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Meineke #931 Reviews

Average rating: 31 reviews

Featured Review

Reggie was extremely respectful and he made the process quick and easy.
- Isaac S.

Meineke #931 Highlands Ranch

MORE DETAILS>

5801 East County Line Place

Highlands Ranch, CO 80126-1920

Center Hours: Closed Now

M-F 7:30 AM - 6:00 PM

SAT 7:30 AM - 5:00 PM

SUN Closed

Call Us Today: (303) 647-4887

Additional Reviews

Reggie was extremely respectful and he made the process quick and easy.
- Isaac S.
My car had been making a weird sound every time I pressed the brake for two years (since the people at the KIA dealership replaced my front brake rotors and pads). No one could figure out what it was! After driving the car for a while and being patient, the guy at Meineke finally heard what I was talking about and went in to take a look. It seems that a brake shim that the KIA folks had put in was scraping on the front passenger side. Meineke took the shim out and my car is quiet as can be once again. I am so grateful!!!!!
- Heidi D.
Regy your service manager was very helpful and tried a lot of possibilities to help keep my cost down on a costly repair. Some things I would suggest. Call and give updates on the repair process. In my case the wrong part was purchased and delayed repairs for an additional 4 hours. Informed would take 4 hrs instead took 8. I thought maybe for the delay, not my fault, shop would either credit my oil change or at least a car wash.
- Verified Meineke Customer
Manager had exceptional customer service, and thoroughly answered all my questions.
- Edward O
Tim, guy at front desk works his butt off- he was working in back, answering phones--had one phone in each ear and still running in back and helping. He always takes my car there and if I have apt at 1"00--they take my car back at 1:00 and they do not tell me other things are wrong with my car. I think they are honest and trustworthy. Good group of guys!!!!
- Verified Meineke Customer
Store mgr is always excellent.
- Verified Meineke Customer
The staff is very helpful and makes sure to let me know what is going on with my Honda. Tim the manager is exceptionally informative and accommodating to one's schedule when possible. The staff at this location is great and trustworthy. I recommend this location whenever I have the opportunity. Thank you for great service!
- Verified Meineke Customer
Tim in Highland Ranch is amazing!!
- Emma O.
Quick and efficient and competitively priced.
- Bill H.
Always a great experience and front office person is the best! Sorry don't know his name
- Verified Meineke Customer
The ratings online were high so I thought I would give Meineke a try. We just moved so we need a car care place. I liked the online scheduling and when I arrived they stuck to the scheduled time. That was very important since I had checked the box that I would wait there until my car was finished. They efficiently took care of the oil change and rotated my tires. It all went very well. Someone else had popped in to get service but the manager told him that their schedule was full. I was happy that he didn't try to fit in the extra and that he stuck to his schedule. That way I will know that they do honor their schedule.
- Verified Meineke Customer
We've gone to this Meineke location on East County Line for a number of years. They always take excellent care of us, and point out needed repairs even though they know my car is still under warranty. But it will run out of warranty some day, and we will continue to bring it to this same Meineke location! We're always pleased with the excellent service!
- Neal W.
The entire team is always friendly, helpful and very professional. This time and always, Tim welcomed me back, listened to my car concerns and assured me they would take care of the problem. He called me to confirm I needed brakes all around, what the team would do and how much it would cost. Tim also told me approximately when the job would be done. I was happily surprised at the price as I was fearful it would be much more costly. When I picked up my car, the bill was exactly what Tim promised. He went over what the team found and how they fixed it. He gave me tips on early care of my brakes. It has been a few weeks and I could not be more pleased with the car's performance. I feel safe braking and I believe the Meineke team took care to keep me safe and my car is in tip top driving shape. Thanks, Tim and team!!!
- Winn A.
Tim is great I have worked with him and trusted him for years.
- Scott A.
Great service as usual
- Michael C.
Very understanding and courteous
- Verified Meineke Customer
Tim is awesome. He takes great care of us!!
- Verified Meineke Customer
The oil change went smoothly and the technician was professional.
- Verified Meineke Customer
Tim was very helpful arranging an appointment time and went beyond to answer additional service needs.
- Jeff A.
Tim is very upbeat and professional. I trust him to do right by me and that is hard to find.
- Verified Meineke Customer
All the gentlemen were couteous and nice. They even offered me a ride home if the servicing was going to take more than an hour or two.
- Sharee B.
Tim is just all around amazing. He got my car in quickly got me a ride to work and explained in detail what needed to be repaired in my car.
- Amie E.
The manager at the location is extremely knowledgeable and friendly to customers. Will definitely be going back.
- Dave G.
Tyler was very accommodating, helpful and professional. He was the only one I dealt with and the reason for the ratings.
- Verified Meineke Customer
I always try to take the survey. Tim and his staff do great work! I always recommend this location for anyone looking for a place to take their vehicles. Thank you again James E. Dodd
- James D.
Tim is the store manager and I have worked with him for years so what he says goes....complete trust. He is a great employee, keep him!
- Scott A.
There were 2/3 other repair concerns (leaks noises brakes) besides an oil change that motivated the visit. Several of those items were subtle/ambiguous enough that repairs could have been plausibly justified of us. Each was examined and explained as non-existing and of little importance (ie. brake pads were sufficient; no leak was found; power steering was flushed) WITHOUT suggesting any need for work and thus any additional expense. AND without charging us for even looking at them...REMARKABLE to say the least. Ethics apparently lives at your place. Thank you so much..r sutton
- Rick S.
Seriously always the best service! They are nice and do a amazing job!!
- Sarah E.
Meineke found and corrected a long-standing problem with a noise coming from my brakes. Even the dealer and a place specializing in brakes couldn't fix it previously!
- Heidi D.
The manager was so very kind to me, as I was a walk-in customer, and took care of my needs immediately. Though he found some leakage, he did not pressure me to have it repaired right away but said it could wait until my next oil change.
- Carol H
The service is high quality and as fast as you can expect.
- Verified Meineke Customer
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