on their miles and made sure the job was done efficiently and quickly. Thank You.
- John M.
Angie , very professional and great customer service
- Rob E.
Waited on me right away. And was able to check my car within minutes of arriving and replaced the battery that was needed.
- Verified Meineke Customer
Very personal making me feel like a customer they wanted to return
- Robert C.
Everyone at this location is amazing and my car runs beautifully after getting my breaks done. Thank you so much!
- Peyton S.
The entire staff is excellent. Angie at the front desk is the absolute best and Jesse provided us with excellent service.
- Verified Meineke Customer
Always have a good experience, quick, helpful, honest staff,and good prices.
- Patrick F.
My car was serviced promptly and I was charged for only what I needed.
- Verified Meineke Customer
Friendly, efficient store in Lewes. Have had 3 great experiences there.
- Wendy G.
Great customer service at counter, knowledgeable, explained everything completely. Also, very easy to schedule appointments.
- Henry H.
Very friendly and didn't try to sell me something I didn't need. Actually I needed a rear wiper blade and they were not able to get the part. So the manager went on line to show me where I can order one and offered to install it.
- Verified Meineke Customer
Customer service and honesty are always apparent at your Meineke location and it's greatly appreciated. Cortney Lewis is especially excellent in customer service.
- Verified Meineke Customer
They do great work and everyone there is very helpful.
- Marvin S.
The service writers are friendly and accommodating. The service is timely.
- Verified Meineke Customer
Every time I have a need to go to Meineke it turns out to be a very satisfying experience, and the people working there are doing their best to make it that way.
- Verified Meineke Customer
Like the way they check everything and tell you what needs fixing
- Charlie/cassandra R.
Service was very prompt. The gentleman was well trained and very polite. Walked me through my options.
- Verified Meineke Customer
All the work that was done was thorough, and items that needed to be addressed, well explained.
- Amy A.
to much attempt at upsell i know the issues with my car and dont need to feel pressured into having them fixed during an oil change
- Verified Meineke Customer
Great service. Clerk stayed late til my tide home arrived. Work was done to my expectations.
- Verified Meineke Customer
Never have a problem making an alpointment. Everything that is to be done is explained very well.
- Nancy M.
Angie, Courtney, Tim, and everyone else whose names elude me, couldn't be nicer, kinder, or more patient and helpful if I dreamed them up. Excellent work. Great waiting room for the one or two hour job. Worked with me on price, and did a brilliant job, all around. Truly great people who helped me in every way imaginable. They will be my go-to place for everything care-related in the future!
- Stacy/etta M.
This was my 1st time bringing my car in. It was just a Friendly vironment to walk in.
- Verified Meineke Customer
All staff was very helpful. Angie is always so pleasant! I love how she treats every customer that walks in or calls the same. This company exceeds expectations!
- Tabitha G.
Awesome customer service. Courtney was funny and very polite. Service was quick and efficient. In fact I'll be at meineke tomorrow getting my free brake inspection.
- Verified Meineke Customer
Staff, especially Angie? I forgot her name. She's the best. Meineke is blessed with her in it's staff. She's very intelligent, very good public relations skills, always smiles, she knows your name, the best in any kind of service industry. Meineke should give her promotion in money and position.
- Agnes M.
I have always been greeted warmly, helped promptly and received great auto service always at a fair price...and they are so knowledgeable..Angie is Fabulous and Dave runs it smoothly..it's a real family owned service station..
- Verified Meineke Customer
I love the service, Angii is outstanding and they all know cars really well
- Andrew/amy F.
So friendly and not a long wait and reasonable prices.
- Verified Meineke Customer
The folks at Meineke always take good care of my car and my son's car, they take the time to explain all the mysterious parts of the car that need to be repaired or replaced in a way that I can understand.
- Verified Meineke Customer
every time i go there I am always pleased what care i am given they treat me like family. the people at the desk and all the mechanics they are all friendly.
