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Meineke #178 Reviews

Average rating: 15 reviews

Featured Review

Very knowledgeable and experienced receptionist. Fantastic result of service.
- Verified Meineke Customer

Meineke #178 New London


665 Broad Street

New London, CT 06320

Center Hours: Open Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (860) 333-8376

Additional Reviews

Very knowledgeable and experienced receptionist. Fantastic result of service.
- Verified Meineke Customer
Service was good. I miss Junior.
- Carol H. H.
I have never had a bad experience with the Meineke at Waterford! Honest, knowledgeable and focus on the customer safety!
- Verified Meineke Customer
The service manager was up front about my options and didn't push for any additional/unnecessary services. The receptionist was courteous and I am going to continue to use the new london meineke location for future services as a result. Thank you.
- Verified Meineke Customer
your worker are very nice and do a great job
- Linda Jo H.
The woman at the desk and the man who spoke to me about additional repairs were helpful and friendly and easy to talk to. He spoke to me about other issues including needing brakes. As much as I would like to return to have that done $1000 seemed much to high for a brake job. I will get other estimates to check the cost and go from there. If they are comparable I will return to Meineke to have them done.
- Tammy St.
Excellent Service! Melissa Collins does a wonderful job at greeting and checking in clients. Mechanic Ken Collins does a extremely through job to find the accurate problem with a proper solution! Michael Bixby is hands on manager! He involves himself in all jobs, and patiently explains situation.
- J.d. N.
Great staff. Had a catalytic converter changed out at 1/2 the price of what a dealer would have charged.
- Jerry R.
They were able to get me right in for a muffler repair. I was impressed with the timeliness as other establishments were unable to service me in a reasonable amount of time.
- Jeffrey R.
Moore sales involvement. Keep up the great work
- Verified Meineke Customer
Great service! The mechanic I spoke to was super helpful and genuinely trying to help me get the best deal possible for repairs needed to my vehicle
- Nicole P.
The service was honest, fair and fast when the part was delivered.
- Verified Meineke Customer
I stopped in at the local Meineke shop, explained my situation to the manager who was honest because a local repair shop told me I needed a catalytic converter which wasn't true. The manager saved me LOTS of money by just replacing the flex tube from the converter to the manifold.
- Stephen W.
The manager Mike Harnage took his time to explain what the issues were with my 2006 VW Rabbit. the oil change and flex tube replacement were completely repaired with no issues. Johndy, the receptionist is polite, friendly and courteous to not only myself but other customers as well.
- Maureena R.
Same day appointment, easy check in, super fast oil change
- Stacy S.

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