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Meineke #437 Reviews

Average rating: 40 reviews

Featured Review

The Meineke rep was willing to review the estimate from the other shop and provide a competitive estimate at fair price and was willing to let me know if replacing or repairing parts was the best course of action.
- Verified Meineke Customer

Meineke #437 Groton

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266 Bridge Street

Groton, CT 06340-3739

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 4:00 PM

SUN Closed

Call Us Today: (860) 629-8252

Additional Reviews

The Meineke rep was willing to review the estimate from the other shop and provide a competitive estimate at fair price and was willing to let me know if replacing or repairing parts was the best course of action.
- Verified Meineke Customer
The service manager was professional, efficient and pleasant, my vehicle was taken right away and even driven to the door when complete based on the weather conditions at the time. No likes to go get the car inspected but when your business makes it painless to do, you get a sense of satisfaction that you just dealt with a professional place and you'll be sure to get the next repair done there.
- Kurt S.
It was easy to schedule on line. Quick in and out. Loved that they rotated my tires
- Natasha M.
Larry was extremely helpful, going as far as giving me a ride back to my place of work. Didn't try to sell me on things that will need to be done in the future. Also, recharged my AC since it had stopped working at a decent price.
- Neal J.
I truly have the most wonderful existential experiences at Meineke! I'm not joking - I really do. It's the people they hire. Really great. I love talking to them. In particular the Meineke I go to (there are at least 3 owned by the same owner in my area) hires the most eclectic, interesting & competent people. They take "risks," too, on their people & to me, as a customer, I think it's worth it. I'm not sure they all work out - some of them do as they have been there for years, but good for them for giving these people a chance. Someone could learn a lot about running a good business from talking to the Mieneke owners in Groton & New London, Connecticut. And Meineke really should recognize the owners of these branches as truly exceptional.
- Verified Meineke Customer
Very good service even though just for an oil change. The most important to me I like the price and vehicle inspection which is free and safe.
- Jikson .
Everyone was friendly. I called last minute and they got me in immediately. They also told about an offer different from the one I had chosen because it would save me money. The guy could have easily let me pay the higher price but didn't. I am pleased with my experience and would go back.
- Kelsie C.
Female employee was extremely pleasant, polite and helpful on the phone. I live in Waterford, Ct. could've driven 2 miles for service, but drove to Groton about ten miles away brcayof the service. I was first in line for Emissions. No wait. Both ladies at the desk were extremely nice, as I have always experienced. In and out in about 10 minutes. Always come there for Emissions. Always a good experience. Can't say enough about the facility and the employees. Originally recommended by the mechanic I use to go there, that was six years ago.
- Verified Meineke Customer
The owner of the shop is always courteous and explains issues in a manner that is easy to understand. The counter help is always pleasant and upbeat. Great job.
- Verified Meineke Customer
The quick service and friendly staff
- Lisa O.
First time at Meineke my car didn't sit outside the shop for 45 minutes before moved in the shop. They took my keys and car as soon as i walked in. The women at the desk answered all my questions and my car was fixed in a timely manner.
- Verified Meineke Customer
Its the funniest strangest thing but in the past year I truly have had the most interesting social experiences at Meineke and it has become a somewhat magically strange place to me. I really like going there not just because I feel like I can trust them with my car which I do & they have all done good work for me but because the people who work there are wonderful. I am talking about contacts at 3 shops in 2 states in New England for a total of about 5 visits. I cant even begin in such a short space to talk the connections and contacts and utterly fascinating stories people from all walks of life with very diverse backgrounds & interests all working in for the same shop all polite & friendly & interesting. Suffice it to say that I have met a delightfully Zen if somewhat proselytizing but very sweet Christian a tapir loving (this guy is fascinating & his stories would be worth writing about!!) Jew and a flirty (just appropriately enough to make a 45+ year old woman feel good about herself but not like shes being hit on) Moslem all doing great work in one shop that looks like a model of religious harmony the Middle East peace process could learn a thing or two from just getting their oil changed here! And then my local branches (2 of them) where an ex NY cop/franchise owner politely drove me & my messy puppy (in his leather seated car & he welcomed my dog!!) home so that I didnt have to wait around in the waiting room to a manager who brings his parrot to the shop where the receptionist was such an intriguing mix of a tough savvy gentle & thorough woman who kept the waiting room so pleasant & clean that I wished mornings in my own house were as lovely as the one I spent there! I kid you not. Its really strange at the place where I get my oil changed (among other car fixings) and it's just wonderful.