- Verified Meineke Customer
Everyone is always helpful, upbeat and the work gets done in a timely manner.
- Mike Beth Nikki May D.
I was impressed by the way I was greeted. They really do make you feel like you are at home. When my car was finished the guy went over everything with me. I was referred to Meineke and I am so glad I made that choice
- Jeannie G.
The service and the staff are great and ready to help, no matter how big, or how small the repair! Also, the military discount is a plus!
- Jeff W.
Everyone at Meineke is always very friendly and helpful and the service is always completed promptly.
- Verified Meineke Customer
Quick, prompt, courteous service and a free tire rotation with a routine service
- Ralph D.
Caring folks and fixed my car without charging me a small fortune... so thrilled to have y'all close by...will highly recommend you! Thanks so much!
- Carol L.
Work was completed in a timely manner at reasonable cost.
- Verified Meineke Customer
Mechanics are fast, receptionists are polite, and the waiting room is comfortable
- Norman K.
Great service ,fair price. technician went out of his way to explain the problem with my car needed even need a appointment ,and they let me wait for my car.
- Robert P.
Promptness of service and trustworthiness. Excellent personnel at desk and in the garage.
- Leo C.
All are friendly and show concern for customers. Attention paid to all requests. I was very impressed. I also like rewards program
- Daisy G.
Meineke is always friendly, courteous, helpful and prompt! Love it there.
- Tony E.
I am very leery of places that fix my car. Meineke was recommended to me by a friend. They were efficient and even gave me options that would save me money. I liked them calling me when my car was ready. Great job. Front desk staff was terrific.
- Joni V.
I love the staff! Everyone is great, and I'm always confident they are taking good care of me and my vehicle.
- Kelly L.
The folks at Meineke are polite, knowledgable, courteous, and understand how to work around a customer's busy schedule
- Bob S.
Courteous, knowledgeable, clean, upfront with costs and efficient in work and scheduling.
- Rosey V.
Professional Staff take care of your problem, they do a fantastic job no matter what the car issue. Owner Dave Repass is a great guy goes the extra mile for his customers as does Angie!!
- Joseph G.
Service was quick and friendly. They seamed like they really cared and were concerned about my needs.
- Jason G.
I know your staff (Angie & Courtney) as well as everyone else are looking out for my best interests. They recommend only what is needed and I never have to wonder if it is really needed. You guys are the best! I have recommended you to many of my friends and they use your services.
- Gregory C.
Every employee I have met has been friendly, respectful, efficient, informative and helpful. Always a friendly, happy atmosphere
- Marie F.
We're treated as family! Courtney did an amazing job and provided us details throughout the day on our jeep. Thank you as always for your excellent service and assistance!
- Laketha B.
Excellent team up front. Professional and very friendly. Work was done perfect. Overall an awesome experience
- Christine W.
The folks there are friendly knowledgeable and I trust them to do tell me what needs done in the best possible way
- Mark W.
I stopped there without an appointment and the woman behind the desk was WONDERFUL and had someone look at the car then. Everyone was so friendly and accommodating. I'll definitely be back!!
- Vicki O.
Angii can be counted on to give accurate time and cost estimates and works off of firm appointment times. This is very helpful for busy people. She checks out the work done when she get the car for the customer. Very reliable.
- Bill B.
They go above and beyond expectations. Only mechanics I trust. Very honest people who get the job done
- Frank P.
Timely and knowledgeable! Charged me for only the work I actually needed NOT what I THOUGHT I needed. Personable counter guys and pleasant waiting area. I'll be back!
- Chrisann O.
Courtney went above and beyond to help me with my car. He found the part that I needed for a very reasonable price and kept me updated on the progress. He and the other staff members are exceptional at putting the customer first!
- Stacey K.
excellent service. open and understandable and customer friendly communication. Great atmosphere.
- Charles R.
Me. Cortney Williams was unbelievably helpful and responsive. My car was ready AHEAD of when I expected.
