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Meineke #338 Reviews

Average rating: 20 reviews

Featured Review

Customer service was excellent friendly employees at all times
- Jomayra Ar.

Meineke #338 Middletown


512 Washington Street

Middletown, CT 06457-2513

Center Hours: Closed Now

M-F 8:00 AM - 6:00 PM

SAT 8:00 AM - 6:00 PM

SUN Closed

Call Us Today: (860) 398-4439

Additional Reviews

I had difficulty finding time to schedule an appointment for my service on account of my own busy schedule but I did not want to postpone my repairs for too long because I wanted to avoid any problems that could have arisen with my car from the delay. My Meineke location happens to be a few minutes away from my workplace and I inquired if would be possible to have my car picked up, worked on, and dropped off and I was very pleased when I was told that I could be accommodated in this manner. The repair would have taken two hours, plus any additional time spent with processing, and the time that I saved from this accommodation was a tremendous benefit to me since I wouldn't have had the time to step foot in the shop that day before it closed. I paid for the service earlier in the week so on the day that my car was worked on I was able to take care of all of my needs without any hinderances. I cannot overstate how valuable this accommodation was to me because it saved me so much hassle. Prior to this I have been getting my car service at this location for over a year and the help that I received with this accommodation will put this Meineke location at the forefront of my mind when I need to have my car serviced in the future.
- Verified Meineke Customer
- Verified Meineke Customer
While the appointment I scheduled was not in the system, we were still seen fairly quickly. They didn't try to coerce us into buying anything else, and the guy at the counter was friendly. The waiting area was clean and quiet, which made it a pleasant place to study.
- Kayla P.
Gentleman at the service desk has excellent people skills. Made me feel very welcome. The mechanic on duty at the time of my appointment was engaging & pleasant. The oil service was prompt & I have no complaints.
- Kenneth S.
Had service done at Meineke in Middletown CT. at 512 Washington street a few weeks back. The gentleman who took care of me his name escapes me at this point was engaging and answered all questions I had professionally and honestly. I was sort of tight on time and made him aware of that. He made it his goal to service my car within my time constraints. Not only that but he made me aware of rear brakes being close to the end of their shelf life. Normally I would have pushed it off. I felt like Meineke earned my business that day through exceptional customer service and honesty. I would return to this location to have any and all maintenance done to my vehicle. Satisfied customer will refer.
- Travis E.
Service advisor Steven is excellent. Clearly explained what was needed without trying to over sell
- Suzanne B.
Staff were helpful and knowledgeable -- no issues.
- Verified Meineke Customer
Steve and his staff are friendly & efficient. My service was done faster than expected.
- Verified Meineke Customer
Even though the shop was very busy they fit us in so that we could get a tire replaced.
- Verified Meineke Customer
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