- Verified Meineke Customer
Very friendly en knowledgable to myself en to people who walked in . Greeted people with a smile . Answered all questions honestly was also very impressed she a customer asked for someone to call a cab for them
- Kim M.
all staff answered all questions knowledgeably- my issue is with costs of the diagnostics and estimated repairs- and i was told i would get discounted diagnostics before i had them done- and after told i don't get the discount because i didn't have EVERYTHING done then and there! very greedy of meineke!
- Verified Meineke Customer
The front desk associate was very kind. It was nice to be able to speak to a real person on the phone to get quick answers and then have her friendly demeanor to walk in to.
- Verified Meineke Customer
Very professional staff.
- Verified Meineke Customer
Advised me of the need for new tires and explained why tire rotation was not done.
- Nessa S.
All my questions were answered and then some .... As soon as you walk through the door your greeted with smiles.
- Kim M.
I love going to the Bridge Street Meineke in Groton. They are always super helpful and very friendly. Unfortunately, I drive a hybrid car that requires special hybrid type service, so I end up taking it to the dealer for tune-ups. I use Meineke when I can. It's right down the street from my office, so very convenient on top of the great service. Kate P (yes, you can use this as a testimonial!)
- Verified Meineke Customer
You were organized & efficient. The waiting area was comfortable & clean.
- Peggy M.
Jill was very helpful on where to go for vehicle registration since we are new here
- Sonja C.
Everyone was very nice, the job was done well and fast!!! Girl at service desk was very friendly!!
- Helen L.
I have been using your facility for many years. I made a mistake in going to another shop because it was closer. Never again.
- Verified Meineke Customer
I was doing an out of state car transfer to CT and this location offered the testing. When I called to ask about the services the person on the phone was very knowledgable and confirmed that I could get the emission test done before going to the DMV. They were very helpful.
- Verified Meineke Customer
Customer service was great I was in and out in less than 30 minutes I would recommend for their services
- Verified Meineke Customer
The staff was friendly and very helpful. I was in and out quickly. My car was clean and driving better than when I arrived.
- Courtney D.
The staff was very helpfuf and very friendly. They explained everything they were doing to me.
- Ernest L.
Quick service, nice employees, gave good explanation of the problem.
- Verified Meineke Customer
The staff was helpful, courteous, and didn't upsell further maintenance.
- Verified Meineke Customer
Extremely courteous receptionist , very efficient staff members . I was in and out very quickly when having my emissions testing done. First time there and I will be going back for future needs ! I will also recommend you to friends and family. Very happy with your customer service .
- Angela M.
People are friendly and acknowledge your presence when entering their business
- Lorraine S.
I had to reschedule a few times because of health reasons, and they did it ni problem, and the Girl at the office was so nice and accommodating.
- Tammy Z.
It was a great place and they did what they said they would very friendly
- Helen P.
They are always prompt with their appointments and offer any services you may not have thought of when you brought your car in for something else.
- Tom O.
The receptionist was very friendly , knowledgable and efficiant and the service was quick
- Verified Meineke Customer
The staff at Meineke in Groton, Ct. are ALWAYS courteous and extremely helpful.
- Diane C
Prompt friendly service & an opportunity to meet Micky the macaw!
- Lorraine L.
Extremely friendly and courteous and fit me in at last minute
- Cheryl C.
I took my car for an emission, they were professional, efficient and friendly, thank you for great service!
- Verified Meineke Customer
Welcoming atmosphere and down to earth review of needs and prices .....
- Verified Meineke Customer
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