- Stephen C.
This business is a quality, efficient and professionally staffed company. Excellent team spirit and genuine, authentic leadership really makes a difference.
- Heidi H.
They treat us great when we bring our cars in and we have confidence in their work.
- Verified Meineke Customer
Great service. Friendly staff. Work done in a timely manner. Always go above and beyond to accommodate the customer. They do the needed repairs and let the customer know what repairs they may be looking at in the future.
- Paul K
Excellent skill and honesty at the Meineke I use near Lewes, DE.
- Verified Meineke Customer
I really needed an oil change. Meineke was very busy but found an appointment for me and completed the job very efficiently. I also need tires and they told me of the best price on Michelin's available now. I spoke to friends who all said "that's a great price"
- Tracey M
Very short wait before my truck was looked at, reasonable price for the repair and repair was completed professionally and quickly.
- Verified Meineke Customer
going there since it opened always treated well no complaints
- Kathleen G
I had an emergency tire issue and did not have an appointment. My tire was fixed the same day with great customer service.
- Dave R
Dave, Courtney, and Angi and the whole staff are wonderful we love them
- Andrew/amy F
I believe the people at Meineke we're trying to do their best for their customers.
- Frank F
Best tire buying experience ever not only was staff great but Angie was super helpful
- Louis L
Great Customer Service, very knowledgeable and satisfied with completion time.
- Verified Meineke Customer
I broke down in De and was from NJ. I was given excellent help and you worked with my mechanic who already had done some work for me. Thanks for getting the work done so quickly!
- Verified Meineke Customer
Prompt service , reasonable prices, friendly staff, very comfy chairs in the lobby
- John C
I would recommend the Meineke in Lewes, DE to anyone. The service staff is extremely polite, efficient, and helpful.
- Verified Meineke Customer
They were friendly and knowledgeable and did not rush me through. They took the time to give my car a good 'inspection', pointing out some lights that were out and replacing them.
- Brenda O
Have always had top notch service from the Lewes, DE, office.
- Verified Meineke Customer
It's always a great experience at Meineke. I recommend them to anyone who asks about a mechanic. And of course the entire staff is amazing.
- Verified Meineke Customer
Best all around auto maintenance establishment I have ever experienced in 50+ years of driving! From the front desk to the service bay, nothing but friendly and quick attention.
- Verified Meineke Customer
Representative Angie really impressed me with her knowledge. I'm definitely coming back in the future.
- Michael O.
The work force is very friendly and honest, and provide quality service at a reasonable price. There is definitely a strong customer focus. They also appear to be very involved in charitable events with the community, which is a big plus in my view.
- Mike K.
Excellent customer experience, and explained everything to me so I could understand the service
- Verified Meineke Customer
The team there cares about their customers and perform services quickly
- Matt F.
Work was done on time and price quoted was exactly price cost out the door. Thanks to Courtney and the technician who worked on the vehicle.
- Verified Meineke Customer
Gina and chuck have great personalities and are both very very knowledgeable. Also the mechanic talked with me during the exchange and he was very friendly as well. Also the lobby is very nice and beverages are available and oh yeah :) I got a free oil change from earning points. Great visit. Thanks again as always
- Adam K.
Besides being close by, I think the trust the staff projects. When I went to get my oil changed, the young lady said, "oh, tell your husband I said hello"! I took her aside to tell her my husband died recently because I know the staff knew him. My husband was the Santa on the Harley-Davidson with our dog in the side car. He use to stop by as "Santa" around Christmas. She had tears in her eyes and gave me the best hug then and when I left. It may sound silly, but sometimes you just need a hug!
- Billie M.
Angie is awesome. She's super friendly, helpful and knowledgeable. Jesse Worthen too. Always looks out for my best interest!
- Jen M.
The employees at the Lewes Meineke are super friendly and very efficient. I was there for an oil change and even though they were very busy, I was out within less than 45 minutes!
- Anne S.
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