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Customer Service You Can Count On
 At
Meineke, our goal is to provide every customer with quality parts, a friendly,
professional staff, and expert workmanship - all at a reasonable cost.
That's the reason customers rely on Meineke to protect their cars and
trucks year after year. To ensure your satisfaction, Meineke offers one
of the most comprehensive warranties available on the road today. We invite
you to visit your local Meineke shop and see how we stand above the rest
when it comes to serving your automotive needs.
FAQ's
- How can I find the nearest Meineke location? For information about
the Meineke nearest you, visit the Shop
Locator page on this web site, or consult your local Yellow Pages
Directory.
- What will it cost to have (fill in the blank) repaired/serviced? Since
Meineke franchises are independently owned and operated, prices - and
services -- vary from location to location. Contact your local Meineke
dealer for specific pricing information. For the most accurate estimate,
take your car or truck to Meineke for a free inspection. Our trained
technicians can then assess your vehicle's needs, answer any questions
and review your options.
- I've lost my receipt. Can I still get work done under warranty? The
Meineke warranty states that the original receipt must be presented
for work to be done under warranty. However, we will try to work with
you. First contact the shop where the original work was done or the
closest Meineke shop to discuss alternatives. If you still need assistance,
contact Meineke's Customer Relations Department. In some cases, we may
be able to locate a copy of your receipt for you.
- How can I contact you? If you have questions about our services, contact
your nearest Meineke location. We also invite you to submit your comments
and suggestions to our Customer Relations Department. You can:
- E-mail: Use our "Customer
Contact Form" online
- Phone: 704/377-3070, Mon.-Fri., 9:00 AM to 5:30 PM eastern time
- Write: Meineke Car Care Centers. c/o Customer Relations Department
P. O. Box 32401 Charlotte, NC 28232-2401
We look forward to serving you in the near future.
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